Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Sales Representative - Entry Level

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Oct 05, 2024

The company is hiring a Sales Representative to work in their office in the Greater DC area. The job involves communicating with customers, educating them on products and promotions, and closing sales. The company offers full paid training, competitive pay, and opportunities for growth and advancement.

MRI Technologist - 32 Hrs - Tacoma

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Oct 05, 2024

The company has recently implemented a wage increase of up to 9%. The job involves providing quality patient imaging, specifically for MRI, in accordance with physicians' orders. The role requires ensuring patient safety, maintaining high-quality testing, preparing the MRI room, processing images, and maintaining equipment. The employee must also operate equipment according to safety standards, apply professional and ethical judgment, and adhere to sterile techniques. The job involves diagnostic testing, customer service, and maintaining patient and employee safety. The employee must also observe patients during procedures, report any unusual occurrences, and maintain a clean radiology room. Basic qualifications include a high school diploma, certification as a Radiologic Technologist in Washington, and certification from the American Registry of Radiologic Technologists. Preferred qualifications include one year of MRI experience and one year of direct experience with cross-sectional anatomy.

Customer Account Manager

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Oct 05, 2024

Aurora Ripple Enterprises is seeking a self-starter Customer Account Manager to assist with marketing and sales campaigns. The ideal candidate will have excellent communication skills, a driven mindset, and a positive demeanor.

Vertical Solution Consultant

Company: Socure

Location: Washington DC

Posted Oct 05, 2024

Socure is a company that uses predictive analytics and machine learning to verify identities and prevent fraud. They have received several awards and are considered a leader in digital identity verification and fraud prevention. The company is looking for a Vertical Solutions Consultant to work with specific industries such as financial services, healthcare, and government.

Customer Service Associate

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Oct 05, 2024

The company is looking for a Customer Service Associate to join their team. The role requires excellent communication skills, a sense of humor, and a results-focused approach. The company provides intensive training and ongoing personal and professional development opportunities.

Ophthalmic Assistant (Per Diem Federal Way)

Company: Kaiser Permanente

Location: Federal Way, Washington

Posted Oct 05, 2024

The job involves providing technical and patient care support in an Eye Care team, either in a clinic or via phone. In clinic, responsibilities include patient assessment, history taking, clinical exams, and performing various tests and procedures. On the phone, the role involves triage for urgent, emergent, and general Eye Care needs. The job also includes patient services procedures, instrument maintenance, appointment scheduling, patient care, and adherence to safety standards. Essential qualifications include a High School Diploma or GED, Registered Medical Assistant (Washington) license within 2 months of hire, and Ophthalmic Assistant Certificate within 24 months of hire. Preferred qualifications include experience with contact lens patients, ophthalmology or optometry practice, and general medical knowledge.

Client Services Representative

Company: Aurora Ripple Enterprises

Location: Washington DC

Posted Oct 05, 2024

Aurora Ripple Enterprises is seeking a collaborative and solution-oriented individual to join their client services team. The company is looking for a friendly and driven individual who likes to venture out of their comfort zone and talk with clients about their products and services.

Cook - DC Public Schools Cluster 7

Company: Aramark

Location: Washington, DC

Posted Oct 05, 2024

Aramark is seeking a passionate Cook to join their team. The role involves preparing a variety of food according to standardized recipes, using a range of cooking methods, and maintaining a clean and safe work environment. The hourly rate of pay is $18.25. Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. The ideal candidate should have experience as a cook, knowledge of food preparation principles, and food safety regulations. They must be able to acquire food safety certification and demonstrate interpersonal communication skills.

AWS Cloud Engineer

Company: CACI International Inc

Location: Washington DC

Posted Oct 05, 2024

The job posting is for an AWS Cloud Engineer position at CACI, a company that values integrity, trust, and continuous growth. The job requires experience with AWS and cloud engineering, and offers a competitive salary range of $102,900 to $216,200.

Pharmacy Intern - Grad

Company: CVS Health

Location: Fort Washington, PA

Posted Oct 05, 2024

CVS Health is offering a Graduate Pharmacist Intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves working closely with a licensed pharmacist, ensuring patient safety, and contributing to the company's mission of improving healthcare. Key responsibilities include leading with empathy, supporting team development, identifying business opportunities, and adapting to a dynamic healthcare environment. The ideal candidate should be a PharmD graduate from a U.S. accredited program, possess strong communication skills, and be able to lift up to 20 lbs.

Lead Researcher (m/f/x) Cloud Native Security

Company: Dynatrace

Location: Washington DC

Posted Oct 05, 2024

Dynatrace is a company that aims to make software work perfectly by providing a platform that combines observability, security, and automation. They are an equal opportunity employer and value diversity. The job description is for a research position that involves developing new technologies, enhancing product capabilities, and publishing research findings.

International Corporate Legal Paralegal

Company: Meta

Location: Washington, DC

Posted Oct 05, 2024

Meta is seeking an experienced Corporate Paralegal to join the International Governance Team. The role involves managing legal entity management matters, overseeing annual report filings, and ensuring compliance with corporate obligations. The ideal candidate should have a Bachelor's Degree, 8+ years of experience in legal entity management systems, and in-house experience in the technology and communications sector. Strong project management skills, experience with legal entity management databases, and the ability to work autonomously are preferred. Meta is committed to equal employment opportunities and offers competitive compensation with benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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