Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Oct 04, 2024

DaVita is seeking a Registered Nurse for a position in Washington, DC. The role involves delivering care to patients with end-stage renal failure or chronic kidney disease in a hospital setting. The nurse will be part of a supportive team, overseeing a group of patients and conducting observations. The position offers comprehensive benefits, paid training, and opportunities for career growth. No dialysis experience is required, and training may take place in various facilities.

Catering Sales Coordinator - Georgetown Catering

Company: Aramark

Location: Washington, DC

Posted Oct 04, 2024

The Catering Sales Coordinator at Aramark is responsible for managing catering events, including booking, documentation, and client communication. The role involves data entry, meeting coordination, and ensuring food safety and quality. Aramark offers competitive compensation, benefits, and opportunities for professional growth. The ideal candidate should have previous customer service and catering experience, strong digital literacy, and excellent communication skills.

Policy & Advocacy Vice President, Morgan Health

Company: JPMorgan Chase

Location: Washington, DC

Posted Oct 04, 2024

Morgan Health, a business unit at JPMorgan Chase, seeks a Policy & Advocacy Vice President to improve health care in the US. The role involves identifying policy priorities, drafting submissions, representing the company, and collaborating on innovation and investment initiatives. The ideal candidate has extensive experience in health policy, strong communication skills, and a deep understanding of the commercial health care market.

Residential Chief Engineer

Company: Bozzuto

Location: Washington, DC

Posted Oct 04, 2024

Bozzuto is a company that values community, inclusivity, and professional growth. The Chief Engineer role involves overseeing property operations, managing staff, and ensuring high-quality services. The company offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement. Bozzuto is committed to diversity and equal opportunity.

Warehouse Manager - Amtrak - D.C.

Company: Aramark

Location: Washington, DC

Posted Oct 04, 2024

The Warehouse Manager position at Aramark involves managing daily operations of the commissary, leading Warehouse Supervisors, Leads, Drivers, and Workers, and interfacing with Amtrak personnel. The role requires implementing strategies to meet company and client objectives, managing staff, and ensuring operational excellence. The compensation ranges from $60,000 to $67,000, with additional benefits including medical, dental, vision, retirement savings plans, and paid days off. The ideal candidate should have 3-5 years of relevant experience, a Bachelor's degree, a valid driver's license, and DOT certification. Familiarity with inventory control procedures and handling perishable products is also required.

Senior Named Account Executive - (Washington DC, Maryland, Virginia)

Company: Cloudflare

Location: Washington, DC

Posted Oct 04, 2024

Cloudflare is a leading company in the Internet infrastructure sector, providing security and performance solutions to a wide range of clients, from individual bloggers to Fortune 500 companies. They are committed to building a better Internet, protecting and accelerating any Internet application online. Cloudflare is seeking highly motivated Named Account Executives to manage a focused set of accounts with significant annual revenues. The role involves consultative sales, customer service, and strategic partnerships with clients. Cloudflare values diversity, inclusiveness, and teamwork, offering a premium business experience to its customers. The company is also known for its social responsibility initiatives, such as Project Galileo and the Athenian Project.

Implementation Consultant - US West

Company: Thomson Reuters

Location: Washington, DC

Posted Oct 04, 2024

Thomson Reuters is seeking a self-motivated individual with indirect tax experience to join their Professional Services team as a Consultant. The role involves managing projects related to the implementation and project management of Thomson Reuters ONESOURCE Indirect Tax Determination technology solutions. The Senior Consultant will lead projects, mentor implementation consultants, and collaborate with various teams. They will drive process improvement, manage project scope, and recommend optimal system configurations. The ideal candidate should have technical and functional expertise in ONESOURCE Indirect Tax Determination, deep experience in Indirect Tax Law, and understanding of end-to-end financial processes. They should possess excellent communication skills, process analysis abilities, and a methodical approach to work. Thomson Reuters offers a comprehensive benefits package, including flexible work arrangements, mental health days, and opportunities for professional growth.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Oct 04, 2024

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and a chance to make a significant impact in healthcare. The role involves working closely with a licensed pharmacist, ensuring patient safety, and delivering exceptional care. The intern will be responsible for managing patient care programs, leading with empathy, and collaborating with the team to improve healthcare. The ideal candidate should possess strong communication skills, be enrolled in an ACPE accredited college of pharmacy, and have relevant work experience.

Cloud SIEM Engineer

Company: Bank of America

Location: Washington, DC

Posted Oct 04, 2024

Bank of America is seeking a Cloud SIEM Engineer with 3+ years of experience in SIEM and security operations, and proficiency in Python, Java, or C++. The role involves leading a team, driving Detection Engineering efforts, architecting SIEM and SOAR solutions, developing custom applications, managing security incidents, optimizing system performance, ensuring compliance, and staying updated on cybersecurity trends. The position offers a competitive salary range of $98,400.00 - $160,800.00 per year and is eligible for discretionary incentives and benefits.

Sr. Department Manager (Orthopedics, Sports Med, ENT, Podiatry) - Tacoma / Olympia WA,

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Oct 04, 2024

This job posting is for a Senior Department Manager position overseeing Orthopedics, Sports Medicine, Podiatry, and ENT across two sites in Tacoma and Olympia. The role involves supervising daily operations, ensuring high-quality care, implementing patient care standards, and managing budgets. The ideal candidate should have a minimum of three years of management experience, a Bachelor's degree in healthcare or a related field, and strong interpersonal skills. Preferred qualifications include healthcare management experience, a license in CO/WA, and a Master's degree.

Mechanical Field Engineer

Company: Amentum

Location: Washington DC

Posted Oct 04, 2024

The job description is for an engineering expert who will provide support for transportation and logistics-related efforts. The role involves performing design development, analysis, and review tasks, as well as generating design specifications, developing technical documentation, and conducting site visits.

Strategic Account Executive, West Coast

Company: SingleStore

Location: Washington DC

Posted Oct 04, 2024

SingleStore is seeking a sales professional to join their Strategic Sales Team. The role involves closing new business and expanding existing business with large enterprise customers in the West region. The company offers a competitive salary, benefits, and a fast-paced collaborative environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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