Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Dec 04, 2024

DaVita is recruiting a Nurse for an outpatient dialysis center, seeking someone passionate about delivering empathetic care to patients with end-stage renal failure or chronic kidney disease. No prior dialysis experience is required, and comprehensive training is provided. The role involves building long-term relationships with patients, working in a supportive team environment, and overseeing patient care with the assistance of PCTs. DaVita offers a competitive rewards package, including benefits and opportunities for professional growth.

Care Manager (LCSW) - Inpatient Psychiatry

Company: Lee Company

Location: Washington, CT

Posted Dec 04, 2024

Charlotte Hungerford Hospital is seeking a Master's Degree holder in Social Work (LCSW) for a part-time crisis intervention position. The role involves evaluating and treating patients in psychiatric crisis, collaborating with ED staff, and developing care plans. The hospital offers a supportive environment with biweekly clinical supervision, team huddles, professional development, and a comprehensive benefits package including medical, dental, 401(k), and generous paid time off. The ideal candidate should have experience in crisis intervention, preferably with dual diagnosis, children, adolescents, and geriatric populations.

Senior Software Engineer - Android App Development

Company: The Washington Post

Location: Washington, DC

Posted Dec 04, 2024

The Washington Post is seeking a Senior Software Engineer to join their flagship apps engineering team. The role involves designing, developing, and enhancing Android applications, collaborating with cross-functional teams, and participating in agile development processes. The ideal candidate should have a strong interest in mobile technology, passion for quality products, and experience with Android SDK, Java/Kotlin, and Agile methodologies.

Catering Manager - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Dec 04, 2024

The Catering Manager position at the Walter E Washington Convention Center is a leadership role responsible for overseeing all aspects of catering solutions and special events. The role involves developing catering solutions, maintaining client relationships, ensuring quality in event planning and execution, and managing a team. The salary range is $70,000 to $75,000, depending on skills, qualifications, and experience. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Qualifications include at least 2 years of experience, preferably in a management or supervisory role, and a bachelor's degree. The role requires excellent communication skills, food handlers and alcohol service certifications, and the ability to stand for extended periods.

Personal Banker

Company: PNC

Location: Washington, DC

Posted Dec 04, 2024

PNC is seeking a Personal Banker for its Brookland branch in Washington, DC. The role involves strengthening customer relationships through a defined sales process, identifying appropriate financial solutions, and driving proactive sales conversations. The ideal candidate will have accountability, banking knowledge, client loyalty, customer experience, and customer service skills. Preferred qualifications include experience in retail lending, selling, and understanding customer needs. The position requires 3+ years of experience or equivalent education and product knowledge. PNC offers a comprehensive benefits package including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, and more. The base salary range is $46,800.00 - $73,450.00.

Pharmacy Intern - Grad

Company: CVS Health

Location: Washington, DC

Posted Dec 04, 2024

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting team development, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Sonographer - TPT/Per Diem - Silverdale

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Dec 04, 2024

The job posting is for an Ultrasound Technologist position, requiring at least one year of experience. The role involves providing ultrasound imaging services to patients, preparing ultrasound rooms, and performing high-quality testing. The company is committed to its employees, offering competitive wages with a recent 9% increase. Key responsibilities include diagnostic testing, customer service, ensuring patient and employee safety, and adhering to regulatory requirements. The ideal candidate should have customer service and problem-solving skills, knowledge of radiation safety, and infection control practices. Preferred qualifications include hospital experience.

Part Time Registered Respiratory Therapist

Company: Mercy

Location: Washington, Missouri

Posted Dec 04, 2024

Mercy is a healthcare organization that values compassionate care and exceptional service. They offer careers that align with individual skills and heart, and have been recognized as a 'Top 100 Places to Work' by Modern Healthcare Magazine. The role involves direct patient care in respiratory care, requiring a CoArc approved Respiratory Care program graduate, a current RCP license, and RRT credential. Benefits include comprehensive health coverage, PTO, tuition reimbursement, and retirement funds. Mercy encourages applicants who embody compassion, professionalism, a positive outlook, and a strong sense of advocacy.

Senior Data Architect - Threat Intelligence - Global Information Security

Company: Merrill

Location: Washington, DC

Posted Dec 04, 2024

Bank of America is seeking a Senior Threat Intelligence Data Architect with extensive cybersecurity experience. The role involves designing secure and scalable data architecture solutions, aligning with business objectives and compliance requirements. Key responsibilities include developing data architecture vision, designing data models, defining data integration strategies, and collaborating with cross-functional teams. The ideal candidate should possess in-depth knowledge of cybersecurity principles, data management best practices, and a proven track record in implementing monitoring and logging strategies. Required skills include expertise in threat intelligence platforms, data modeling tools, database management systems, and big data environments. Strong communication and collaboration skills are essential, along with project management experience and the ability to handle multiple initiatives concurrently.

Federal Financials Business Consultant Junior

Company: CGI

Location: Washington, DC

Posted Dec 04, 2024

CGI Federal is seeking a Junior Federal Financials Business Consultant for a position in Fairfax, VA. The role involves working with clients to solve financial, budget, and audit remediation challenges. Key responsibilities include developing knowledge of clients' industries, creating SOPs, assessing financial processes for automation opportunities, and providing quality client support. Required qualifications include 2-5 years of accounting/financial experience, federal financial management/accounting experience, and knowledge of federal financial regulations. Desired qualifications include experience with Momentum, audits, SAP Business Analytics, and automation tools. The compensation range is $49,400.00 - $116,000.00. CGI offers comprehensive benefits and a supportive work environment.

Anesthesiologist (0.8 FTE)

Company: CommonSpirit Health

Location: Tacoma, Washington

Posted Dec 04, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is recruiting an anesthesiologist for St. Joseph Medical Center in Tacoma, WA. This level II trauma regional medical center offers a wide range of procedures and benefits including medical/dental/vision insurance, retirement plans, relocation assistance, and more. The ideal candidate must have completed an ACGME Accredited Anesthesiology Residency, be Board Certified Anesthesiology (ABA) or eligible, hold a State of Washington Medical License, and obtain a DEA with full prescriptive authority.

Acquisition Marketing Specialist

Company: The Washington Post

Location: Washington, DC

Posted Dec 04, 2024

The Washington Post is seeking an Acquisition Specialist to join their subscriptions marketing team. The role involves executing strategies to increase customer engagement and conversion, collaborating with product teams, and implementing global initiatives to drive growth. The position offers comprehensive benefits, including competitive medical coverage, pension, and paid time off.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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