Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Classified Linux Administrator

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 15, 2024

The Aerospace Corporation is seeking a Classified Linux Administrator Site Reliability Engineer Staff III to perform operations and maintenance of multiuser computer systems in a classified environment, supporting rocket scientists with scientific and engineering analyses for critical national space assets. The role requires strong enterprise Linux expertise, programming/scripting skills, and experience with system security hardening and accreditation. The position is located in Chantilly, VA and requires a TSSCI security clearance and US citizenship.

MRI Technologist - Bellevue - FT/Evening

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Dec 15, 2024

The job involves providing high-quality patient imaging, specifically MRI, in accordance with physicians' orders. The role encompasses ensuring patient safety, maintaining equipment, and adhering to safety standards. Key responsibilities include performing quality images, developing films, evaluating images for technical quality, and providing patient education. The role also involves customer service, maintaining patient and employee safety, and general behavior expectations such as punctuality and teamwork. Basic qualifications include a high school diploma, certification as a Radiologic Technologist, and Basic Life Support certification. Preferred qualifications include MRI experience and experience with cross-sectional anatomy.

SUPPORT CONTRACTS MANAGER

Company: Department of the Navy - Naval Facilities Engineering Systems Command

Location: Washington Navy Yard, District of Columbia Washington Navy Yard, District of Columbia

Posted Dec 15, 2024

This public notice flyer informs applicants about potential vacancies, specifying application procedures and requirements. It outlines conditions of employment, including citizenship, security clearance, and registration for Selective Service. Specialized experience is required, with a focus on contract management and oversight. The position may involve travel and requires a valid driver's license. It's a bargaining unit position under the Department of Defense Priority Placement Program.

Physician – Endocrinology

Company: MultiCare Health System

Location: Tacoma, Washington

Posted Dec 15, 2024

MultiCare Health System is seeking a full-time BE/BC Endocrinologist for a 99% outpatient practice. The position offers competitive compensation, excellent benefits, career growth opportunities, and a supportive work environment. MultiCare is dedicated to its mission of partnering for healing and a healthy future, and values respect, integrity, stewardship, excellence, collaboration, and kindness.

Sales Engineer - Federal

Company: WalkMe

Location: Washington DC

Posted Dec 15, 2024

WalkMe is a pioneer in the Digital Adoption Platform (DAP) domain, empowering business leaders to leverage technology effectively. The company seeks a Sales Engineer to support the Account Executive, develop technical relationships, and communicate WalkMe's value to customers. The role requires extensive experience in SaaS sales, Federal Acquisition processes, and working with CRM systems like SFDC. WalkMe is committed to fostering an inclusive culture and offers flexible work arrangements, professional development, and comprehensive health care coverage.

Sr Distinguished Engineer - Cyber (Remote - Eligible)

Company: Capital One

Location: Washington DC

Posted Dec 15, 2024

This job posting is for a Sr Distinguished Engineer position at Capital One, specializing in Cybersecurity. The role involves articulating and evangelizing a bold technical vision, decomposing complex problems, ensuring technical design quality, serving as a cybersecurity expert, proactively identifying problems, and handling multiple projects simultaneously. The basic qualifications include a Bachelor's Degree and 9 years of experience in software engineering and solution architecture. Preferred qualifications include a Bachelor's or Master's Degree in Computer Science, 7+ years of Cybersecurity experience, and 10+ years of professional experience in system development. The role offers a competitive salary, benefits, and the opportunity to earn performance-based incentive compensation.

Principal Product Manager

Company: GEICO

Location: Washington DC

Posted Dec 15, 2024

GEICO is looking for a skilled individual to join their growing product team in a collaborative leadership role. The ideal candidate should have experience in managing large programs, be highly technical, and drive the sales experience. They should be a committed and energetic individual with excellent coaching and mentoring skills. The role involves working across stakeholders in technology, business, product management, and design to build and execute a best-in-class sales experience.

2025 Space Object Custody and Risk Analyst

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 15, 2024

The Aerospace Corporation is seeking a Space Object Custody and Risk Analyst to provide technical capabilities to support customers and address challenges in space situational awareness and space traffic management. The role involves contributing to various projects, supporting real-time operations, conducting technical deep dives, and developing timely and accurate reports. The company offers a competitive compensation package, comprehensive benefits, and a commitment to leadership development.

Physician Assistant Family Medicine (Providence Medical Group - Eastern Washington)

Company: Providence

Location: Spokane Valley, Washington

Posted Dec 15, 2024

Providence Medical Group is recruiting a full-time Physician Assistant for their North Pines Primary Care Clinic in Spokane Valley, Washington. The role involves delivering patient-centered care in a team-based model, collaborating with various healthcare professionals. Ideal candidates should be flexible and open to innovative care strategies. Providence offers comprehensive benefits, competitive compensation, and qualifies for public service loan repayment programs. The Spokane metropolitan area, where the clinic is located, provides a high quality of life with clean air, affordable housing, and outdoor activities.

Business Development Analyst

Company: BLN24

Location: Washington DC

Posted Dec 15, 2024

BLN24 is a winning digital creative agency supporting the US Federal Government. They seek a skilled New Business Development Analyst to join their team, responsible for identifying growth opportunities, creating strategies, and supporting proposal and capture processes. The role requires strong communication skills, problem-solving abilities, and experience in new business development. BLN24 offers competitive benefits, a flexible work environment, and a focus on employee well-being.

Senior Microsoft Systems Engineer

Company: FINRA

Location: Washington DC

Posted Dec 15, 2024

The Senior System Engineer is responsible for implementing, testing, and documenting systems and components using core platforms and services such as Microsoft M365, Active Directory, Network File Servers, and PKI Certificate Services. The role involves reviewing and analyzing process and system specifications, designing and implementing operating systems and system software products, and ensuring the company's reliability, availability, and serviceability metrics are sustained and improved. The position also requires overseeing implementation of security guidelines, performing field-level hardware repairs and upgrades, and documenting and communicating status in a timely manner.

Fair Lending Compliance Manager

Company: NewRez

Location: Washington DC

Posted Dec 15, 2024

The text describes a job position for a Fair Lending Compliance Manager. The role involves managing the company's fair lending program, ensuring compliance with laws and regulations, and overseeing fair lending monitoring and testing of lending portfolios. The manager is expected to advise on fair lending risk issues, partner with business unit managers, and ensure employees are trained to comply with fair lending requirements.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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