Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

IG Associate Counsel

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

The CIA Office of Inspector General is seeking an experienced attorney to serve as Associate Counsel to the Audit Inspections and Investigations Staffs of OIG and as an advisor to OIG leadership.

Emergency Medicine Physician in Tacoma, WA

Company: TeamHealth

Location: 1717 S J StTacoma, Washington 98405

Posted Sep 30, 2024

TeamHealth is offering a full-time emergency medicine physician position at St. Joseph Medical Center in Tacoma, Washington. The position involves caring for 47,000 patients annually in a level II, 30-bed emergency department. The company, founded by doctors, offers competitive compensation, professional liability insurance, and a comprehensive benefits package. The role promotes skill development and fosters a collaborative environment. St. Joseph Medical Center provides a range of services including a Family Birth Center, a Level II Trauma Center, and onsite Cancer, Heart, Stroke Care, and Neuroscience services.

Applications Developer

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Applications Developers analyze develop and deploy informationsoftware systems to enhance CIAs capabilities to collect produce and disseminate intelligence.

Visual Media Designer

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Visual Media Designers conceptualize design and produce visual solutions for various media.

Firefighter

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Firefighters protect CIA personnel facilities and information by providing fire suppression prevention emergency rescue and provision of emergency medical assistance.

Quantum Computing Scientist

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Quantum Scientists are part of an elite team driving research and development of the industry's most advanced quantum computing hardware and software.

Tax Attorney

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Tax Attorneys provide legal advice to the Agency on the full range of tax matters.

Multi-Discipline Security Officer

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

MultiDiscipline Security Officers collect and analyze information about risks to CIA people, facilities, information, and operations, and provide guidance to protect intelligence programs and methods.

Washington D.C. Based Physician - Maine Travel Team

Company: TeamHealth

Location: 50 Union StWashington, Washington, D.C. 04605

Posted Sep 30, 2024

TeamHealth is offering a full-time emergency medicine physician position with a 10-day per month work schedule, based in the Washington, D.C., metro area but working in Maine. The role includes 12-hour shifts, paid travel, and a concierge travel support system. The position offers elite guaranteed hourly compensation, professional liability insurance, paid travel and accommodations, blocked time off, CME resources, patient safety organization support, and a LiveWell WorkLife concierge program. The hospital, Northern Light Maine Coast Hospital in Ellsworth, is a 64-bed facility recognized for clinical excellence and patient satisfaction.

Satellite Systems Research and Engineering - NRO

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Researchers will apply their expertise to advance projects that will enable the Directorate of Science and Technology's ability to maintain strategic Space advantage in a rapidly changing world of emerging and disruptive technologies.

Health Technician

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Seattle, Washington Seattle, Washington

Posted Sep 30, 2024

The job posting is for a Health Technician position at the VA Puget Sound Health Care System. The Recruitment Incentive has been cancelled and applicants will be reviewed every other week starting 11202023.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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