Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Commercial Insurance Risk and Compliance Lead Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 04, 2024

Fannie Mae offers a role for a Commercial Insurance Risk and Compliance Lead Associate. The position involves assessing and identifying potential insurance risks, collaborating with stakeholders, and supporting policy development. The role requires extensive knowledge of insurance principles, underwriting practices, and laws. The successful candidate will serve as a Subject Matter Expert, train stakeholders, audit compliance practices, and mentor team members. Fannie Mae is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Licensed Massage Therapist, Washington, DC

Company: Equinox

Location: Washington, DC

Posted Dec 04, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking a results-driven Licensed Massage Therapist. The company offers competitive pay, a forward-thinking work environment, and opportunities for professional growth. The ideal candidate should possess a valid DC license, excellent communication skills, and a deep understanding of anatomy and movement. The role involves performing various types of massages, creating treatment plans, and maintaining a clean workspace.

Certified Scrum Master-Top Secret clearance required

Company: Deloitte

Location: Washington, DC

Posted Dec 04, 2024

Deloitte's Government and Public Services (GPS) practice is seeking a Scrum Master with 8+ years of experience. The role involves executing Scrum methodologies for product lifecycle, guiding teams in Agile methodology, and leading regular agile sessions. The ideal candidate should have a Bachelor's Degree, Active Top Secret security clearance, and one of the following certifications: Certified ScrumMaster (CSM), Certified Scrum Professional (CSP), or Agile Certified Practitioner (PMI-ACP). The wage range for this role is $109,000 to $181,000.

Server - NED's Club Washington DC

Company: Soho House

Location: Washington, DC

Posted Dec 04, 2024

Ned's Club Washington DC is seeking a Club Restaurant Server to deliver top-tier hospitality. The role involves being the main point of contact for members' dining experiences, tailoring service to create exceptional moments, and maintaining a safe, clean environment. The ideal candidate will have rapport-building skills, a bright personality, and a passion for outstanding hospitality. The club is located in a historic building with stunning views of the White House, US Treasury, and Washington Monument. Benefits include competitive pay, insurance, complimentary meals, and learning opportunities.

Seasonal: Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3328)

Company: Target

Location: Washington, DC

Posted Dec 04, 2024

Target is offering a Small Format Team Member position with a starting hourly rate of $17.75 USD and a pay range of $17.75 USD - $26.65 USD. The role involves providing exceptional guest service, managing inventory, and supporting daily/weekly workload to meet sales goals. The job description highlights a fun and energetic work environment, opportunities for skill development, and flexible scheduling. Key responsibilities include greeting guests, stocking and merchandising, executing price changes, and maintaining backroom organization.

Food Service Director

Company: Aramark

Location: Washington, DC

Posted Dec 04, 2024

Aramark Student Nutrition is seeking a Food Service Director to manage dining operations, oversee food preparation, and ensure safety and sanitation standards. The role involves leading teams, developing culinary experiences, and managing budgets. The salary ranges from $85,000 to $90,000, depending on qualifications and experience. Benefits include comprehensive health, dental, vision, and work/life resources. Key responsibilities include menu planning, staff management, and maintaining effective client relationships.

Dermatologist Opportunity in Pullman, WA

Company: Integrated Dermatology

Location: Pullman, Washington

Posted Dec 04, 2024

New practice opportunity in Pullman, WA for a dermatologist with a full-service general dermatology, surgical, and cosmetics practice. The practice offers a generous compensation and benefits package, including guaranteed base salary, uncapped income, start bonus, relocation assistance, paid vacation and education time-off, continued education reimbursement, paid malpractice insurance, and retirement benefits.

Senior Legal & Administrative Consultant

Company: Guidehouse

Location: Washington, DC

Posted Dec 04, 2024

Guidehouse is seeking a Legal & Administrative Consultant for their litigation and investigative practice area in Washington D.C. The role involves assisting with legal support matters in a law firm environment, requiring an active Top Secret federal security clearance and at least five years of relevant experience. The ideal candidate should be a self-starter, detail-oriented, and capable of handling confidential information. The position offers a competitive salary range of $94,900.00-$142,300.00 along with comprehensive benefits including medical, dental, vision insurance, retirement plans, and more. Guidehouse is an Equal Employment Opportunity employer.

Senior Litigation Paralegal Specialist

Company: Guidehouse

Location: Washington, DC

Posted Dec 04, 2024

Guidehouse is seeking a Litigation Paralegal Specialist with an active Top Secret clearance and relevant experience. The role involves providing professional paralegal support to litigation teams, conducting legal research, and assisting with all phases of litigation. The ideal candidate will have a strong understanding of legal research tools, excellent communication skills, and experience with eDiscovery challenges. Guidehouse offers a comprehensive rewards package including medical insurance, retirement plans, and opportunities for professional development.

Assistant Property Manager - NoMa

Company: Bozzuto

Location: Washington, DC

Posted Dec 04, 2024

Bozzuto, a property management company, seeks an Assistant Property Manager (APM) with 2+ years of experience. The APM will lead by example, achieve financial objectives, and build brand loyalty. They will conduct tours, manage delinquency, and ensure community cleanliness. The role involves coaching team members, working weekends, and stepping in when the Property Manager is absent. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement.

Grill Cook

Company: Sodexo

Location: Washington, DC

Posted Dec 04, 2024

Sodexo is offering a full-time Grill Cook position with a pay range of $7.25 to $25.79 per hour. The role involves preparing and serving a variety of food items, working in a team, and ensuring a healthy and safe working environment. Sodexo values its employees, offering a flexible work environment, training opportunities, and a comprehensive benefits package including paid time off, health benefits, and retirement plans. The company is committed to diversity and inclusion.

Federal Account Executive

Company: Box

Location: Washington, DC

Posted Dec 04, 2024

Box, founded in 2005 and headquartered in Redwood City, CA, is seeking a seasoned salesperson with 6+ years of experience in Sales, particularly in the Federal segment. The role involves sourcing and closing net new logos within the Federal Government segment, understanding customer challenges, and driving the sales process. The ideal candidate should have a proven track record in closing complex deals, selling to C-level executives within Federal accounts, and experience in ECM, Cloud, or SaaS sales. Box values diversity and inclusiveness, and offers competitive compensation, benefits, and equity. The role requires up to 50% travel and a minimum of 2 days per week in the assigned office.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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