Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Security Engineer - Threat Detection

Company: Reddit

Location: USA

Posted Aug 02, 2024

The SPACE Security Privacy And Compliance Engineering team is looking for experts to defend Reddit's employees and compute assets. The team values diversity and is looking for candidates with experience in data security, threat models, and building creative mitigations.

Senior Director - Global Sales Operations

Company: Rackspace

Location: USA

Posted Aug 02, 2024

The job description is for a Sales Operations Director who will provide strategic and operational direction to maximize sales revenues and meet business unit objectives. The role involves leading a team, developing and executing strategy, and collaborating with other departments.

Sales Operation Manager

Company: SQUIRE

Location: USA

Posted Aug 02, 2024

SQUIRE is a business management system designed for barbershop owners, providing custom-branded tools and resources to help them attract and retain customers, manage shop operations, and increase revenue. The company is seeking a Sales Operations Manager to develop and implement scalable solutions for their sales technology stack, driving the next phase of their growth.

Client Relations Specialist

Company: QuinStreet

Location: USA

Posted Aug 02, 2024

The job posting is looking for a Client Relations Specialist to help drive success and growth for customers within a fast-growing and dynamic support team. The role involves managing relationships with clients, onboarding new clients, and providing support to existing clients. The ideal candidate should have excellent communication skills, attention to detail, and the ability to work in a dynamic and fast-paced environment.

Commercial Account Manager

Company: Upwork

Location: USA

Posted Aug 02, 2024

The job description is looking for a sales professional to partner with commercial customers, build trusted relationships, and drive revenue growth. The ideal candidate has experience in sales, excellent communication skills, and a proven track record of meeting sales goals.

Customer Success Coordinator (Global)

Company: Obility

Location: USA

Posted Aug 02, 2024

Obility is a fully remote international team focused on B2B marketing and lead generation. They are looking for a Customer Success Coordinator to join their vibrant Customer Success team. The role involves project management, customer service, and building strong relationships with clients.

Analytics Engineer II

Company: Ollie Pets

Location: USA

Posted Aug 02, 2024

Ollie is a company that makes human-grade pet food and is seeking an Analytics Engineer II to join their Data Platform team. The role involves designing and implementing analytical data models, collaborating with the Analytics team, and supporting the Product team. The company values diversity, equal opportunity, and a culture of kindness and courage.

Customer Success Manager (Global)

Company: Obility

Location: USA

Posted Aug 02, 2024

Obility is a fully remote digital marketing company that is looking for a Customer Success Manager to join their team. The company is passionate about customer service and has a unique company culture that promotes transparency, authenticity, and inclusivity. The role involves project management, customer communication, and building strong relationships with clients.

Associate General Manager

Company: Synapse International

Location: USA

Posted Aug 02, 2024

Maximus is a mission-driven consumer health company looking for an Associate General Manager/Product Manager to own its Weight Loss service line. The ideal candidate thrives in a growth mindset, has experience in creating and executing business plans, and is patient-obsessed.

Clinical Operations Director

Company: Synapse International

Location: USA

Posted Aug 02, 2024

Maximus is a mission-driven consumer health company that provides men with content, community, and clinical support to optimize their health and well-being. They are looking for a Clinical Operations Director to oversee all aspects of their friendly PC Groups Provider operations.

Copywriter and Content Editor

Company: Synapse International

Location: USA

Posted Aug 02, 2024

Maximus is a mission-driven consumer health company that provides men with content, community, and clinical support to optimize their health. They are looking for a Copywriter and Content Editor to manage editorial calendar, website copy, advertising copy, and content production.

Contributing Faculty - Mental Health Counseling

Company: Adtalem Global Education

Location: USA

Posted Aug 02, 2024

Walden University is a pioneer in student-centered distance education, offering over 100 online degree and certificate programs. The university is dedicated to high academic standards and helping students make a difference in their professions and communities.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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