Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Customer Success Manager- Digital

Company: Anteriad

Location: USA

Posted Jul 31, 2024

Anteriad is a company that offers innovative solutions for B2B marketers, focusing on data-driven decision making. They are looking for a key member to join their Customer Success team, who will work closely with customers, sales directors, and programmatic operations team. The company offers a range of benefits, including flexible PTO, training and development opportunities, and a collaborative work environment.

Senior Customer Success Manager

Company: Elevenlabs

Location: USA

Posted Jul 31, 2024

ElevenLabs is a growth-stage startup that has built advanced AI voice models and products. They have partnered with major publishers and gaming studios, and are backed by leading tech and AI companies. They are hiring a Customer Success leader to help scale their business and build a community of engaged users.

Compliance Case Auditor

Company: Matianfirm

Location: USA

Posted Jul 31, 2024

The Matian Firm is looking for a Remote Compliance Case Auditor to join their growing legal team. The job requires a legal knowledge of immigration-related laws and excellent case management skills. The firm offers a competitive pay rate and opportunities for career development in a diverse and inclusive work environment.

Bilingual Lead Qualification Specialist

Company: Ryder System

Location: USA

Posted Jul 31, 2024

The job posting is for a Sales Development Representative position at Ryder, which involves providing qualified leads to Used Vehicle Sales Managers. The job requires strong technical aptitude, ability to use technology, and excellent communication skills. The company offers a competitive salary, benefits package, and opportunities for advancement and growth.

Director of Customer Support

Company: 1upHealth

Location: USA

Posted Jul 31, 2024

1upHealth is seeking a Director of Customer Support to lead their customer support team and ensure exceptional customer experiences. The ideal candidate will have a strong background in customer support, excellent leadership skills, and an interest in supporting products that reshape the future of healthcare.

Principal Product Designer

Company: Limitless

Location: USA

Posted Jul 31, 2024

Limitless is a web app that records what you've seen, said, or heard and makes it useful. The company is looking for a designer to help build amazing product experiences and has a unique vision to free the human mind from its biological limitations.

Customer Support Specialist (Billing and Security)

Company: Float.com

Location: USA

Posted Jul 31, 2024

Float is a software company that provides resource management tools for professional service teams. They are a fully remote and async team of 50+ people working across 20+ countries. They are seeking a customer support team member to join their team and provide support to their customers.

Senior Manager of Corporate Communications

Company: Agiloft, Inc

Location: USA

Posted Jul 31, 2024

The Senior Manager of Corporate Communications will be responsible for managing Agiloft's outward-facing corporate messaging and communication, developing a content marketing strategy, and creating visibility awareness for the company.

Customer Success Engineer (Continuous Improvement Consultant)

Company: Amper

Location: USA

Posted Jul 31, 2024

Amper is hiring a Customer Success Engineer to work with customers, provide product trainings, and help them achieve their business objectives. The company is a Series A funded startup with a cross-functional team that thrives in collaboration and supporting colleagues.

Customer Success Manager

Company: Aerodome

Location: USA

Posted Jul 31, 2024

Aerodome is a company that develops advanced software for public safety, specializing in drone-based solutions. They aim to make communities safer with cutting-edge technology and innovative solutions. The company is committed to continuous innovation and excellence, and they offer competitive salaries and benefits to their employees.

Staff Engineer

Company: Overstory

Location: USA

Posted Jul 31, 2024

Overstory is a company working to solve the climate crisis by providing real-time intelligence about the planet's vegetation. They are seeking a Staff Engineer to join their Vegetation Management Experience team to evolve a suite of web tools for utility companies to manage risks associated with climate change, wildfires, and storms.

Senior Site Reliability Engineer CICD

Company: Axon

Location: USA

Posted Jul 31, 2024

Axon is a company that aims to protect life and is committed to the wellbeing and safety of its employees. The company is looking for a contributor to join their APX platform engineering organization to design and maintain infrastructure primitives for their next-generation cloud platform.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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