Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Travel Physical Therapist - $2,482 per week

Company: Access Healthcare

Location: Puyallup, Washington

Posted Jan 24, 2025

Access Healthcare is recruiting a travel Physical Therapist for a 12-week assignment in Puyallup, Washington. The job offers competitive pay, tax-free stipend, and a supportive work environment. Founded by travel nurses, Access Healthcare prides itself on superior service, around-the-clock support, and a strong benefits package.

Appian Developer

Company: Leidos

Location: Washington, DC

Posted Jan 24, 2025

Leidos is seeking a senior Appian Developer with expertise in Palantir and Appian AI for a variety of duties related to agile software development for FAA Office of Aviation Safety applications. The role involves designing, developing, and implementing Appian applications, integrating with Palantir Foundry, and providing ongoing support. Basic qualifications include a degree in Engineering, Computer Science, or related field, demonstrated expertise in Appian platform, experience with Palantir, Java, and understanding of data workflows. Preferred qualifications include Appian level 2 or 3 certification, agile delivery experience, and FAA/Government contracting experience.

Security Engineer, Incident Response

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

Physician-OB/Gyn

Company: EvergreenHealth

Location: Kirkland, Washington

Posted Jan 24, 2025

EvergreenHealth in Kirkland, WA is inviting a new OBGYN to join their stellar Women's Health team. The hospital is a Baby Friendly Hospital and delivers over 400 births per month in their 36 Birthing Suite Family Birthing Center. The Medical Group, EvergreenHealth Medical Group (EHMG), is physician-led with over 350 primary care doctors and specialists. EHMG includes 12 primary care practices, 48 specialty practices, and teams of hospitalists and intensivists. EvergreenHealth is a comprehensive health care system serving nearly one million residents in King and Snohomish counties. Kirkland, the location of EvergreenHealth, is a vibrant waterfront destination with numerous waterfront parks and beaches. The hospital has received several prestigious awards including 'America’s 50 Best Hospitals' and 'Best Hospitals' by Healthgrades and US News & World Report.

Domestic Tax Senior Associate

Company: The Washington Post

Location: Washington, DC

Posted Jan 24, 2025

The Washington Post, following its acquisition by Jeff Bezos, is hiring a Senior Associate for its Tax Department. The role involves collaborating with the Associate Director of Tax to maintain a modern tax department, leveraging advanced digital tools for accurate and timely compliance. The ideal candidate should have 3+ years of tax background in US direct and indirect tax compliance, preferably with public accounting experience. They should be proficient in Excel, have experience with Alteryx, and be comfortable with automation and AI. The role involves managing multiple projects, maintaining timely compliance of all domestic tax related filings, and supporting the company's close processes. The Post offers competitive benefits and a salary range of $85,100.00 - $127,700.00 USD Annual.

Product Policy Manager, Reality Labs

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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