Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Field IT Engineer

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Field IT Technicians are responsible for the installation, operation, and maintenance of computer network and telecommunications systems in Agency data centers worldwide.

Open Source Exploitation Officer

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Open Source Exploitation Officers discover and assess publicly available information to develop plans for research and collection.

Technical Project Manager

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Technical Project Managers lead projects that deliver capabilities to accomplish the US intelligence mission by driving technology initiatives and turning needs into operating capabilities.

ENGINEER

Company: Department of the Navy - U.S. Pacific Fleet

Location: Bremerton, Washington Bremerton, Washington

Posted Sep 30, 2024

This flyer notifies interested applicants of anticipated vacancies and provides instructions on how to apply. It also notes that notice of result letters will not be sent to applicants who respond to the flyer.

Telecommunications Services Officer

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Telecommunications Services Officers act as the onsite point of accountability for Information Technology in CIA communications centers overseas. They provide technical support and maintenance for IT systems.

Moses Lake Walk-in Clinic Emergency Medicine Physician

Company: Inspire Healthcare

Location: Moses Lake, Washington

Posted Sep 30, 2024

Inspire Healthcare is seeking a BC/BE Emergency Medicine Physician for a fast-paced walk-in clinic in Moses Lake, Washington. The position offers flexible shifts, on-site lab, X-ray, CT scan, and MRI services, and a supportive multi-specialty clinic. The compensation package includes a 1-year physician partnership track, internal student loan repayment, signing bonus, PTO, 401k matching, life insurance, long-term disability, relocation expenses, CME allowance, healthcare stipend, and student loan counseling. Moses Lake has a dry climate with warm summers and cold winters.

Utility Engineer

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Utility Engineers oversee industrial utility systems and infrastructure deployed at Agency data centers worldwide. Learn more about this agency.

IT Engineer

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

IT Engineers design and deploy a secure global communications infrastructure for CIA officers and partners.

Anesthesia Technician

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Sep 30, 2024

The Anesthesia Technician plays a crucial role in delivering quality care to patients undergoing outpatient surgery and/or Anesthesia Interventional procedures. They maintain a clean, organized, and well-stocked workroom, ensuring an adequate inventory of supplies and clean, functional anesthesia equipment. The technician assists with patient care during procedures, demonstrating excellent communication skills and providing care in a safe, comfortable, private environment. They also coordinate repairs/maintenance with BioMedical Support, deliver supplies and medications to ORs, and troubleshoot problems with anesthesia equipment. The role requires responsibility, accountability, and continuous growth, with a focus on safety and patient privacy.

Attorney Advisor (Trade Remedies)

Company: Other Agencies and Independent Organizations - U.S. International Trade Commission

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The position is located in the US International Trade Commission Office of the General Counsel. The incumbent serves as an Attorney Advisor for proceedings such as antidumping and countervailing duty investigations.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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