Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Senior Site Reliability engineer

Company: Chameleon Consulting Group LLC

Location: Washington DC

Posted Oct 07, 2024

The job posting is for an IT Support Engineer at CCG, a technology company. The role involves providing technical support for the company's infrastructure, troubleshooting hardware and software issues, and working collaboratively with other team members.

Space Vehicle Systems Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 08, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and offers a range of benefits and opportunities for growth and development.

Physician-Ortho Surgery Trauma

Company: MultiCare Health System

Location: Tacoma, Washington

Posted Oct 08, 2024

MultiCare Health System is seeking a BC/BE Orthopedic Trauma Surgeon to join their thriving group practice in Tacoma, WA. The position offers a true sense of belonging, dynamic careers, opportunities for growth, safe workplaces, and flexible schedules. The successful candidate will work alongside a fellowship trained Orthopedic Trauma Physician and Nurse Practitioner, managing both outpatient clinic and inpatient care. The call schedule is 1:8 weekdays/weekends. The starting base salary range is $643,413-679,158.00. MultiCare values respect, integrity, stewardship, excellence, collaboration, kindness, and joy.

Tactical Systems Analyst SME (3869)

Company: SMX

Location: Washington DC

Posted Oct 08, 2024

SMX is seeking a Tactical Systems Analyst Subject Matter Expert to join their company in support of the USMC's Tomahawk Office. The job requires developing and refining Tomahawk Missile requirements, collaborating with developers, and working with OEM to support system integration.

Hair Stylist - Washington Commons

Company: Great Clips

Location: Washington, MI

Posted Oct 08, 2024

Great Clips, a globally recognized salon brand, is seeking stylists for various roles. They offer guaranteed clients, steady pay, and opportunities for growth. Stylists can earn $26-$40 per hour, with potential for advancement. Flexible scheduling is available, and ongoing training is provided. The company values community involvement and employee recognition.

Per Diem Urologist (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Edmonds, Washington

Posted Oct 07, 2024

Providence Medical Group is offering a Per Diem Urologist position in Edmonds, Washington. The role involves clinic visits, procedures, surgical cases, and on-call coverage at Swedish Edmonds Hospital. The position is in a friendly, collaborative environment with supportive leadership. Experience is preferred, but new graduates are welcome to apply. Compensation ranges from $200.67 to $287.09 per hour. Edmonds is a charming suburb of Seattle with a thriving art scene, good schools, and easy access to outdoor activities and Seattle's literary community.

Account Executive

Company: Copper River Family of Companies

Location: Washington DC

Posted Oct 08, 2024

Copper River Information Technology is looking for an exceptional Account Executive to join their team. The role involves utilizing top-notch communication skills to lead, educate, and inspire both internally and with clients, building strong relationships with key vendors and customers, and driving sales within the networking, security, and professional services domains.

Hair Stylist - NoMa

Company: Great Clips

Location: Washington, DC

Posted Oct 08, 2024

Great Clips, the world's largest salon brand, is seeking new stylists for their salon in the trendy Noma district of Washington DC. The salon offers a steady flow of customers, guaranteed hourly wages, flexible scheduling, and opportunities for career advancement. Benefits include a 401(k) plan and a supportive work environment. Cosmetology or Barber License is required.

2025 RF Spectrum Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Oct 08, 2024

The Aerospace Corporation is hiring an RF Spectrum Engineer for the Communication Architectures Department CAD in the Communication Technologies and Engineering Division CTED. The job involves analyzing and proposing next-generation communication architectures, performing radio frequency interference analysis, and providing analysis and evaluations of national and international spectrum policy activities.

Key Account Manager

Company: Dyson

Location: Washington DC

Posted Oct 08, 2024

Dyson is a technology and inventor company that is looking for a Key Account Manager to join their team. The job involves developing and strengthening customer relationships, creating business plans, and achieving sales targets. The company offers a competitive salary, flexible working hours, and a range of benefits.

Partnership Opportunity in Established Practice in Washington DC

Company: Integrated Dermatology

Location: Washington, District of Columbia

Posted Oct 08, 2024

This established dermatology practice in downtown Washington, DC has been serving patients for over 15 years. It offers full-service general dermatology, surgical, and cosmetic services. The practice is currently seeking a new partner in a no buy-in opportunity with profit sharing and practice value. The new partner will work alongside 4 dermatologists and 1 advanced practitioner, supported by an experienced administrative and clinical team.

IT Support Engineer

Company: Chameleon Consulting Group LLC

Location: Washington DC

Posted Oct 07, 2024

CCG is a technology company that provides IT support services. The IT Support Engineer role involves providing comprehensive support across multiple channels, troubleshooting issues, and collaborating with team members.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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