Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

CI2 Intelligence-Targeting Analyst ISA II-B

Company: KACE

Location: Washington DC

Posted Oct 07, 2024

The job description is for an Intelligence Targeting Analyst at KACE, a company that works on law enforcement and national security projects. The role involves analyzing data, identifying patterns, and providing intelligence support to investigators. The company values its employees' passion to make a difference and offers a purposeful and forward-thinking work environment.

Nurse Practitioner – Oncology

Company: Valley Medical Center

Location: Renton, Washington

Posted Oct 07, 2024

Valley Medical Center in Renton, WA is recruiting a full-time Nurse Practitioner – Oncology for weekend coverage in their Infusion Center. The position offers patient-centered, team-based care with a diverse patient population. The ideal candidate should have at least one year of oncology experience and be able to obtain a medical professional license and DEA with full prescriptive authority in WA and DE. The compensation is $150,000 - $165,000 with comprehensive benefits. Valley Medical Center is a distinguished healthcare provider with numerous recognitions and awards.

PHYSICIAN FAM MED (WITHOUT OB)

Company: Commonspirit Health

Location: Bremerton, Washington

Posted Oct 07, 2024

Virginia Mason Franciscan Health, a new health system formed by Virginia Mason and CHI Franciscan Health, is seeking a full-time Family Medicine Physician for their East Bremerton clinic. The clinic offers a great view, modern equipment, and the opportunity to perform various procedures. The ideal candidate should be a team player with excellent patient and customer service skills. The system provides competitive compensation, comprehensive benefits, and a supportive work environment. The pay range is $112.37 - $132.01 per hour.

eCommerce Automation Engineer

Company: Bass Pro Shops

Location: Washington DC

Posted Oct 07, 2024

The job description is for an eCommerce Automation Test Engineer who will design and execute automated tests for ecommerce websites and mobile apps. The role requires experience in QA processes, software automation testing, and knowledge of relevant eCommerce technologies.

Manager, Sports & Experiential Marketing

Company: Gucci

Location: Washington DC

Posted Oct 07, 2024

GEICO is seeking an innovative Manager Experiential amp Sports Marketing to join their Integrated Marketing amp Media team. The ideal candidate will have a strong track record in building and transforming a brands gotomarket sports strategy in a matrixed environment that operates at a rapid pace.

Customer Success Executive

Company: Alarm.com

Location: Washington DC

Posted Oct 07, 2024

ADC Advance is seeking a motivated Customer Success Executive to lead service provider sales onboarding and usage of Smart Home Pay. The role requires a collaborative environment, working closely with smart productive colleagues and customers to develop and enhance outstanding products and processes.

Lead Software Engineer

Company: AnaVation LLC

Location: Washington DC

Posted Oct 07, 2024

AnaVation is a US-owned company that delivers groundbreaking research and software engineering to the US Federal Intelligence Community. They are looking for a Lead Software Engineer to join their team and contribute to the development of innovative solutions.

SOC Manager

Company: IBM

Location: US Washington

Posted Oct 07, 2024

The job description highlights the importance of long-term relationships, collaboration, and innovation in IBM Consulting. The role involves leading a 24/7/365 SOC, mentoring team members, and ensuring compliance with SLAs. The required expertise includes a bachelor's degree, CISSP certification, and experience in information security.

Cook - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Oct 07, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, using a range of cooking methods, and maintaining a clean and safe work environment. The hourly rate of pay is $22.05 - $23.05, and Aramark offers comprehensive benefits including medical, dental, vision, and retirement savings plans. The ideal candidate should have experience as a cook, knowledge of food preparation principles, and food safety regulations. The role may require physical demands and the use of Personal Protective Equipment (PPE).

Enterprise Execution - TRAIL Rising Leaders Program

Company: NewRez

Location: Washington DC

Posted Oct 07, 2024

The text describes a leadership development program for recent college graduates, highlighting its benefits, duties, and requirements. The program aims to strengthen the company's future leadership by building skills in process improvement, presentation, and leadership.

NURSE ANESTHETIST

Company: U.S. Army 6th Medical Recruiting Battalion

Location: Seattle, Washington

Posted Oct 07, 2024

As a Nurse Anesthetist in the U.S. Army, you will provide specialized care to patients requiring anesthesia and other medical services. This role is vital, life-changing, and offers numerous benefits such as education loan repayment, medical and dental care, travel opportunities, and retirement benefits. Requirements include a Master's degree in nursing anesthesia, certification as a CRNA, a valid nursing license, and U.S. citizenship.

Senior Android Software Engineer

Company: AnaVation LLC

Location: Washington DC

Posted Oct 07, 2024

AnaVation is a US-owned company that delivers groundbreaking research and software engineering to the US Federal Intelligence Community. They are looking for a Senior Software Engineer Android Lead to join their team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages