Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Bindery Machine Operator (Production Technician)

Company: Legislative Branch - Government Publishing Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

GPO employees possess a diverse array of talent in many administrative fields and trades. The agency provides innovative services for printing, publishing, storage, and distribution of digital content. It offers a challenging yet rewarding career opportunity for energetic and inventive individuals.

SECURITY GUARD

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Sep 30, 2024

This is a public notice flyer to notify applicants of anticipated vacancies. Interested applicants must follow the directions in the How to Apply section to be considered.

Labor Economist

Company: Legislative Branch - Congressional Budget Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The CBOs Labor Income Security and LongTerm Analysis Division is seeking labor economists to conduct research and analysis on topics of interest to the Congress.

Partner with Cardiology Group in Washington

Company: Curare Physician Recruiting

Location: Yakima, Washington 98901

Posted Sep 30, 2024

A provider-owned multi-specialty group in central Washington is seeking an interventional cardiologist. The position offers a competitive salary of $600-650K annually, with signing and relocation bonuses, CME time and money, and a 401K. The group utilizes a 157-bed, full-service hospital with a comprehensive cardiovascular service line, including cardiac surgery. They prefer a candidate with structural training or experience. The Curare Group, a physician recruitment specialist with 25 years of experience, is facilitating the hiring process, offering support from CV writing to contract negotiation.

Cartographer

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Cartographers research and produce maps for senior policymakers, including the President.

POLICE OFFICER

Company: Department of the Navy - Commander, Navy Installations

Location: Hadlock, Washington Hadlock, Washington

Posted Sep 30, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies. Interested applicants must follow the directions in the How to Apply section of this flyer to be considered.

Interventional Cardiologist Physician, Wenatchee- Washington

Company: Inspire Healthcare

Location: Wenatchee, Washington

Posted Sep 30, 2024

Inspire Healthcare is seeking an interventional cardiologist for a partnership opportunity in Wenatchee, Washington. The ideal candidate should have a strong clinical base and training in structural cardiology is a plus. The role involves providing inpatient and outpatient care to patients as part of a multi-specialty services team. The salary range is between $603,583.78 and $625,523.00, with a competitive benefits package. Inspire Healthcare emphasizes personal relationships, offering 24/7 support and a focus on customer service.

Macroeconomist

Company: Legislative Branch - Congressional Budget Office

Location: Washington, District of Columbia Washington, District of Columbia

Posted Sep 30, 2024

The Congressional Budget Office is seeking a macroeconomist with a broad range of interests including fiscal policy and public finance. The division assesses the macroeconomic effects of federal fiscal policy over the short and long runs and prepares a semiannual economic forecast.

Dermatology Opening in Moses Lake, WA

Company: Archway Physician Recruitment

Location: Moses Lake, Washington

Posted Sep 30, 2024

A dermatology position is available in Moses Lake, WA, a friendly community with abundant outdoor recreation. The clinic offers a competitive salary, comprehensive benefits, and a supportive team. The position involves working with 9 general dermatologists, 1 Mohs surgeon, and 2 APPs. The clinic uses EPIC EMR and sees an average of 30 patients per day. The organization is committed to physician satisfaction and reducing burnout.

Cyber Threat Analyst

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

Cyber Threat Analysts conduct analysis and targeting to identify and counter foreign cyber threats against US information systems and cyberrelated interests.

Dermatology Physician, Moses Lake

Company: Inspire Healthcare

Location: Wenatchee, Washington

Posted Sep 30, 2024

The job posting is for a Dermatology position in Wenatchee, Washington. The role offers a competitive salary with a guarantee based on MGMA/AMGA median, moving to RVU production in the second year. Benefits include a signing bonus, relocation expenses, generous healthcare coverage, life and disability insurance, a matching 401k, up to 11 weeks of paid time off, a CME allowance, student loan counseling, an employee assistance program, and participation in a health equity, diversity, and inclusion program. The position involves working in a multi-specialty clinic with an average of 30 patients per day, using EPIC electronic medical records, and maintaining clinic hours from 8 a.m. to 5 p.m. The location offers a high quality of life with lake living in Moses Lake, Washington.

Science Technology & Weapons Analyst

Company: Other Agencies and Independent Organizations - Central Intelligence Agency

Location: Washington DC

Posted Sep 30, 2024

The text describes the role of Science Technology and Weapons Analysts, analyzing foreign weapons development and proliferation, cyber warfare, emerging technologies, and foreign intentions and capabilities.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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