Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Customer Success Manager - Advertising (DSP)

Company: CommerceIQ

Location: USA

Posted Jul 31, 2024

The job posting is for a Customer Success Manager at CommerceIQ, responsible for managing display advertising campaigns on platforms like Amazon DSP, Walmart Connect, and The Trade Desk. The role requires experience in running paid media, managing Amazon DSP campaigns, and working with cross-functional teams.

Human Resources Manager

Company: Finexio

Location: USA

Posted Jul 31, 2024

Finexio is a growing company in the B2B Payments and Fintech industry, looking for a Human Resources Generalist to join their team. The ideal candidate will have 5 years of Human Resources experience, be a self-starter, and have strong knowledge of local, state, and federal employment laws.

Senior Software Engineer - VOIP

Company: Podium

Location: USA

Posted Jul 31, 2024

The Role Podium is seeking a talented Senior Software Engineer with expertise in building VOIP solutions. The role involves developing and deploying VoIP features, collaborating with cross-functional teams, and identifying and resolving bottlenecks and performance issues.

Leave Specialist

Company: Sparrow

Location: USA

Posted Jul 31, 2024

The role of a Leave Specialist involves managing leave of absence for employees, providing a personalized experience, and collaborating with internal teams. The ideal candidate has strong communication skills, empathy, and organizational abilities.

Consultant - Power Platform Developer

Company: Dynamo Technologies

Location: USA

Posted Jul 31, 2024

The job description is for a Power Platform Developer position at Dynamo Technologies, a digital transformation company. The job requires 5+ years of experience in Microsoft Power Platform, Agile development, and software development. The company is an Equal OpportunityAffirmative Action employer.

Penetration Tester

Company: ScienceLogic

Location: USA

Posted Jul 31, 2024

The job posting is for a Penetration Tester position at ScienceLogic, a company that empowers intelligent and automated IT operations. The ideal candidate will have experience in penetration testing, exploit development, and vulnerability research. The company offers a remote-first culture, comprehensive benefits, and opportunities for professional growth.

Director of Operations & Analytics - Sales & Customer Success

Company: Eventbrite, Inc.

Location: USA

Posted Jul 31, 2024

The job description is for a Director of Operations and Analytics in Sales and Customer Success at Eventbrite. The role involves leading a team to drive operational execution, growth, and innovation. The ideal candidate has at least 7 years of experience in sales operations, marketing operations, or customer operations in a SaaS environment.

Senior People Operations Generalist

Company: Branch

Location: USA

Posted Jul 31, 2024

The job posting is for a People Operations role at Branch, a fintech company. The company is looking for a candidate with 35 years of experience in People Operations and HR. The role involves building and running successful data-driven People programs, designing and executing company-wide inclusion activities, and owning current-state employee onboarding and benefits administration.

Senior Product Manager - Remittance+

Company: Zepz

Location: USA

Posted Jul 31, 2024

The job description is for a Senior Product Manager to help deliver new product innovation in a fast-paced environment. The ideal candidate has experience in product management, is passionate about user research, and has strong communication and analytical skills.

Director - Sales

Company: Eventbrite, Inc.

Location: USA

Posted Jul 31, 2024

The Director of North American Sales will lead and develop sales operations across the region, requiring a strategic thinker with a proven track record in sales leadership, team management, and achieving revenue goals.

Commercial Counsel I

Company: Eventbrite, Inc.

Location: USA

Posted Jul 31, 2024

Eventbrite is seeking a Commercial Counsel to manage contracts and deal structures. The role requires a talented and collaborative lawyer with experience in commercial contracts, negotiation, and problem-solving.

Enterprise Solutions Engineer

Company: Lumos

Location: USA

Posted Jul 31, 2024

The job posting is for an Enterprise Solutions Engineer at Lumos, requiring technical knowledge, analytical skills, and excellent communication. The role involves working closely with customers, scaling technical go-to-market motion, and driving meaningful impact for the company.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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