Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

General Manager 4 - Patient Services

Company: Sodexo

Location: Washington, DC

Posted Jan 24, 2025

Obstetrician/Gynecologist (Island Health)

Company: Island Health

Location: Anacortes, Washington

Posted Jan 24, 2025

Island Health is recruiting a full-time Obstetrician/Gynecologist for a collaborative practice in Anacortes, Washington, starting in fall 2025. The role offers a four-day work week, 1:4 call schedule, and the opportunity to practice at the top of their license with supportive mentors. The compensation ranges from $376,554 to $451,864 per year, plus a $30,000 sign-on bonus. Island Health, a Level III trauma center and Level II stroke center, is a 43-bed facility with a five-star Medicare rating. Anacortes, the location, is a vibrant coastal community with abundant outdoor recreational opportunities, known for hiking, boating, and orca sightings.

Financial Analyst

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

HireStrategy is looking for a Financial Analyst in the Washington D.C. area. The role involves establishing new metrics, budgets, forecasts, and reports. Key responsibilities include facilitating the annual P&L budgeting process, conducting variance analysis, identifying KPIs, and supporting sales teams with analytics. Preferred qualifications include a Bachelor's degree in Finance or Accounting, 1-3+ years of finance experience, proficiency in MS Office, and strong communication skills.

Billing Specialist

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

Hirestrategy's elite client is seeking a junior to mid-level Accounts Receivable / Billing Specialist. The ideal candidate should have high volume corp-to-corp billing experience and excellent client facing negotiation skills. Medical billing experience is not preferred. The role involves maintaining payment security, processing payments, auditing billing information, and developing professional expertise. Minimum of 2 years of related experience and a Bachelor's Degree in Accounting or Business Administration are required.

Travel Interventional Radiology Technologist - $2,465 per week

Company: Skyline Med Staff Allied

Location: Everett, Washington

Posted Jan 24, 2025

Skyline Med Staff Allied is currently seeking a travel Interventional Radiology Technologist for a 13-week assignment in Everett, Washington. The job involves 40 hours per week, 10-hour shifts on days, starting from March 17, 2025. The company offers a comprehensive pay package, health insurance, dental and vision coverage, and a $500 referral bonus. Skyline Med Staff Allied, a certified Women Owned Business, emphasizes quality, consistency, and high service standards. They provide dedicated recruiters, tax-free stipends, and contracts across all 50 states.

Marketing Communications Specialist

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

A creative nonprofit association in downtown DC is hiring a Marketing Communications Specialist. The role involves creating content for various channels, strategizing messaging for campaigns, and managing multiple projects. The ideal candidate should have 2-5+ years of relevant experience, a degree in Marketing or Communications, and proficiency in Microsoft Office and Adobe Creative Suite.

Communications Associate Manager

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

Foreign Affairs Officer - Direct Hire Authority

Company: U.S. Department of State

Location: Washington, DC

Posted Jan 24, 2025

This job posting is for a position in the Bureau of Arms Control, Deterrence, and Stability; Office of Strategic Stability and Deterrence Affairs (ADS/SSD). The role involves serving as a point of contact for international arms control, nonproliferation, and disarmament agreements, liaising with stakeholders to advance U.S. national security policies, and monitoring developments to understand their implications for U.S. interests. The ideal candidate must be a U.S. citizen, pass E-Verify, and obtain a Top Secret security clearance. They should have a degree in relevant fields like international law, international relations, or political science, and at least one year of specialized experience in arms control, nuclear deterrence, and strategic stability in the Indo-Pacific. The role requires researching and recommending strategies for managing U.S.-China military competition, and discussing military issues with Japanese, Korean, and/or Australian arms control and deterrence communities.

Travel Nurse RN - Med Surg / Telemetry - $2,279 per week

Company: Fusion Medical Staffing-Nursing

Location: Tacoma, Washington

Posted Jan 24, 2025

Fusion Medical Staffing is seeking a travel nurse RN for a 13-week Med Surg / Telemetry position in Tacoma, Washington. The job offers competitive pay, comprehensive benefits, and a supportive clinical team. Fusion Medical Staffing emphasizes making a positive impact, providing opportunities for personal and professional growth, and fostering a traveler-first mentality. The role involves patient care, medication administration, and collaboration with health team members. Required skills include critical thinking, service excellence, and good interpersonal communication.

Surgicalist - General Surgery

Company: EvergreenHealth

Location: Kirkland, Washington

Posted Jan 24, 2025

EvergreenHealth Medical Center in Kirkland, WA is recruiting a full-time Surgicalist. The role involves hospital consultations, emergency room consultations, surgical care, and follow-up. The Surgicalist will work with a team of six board-certified surgeons specializing in minimally invasive surgery. The position offers a competitive salary, comprehensive benefits, and a high volume of acute surgical cases. EvergreenHealth is a physician-led, integrated health care system serving nearly one million residents in King and Snohomish counties. Kirkland, the location, offers a blend of outdoor recreation, art, dining, and shopping.

Travel Nurse RN - PCU - Progressive Care Unit - $2,251 per week

Company: Travel Nurse Across America

Location: Puyallup, Washington

Posted Jan 24, 2025

Travel Nurse Across America is recruiting a travel nurse RN for a 13-week assignment in Puyallup, Washington. The role involves caring for patients in the Progressive Care Unit (PCU), requiring 1-2 years of recent acute care experience. PCU RNs monitor patients' vital signs, administer medication, and operate specialized equipment. The job offers competitive pay, guaranteed shifts, paid sick leave, travel reimbursement, and comprehensive benefits including housing and insurance.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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