Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Strategic Communications Coordinator

Company: GEICO

Location: Washington DC

Posted Dec 05, 2024

GEICO is seeking a Strategic Communications Coordinator to drive reporting and advocacy initiatives. The role involves creating executive-level presentations, designing reporting systems, drafting advocacy materials, and building relationships across the company. The individual will work three days a week onsite in the Chevy Chase MD office.

Locum Tenens Opportunity in WA for Orthopedic Surgeon CPH# JOB-3002567

Company: CompHealth

Location: Spokane, Washington

Posted Dec 05, 2024

CompHealth is offering an Orthopedic Surgery - General position in Spokane, Washington. The role involves 80% adult and 20% pediatric trauma cases, including orthopedic hand surgery, hand tendon release/repair, and peripheral nerve surgery. CompHealth will handle all details such as housing, credentialing, and negotiate better pay. They also provide comprehensive malpractice coverage and a user-friendly online portal for assignment details and time entry.

Jewelry Sales Consultant

Company: Brilliant Earth

Location: Washington DC

Posted Dec 05, 2024

Brilliant Earth is seeking a Jewelry Consultant to provide exceptional customer service and sales support in their Fairfax VA showroom. The ideal candidate will have a passion for customer service, a drive to exceed sales targets, and strong communication skills. The role involves managing a high volume of sales leads, conducting postsale appointments, and enforcing policies within the waiting room. Brilliant Earth offers competitive compensation, a robust benefits package, and opportunities for career growth.

Senior Solutions Consultant - Federal

Company: Sprinklr

Location: Washington DC

Posted Dec 05, 2024

Sprinklr is a leading enterprise software company offering advanced AI and a unified customer experience management platform. They work with over 1000 global brands and have more than 50 Fortune 100 clients. The role of a Solution Consultant involves being a technical expert, leading discovery workshops, building relationships with clients, driving customer success programs, providing product feedback, collaborating with cross-functional teams, and traveling as necessary.

Senior Manager, Engineering - Hybrid Cloud Fabric

Company: GEICO

Location: Washington DC

Posted Dec 05, 2024

This job summary is for a Distinguished Engineer position at GEICO, focusing on spearheading the development and implementation of a multicloud Infrastructure as Code (IaC) strategy for their hybrid cloud environment. The role involves building a robust, automated, and scalable infrastructure that integrates public and private cloud resources, empowering GEICO to deliver exceptional customer experiences. The ideal candidate should be passionate about IaC, thrive in a fast-paced environment, and have experience in open-source technologies. They will also be responsible for mentoring and guiding other engineers, fostering a culture of learning and collaboration. The role requires expert-level IaC skills, proficiency in at least one modern programming language, and understanding of Linux OS fundamentals, multicloud expertise, and hybrid cloud architecture.

VP Engineering - Federal

Company: GuidePoint Security

Location: Washington DC

Posted Dec 05, 2024

GuidePoint Security is a rapidly growing, profitable privately-held value-added reseller specializing in Information Security. With over 1000 employees, strategic partnerships with leading security vendors, and serving over 4200 customers, GuidePoint is a trusted advisor in the industry. The company's core values have driven its success and established a positive work environment. This is a unique opportunity to grow your career with a fast-growing company.

Federal Account Manager

Company: Radiant Digital

Location: Washington DC

Posted Dec 05, 2024

Radiant Digital is seeking a highly skilled Federal Account Manager with relevant consulting or program management experience in the federal market. The ideal candidate should have experience in professional services, be familiar with Treasury and HHS, and have knowledge of new technology trends. The role involves developing and maintaining relationships with federal clients, identifying opportunities, creating account plans, providing excellent customer service, coordinating with internal teams, negotiating contracts, staying updated on industry trends, and managing administrative tasks.

Electrophysiologist

Company: Cardiocare

Location: Washington, District of Columbia

Posted Dec 05, 2024

A progressive, privately-owned cardiology practice with multiple locations in Maryland and Washington, DC is looking for a dynamic electrophysiologist. The ideal candidate should have excellent clinical skills and a strong desire to contribute to the practice's growth. They will join a team of 11 cardiologists, including interventional specialists, non-invasive subspecialists, and 3 NPPs.

Associate Counsel - Fairfax, VA (Remote)

Company: GEICO

Location: Washington DC

Posted Dec 05, 2024

GEICO is looking to hire an Associate Counsel to defend lawsuits filed in Virginia courts and other first party insurance defense. The position is with GEICO Staff Counsel located in Fairfax VA. Job duties include researching laws, preparing legal briefs, opinions, and memoranda, rendering opinions on liability, damages, and value, preparing and handling pleadings, motions, and discovery, and defending by trial or dispositive hearing. Qualifications include 26+ years of experience in related fields, a Juris Doctor degree, admission to the Virginia Bar, and the ability to travel and document files. The position offers a total rewards program, including premier medical dental and vision insurance, paid vacation, sick and parental leave, 401k plan, tuition reimbursement, paid training and licensing, and equal employment opportunity.

Technical Product Manager

Company: Kunai

Location: Washington DC

Posted Dec 05, 2024

Kunai is a fast-growing digital consultancy specializing in banking payments and fintech. They have a global network of top talent and have worked with clients like Visa, American Express, Capital One, WEX, Wells Fargo, Ernst amp Young, and TOMS Shoes. They are seeking a Technical Product Manager to lead initiatives for scalability and future growth of major systems, including processing credit card transactions and transitioning from a legacy platform.

Interventional Radiologist Is Wanted for Locum Tenens Assistance in Washington CPH# JOB-3001825

Company: CompHealth

Location: Mount Vernon, Washington

Posted Dec 05, 2024

CompHealth offers comprehensive locums support for Interventional Radiology specialists in Mount Vernon, Washington. They handle credentialing, housing, travel arrangements, and negotiate better pay. The role involves performing 6-8 procedures daily, including peripheral angiography, carotid & cerebral angiography, and endovascular interventional procedures. CompHealth simplifies the process, providing a dedicated recruiter and online portal for assignment details.

Assistant Executive Steward - MGM Springfield

Company: MGM Resorts International

Location: Washington DC

Posted Dec 05, 2024

The job posting for an Assistant Executive Steward at MGM Resorts International offers a unique and exciting opportunity to work in a diverse and entertaining industry. The role involves supervising operational functions, delivering guest service, managing staff, and providing ideas for new products and services. The ideal candidate should possess developed managerial skills, knowledge of kitchen functions, and excellent communication skills. The company offers various perks and benefits, including wellness programs, discounts, free meals, and healthcare benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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