Customer Service Jobs in Washington DC

81,804 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Associate BIT Field Engineer

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Dec 20, 2024

Warner Bros. Discovery is inviting applications for an Associate Broadcast & IT Support role. The position involves providing timely and professional support in a fast-paced 24x7x365 field newsgathering/production environment. Key responsibilities include operating satellite trucks and portable satellite, microwave, and streaming equipment, performing 24x7x365 broadcast technical support, and coordinating technical installations. The ideal candidate should have 1-3 years of experience in television, multimedia content, IT client service, or broadcast maintenance, with a demonstrated ability to troubleshoot and repair broadcast and computer equipment. Familiarity with server, networking topology, and operating systems is required. The role involves travel, both domestic and occasionally international, and the ability to lift and move equipment weighing 50 pounds or more. WBD values diversity and inclusion, offering career-defining opportunities, thoughtfully curated benefits, and tools for growth.

Motor Vehicle Operator

Company: Department of the Interior - National Park Service

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job involves operating commercial motor vehicles requiring a CDL, undergoing background checks and drug tests. The role includes wearing a uniform, potential on-call work, and travel. Qualifications include relevant experience, a valid Class B (or higher) CDL, and the ability to drive safely. No educational substitution for experience is allowed.

IT SPECIALIST (APPSW)

Company: Other Agencies and Independent Organizations - Development Finance Corporation

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting is for the U.S. International Development Finance Corporation (DFC), Office of Information Technology (OIT), Enterprise Application Development. The role, IT Specialist (APPSW), involves promoting the effective design, development, and maintenance of Oracle Enterprise Business Suite (EBS) and Enterprise Data Warehouse (EDW) solution. The position requires IT-related experience demonstrating four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. Additionally, one year of specialized experience in managing an enterprise-level Oracle Database Management System (DBMS), setting standards for data management, and performance tuning on Oracle databases is required. The role offers a flexible work schedule, telework suitability, and comprehensive benefits.

Licensed Veterinary Technician

Company: Banfield Pet Hospital

Location: Washington, DC

Posted Dec 20, 2024

Banfield Pet Hospital, a leading veterinary care practice in America, is hiring full-time and part-time Licensed Veterinary Technicians (LVTs) for their DC Hospital. The anticipated starting hourly rate is between $25 to $36, depending on the applicant's schedule, location, experience, skills, and abilities. Banfield values work-life balance and offers a comprehensive benefits package including medical, dental, vision insurance, paid time off, 401(k) savings plan, and more. They foster a collaborative work environment and encourage professional growth, offering opportunities for leadership roles, continuing education, and national partner conferences.

Supervisory Program Manager

Company: Department of the Treasury - U.S. Mint

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This is a job posting for a Supervisory Program Manager position at the US Mint. The job requires managing marketing plans, supervising projects, and analyzing performance data. The job also has certain requirements such as wearing face masks, completing background investigations, and undergoing personnel vetting. The job offers comprehensive benefits, including health insurance, retirement programs, and paid holidays.

Electronic Integrated Systems Mechanic

Company: Department of the Army - U.S. Army Reserve Command

Location: Joint Base Lewis-McChord, Washington Joint Base Lewis-McChord, Washington

Posted Dec 20, 2024

This is a Direct Hire Authority (DHA) solicitation for a military technician position with the Army Reserve Aviation Command at Joint Base Lewis-McChord, Washington. The role involves conducting inspections, diagnosing malfunctions, and completing repairs of electrical equipment. The position requires active membership in the US Army Reserve, annual physical examinations, and a suitability or fitness determination. A $10,000 recruitment bonus is offered, subject to a two-year service obligation. Federal benefits are included, and moving expenses may be authorized for new Army Reserve Military Technicians.

Primary Care Physicians (Internal Medicine or Family Medicine)

Company: UW Medicine Primary Care

Location: Seattle, Washington

Posted Dec 20, 2024

UW Medicine Primary Care is recruiting for Primary Care Physicians (Internal Medicine or Family Medicine) in Seattle. The role offers a comprehensive range of primary care services, teaching opportunities, and a stimulating work environment. Benefits include competitive compensation, robust benefits package, faculty appointment, generous paid time off, and PSLF-qualifying employer status. The position also involves clinical teaching responsibilities. Candidates must be board certified or board eligible in Family Medicine or Internal Medicine, hold a valid Washington State medical license, and DEA cert.

Licensed Mental Health Therapist (LCSW-C, LCPC, LCMFT)

Company: Lee Company

Location: Washington, DC

Posted Dec 20, 2024

LifeStance Health is actively hiring talented Licensed Therapists (LCPC, LCSW-C, LCMFT) in Maryland. They offer competitive benefits, flexible work schedules, and a collegial work environment. The company provides full administrative support, digital technology, and strong work/life balance.

Technical Production Manager, CNN

Company: Warner Bros. Discovery

Location: Washington, DC

Posted Dec 20, 2024

Warner Bros. Discovery invites you to join as a Technical Production Manager for CNN, where you'll coordinate live TV production, ensuring high-quality feeds and supporting editorial & production staff. The role requires 5+ years of live TV production experience, strong news programming knowledge, and proficiency in AZ Edit, Evertz multi-viewers, and iNews. WBD champions inclusion and offers a competitive salary range of $70,700.00 - $131,300.00 per year along with comprehensive benefits.

Fish Biologist

Company: Department of Energy - Federal Energy Regulatory Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

The Federal Energy Regulatory Commission (FERC) is recognized as one of the top 5 mid-size agencies to work for in the federal government. The position advertised is for a Fish Biologist in the Office of Energy Projects. The role requires U.S. citizenship, a probationary period, background investigation, and registration with Selective Service for male applicants. A year of specialized experience at the GS-12 level is necessary, focusing on assessing the effects of infrastructure on fish biology. Transcripts are required due to the education prerequisite. FERC offers competitive benefits and work-life balance, including telework options.

Registered Nurse - Ophthalmology

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Washington, District of Columbia Washington, District of Columbia

Posted Dec 20, 2024

This job posting details a position eligible for the Education Debt Reduction Program (EDRP), offering reimbursement for student loans. The role requires U.S. citizenship, passing a drug test, and completing an online onboarding process. A BSN is preferred, and at least 2 years of acute care/critical care experience is required. The position involves physical demands and requires full vaccination against COVID-19. It offers comprehensive federal benefits.

Senior Security Engineer

Company: Bank of America

Location: Washington, DC

Posted Dec 20, 2024

Bank of America is a great place to work with a common purpose to help make financial lives better through the power of every connection. They offer competitive benefits, flexibility, and opportunities to learn and grow. The company values diversity and inclusion, and provides industry-leading benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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