Customer Service Jobs in worldwide
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Associate Actuary
Company: Steadily
Location: Worldwide
Posted Feb 29, 2024
<p>Steadily is an insurance technology company that specializes in rental property insurance for landlords Were three years old just over 100 people manage $6B in risk and are intent on becoming the worlds best and largest insurer of rental properties<p> <p>We exist to deliver fast affordable insurance and to pay claims quickly and fairly To do that we hire the best engineers actuaries sales and service people in the country to build the experience that wed want if we were the client<p> <p>Steadily is hiring an <strong>Associate<strong> <strong>Actuary <strong>who is the very best at what they do Youll be surrounded by team members who are also the very best at what they do which will just make you even better<p> <p><strong>What Youll Do<strong><p> <ul style=> <li style=>Youll have ultimate responsibility for the growth and profitability of our DP products nationwide <li> <li style=>Enhance pricing of existing products<li> <li style=>Expand our product into new geographies<li> <li style=>Analyze the drivers of profitability including loss ratios actuarial indications frequencyseverity trends retention and other data for all products books and channels<li> <li style=>Manage rate filings across multiple states to ensure we are priced to achieve the required return across all products and segments<li> <li style=>Develop and implement robust datadriven action plans to continually improve performance<li> <li style=>Driving innovation by finding new and different way to price better than the traditional solutions<li> <ul> <p><strong>Your Background<strong><p> <ul style=> <li style=><strong>Experienced<strong> Youve been a high achiever in insurance for three years or more You have experience managing property products <strong>preferably personal lines HO or DP<strong> You understand the current US property market<li> <li style=><strong>Education <strong>You have passed a minimum of 3 actuarial exams<li> <li style=><strong>Builder<strong> You have a builders mindset and can take projects and products from inception to launch and beyond You have a bias towards action <li> <li style=><strong>Digital<strong> Your tech savvy is exceptional You have strong product sense and are a master of learning and implementing new software and processes Your technical and analytical skills are top notch <li> <li style=><strong>Hungry<strong> You want to make the leap into an earlierstage tech company to rapidly accelerate your growth You want to roll up your sleeves and hustle you are not looking for a traditional 95 job <li> <ul> <p><strong>Compensation and Benefits<strong><p> <ul style=> <li style=>Compensation $100k $140k + equity in the company <ul style=> <li style=>We believe in paying topofmarket to attract the best person for each role However the compensation package is usually the second reason people choose to join a startup The primary reason is they want to experience the growth that comes from pouring your heart and soul into building something that people love Thats what we do<li> <ul> <li> <li style=>Health Insurance <li> <li style=>401K<li> <li style=>Free snacks amp regular team lunches<li> <ul> <p><strong>Locations<strong><p> <ul style=> <li style=>Remote <li> <ul> <p><strong>Why Join Us<strong><p> <ul style=> <li style=>Youll be in good company Our founders have three successful startups under their belt and have recruited a stellar team to match<li> <li style=>We pay top of market see comp<li> <li style=>Were earlier stage so youll get to wear a lot of hats and shape product decisions<li> <li style=>We have a good time Culture matters a ton to us<li> <li style=>Were growing fast and are exceptionally wellfunded<li> <li style=>Steadily boasts a very unique culture that our teammates love We call it like we see it and were nothing if not candid Check out our culture deck<a href=22httpswwwsteadilycomculture22 rel=nofollow> here<a> to learn what were all about<li> <li style=>Steadily was awarded Comparablys Best Company Leadership 2023 Best CEOs for Women 2023 and Best Company for Women 2022<li> <ul> <p><strong>Were excited to meet you<strong><p> <p><a href=22httpwwwsteadilycompressroom22 rel=nofollow><strong>Press Room<strong><a><strong> <strong><em><span style=fontweight>News <span><em><strong>|<strong><a href=22httpswwwtrustpilotcomreviewsteadilycom22 rel=nofollow><strong> <strong><strong>TrustPilot<strong><a><strong> <strong><em><span style=fontweight>Clients<span><em><strong> |<strong><a href=22httpswwwcomparablycomcompaniessteadily22 rel=nofollow><strong> <strong><strong>Comparably<strong><a><em><span style=fontweight> Employees<span><em><p> <p><em><span style=fontweight><a href=22httpstwittercomsteadilyinsurelang=en22 rel=nofollow target=blank><img height=16 src=22httpsuploadssslwebflowcom61fafbc7edc1722dc7a9fc74623a229ec3b5c52f7bd02e9ftwittericonpng22 width=16><a> <a href=22httpswwwfacebookcomsteadilyinsurance22 rel=nofollow target=blank><img height=16 src=22httpsuploadssslwebflowcom61fafbc7edc1722dc7a9fc74623a229ec3b5c56a13d02e9efacebookiconpng22 width=16><a> <a href=22httpswwwlinkedincomcompanysteadily22 rel=nofollow target=blank><img height=16 src=22httpsuploadssslwebflowcom61fafbc7edc1722dc7a9fc74623a229d99798b59e516923blinkediniconpng22 width=16><a> <a href=22httpswwwinstagramcomsteadilyinsure22 rel=nofollow target=blank><img height=16 src=22httpsuploadssslwebflowcom61fafbc7edc1722dc7a9fc74623a229e61f58952588fae07instagramiconpng22 width=16><a><span><em><p><img src=httpsremotivecomjobtrack1899056blankgifsource=publicapi alt=>
Literature Customer Service Representative
Company: ProjectGrowth
Location: Worldwide
Posted Feb 02, 2024
<p style=minheight 15em>Join our clients team with a role thats at the heart of combining AI technology with creative writing As a <strong>Literature Customer Service Representative<strong> in a company revolutionizing fiction writing youll engage with a diverse community of writers providing support and solutions that enhance their storytelling journey<p> <p style=minheight 15em>This position calls for a unique blend of problemsolving skills customer engagement and a passion for narrative arts making every day a new chapter in advancing the world of digital storytelling<p> <p style=minheight 15em> <p> <p style=minheight 15em><strong>Location FullyRemote Work from Home 9 AM 5 PM Central Time<strong><p> <p style=minheight 15em> <p> <p style=minheight 15em><strong><u>Key Responsibilities<u><strong><p> <ul style=> <li style=> <p style=minheight 15em><strong>Customer Support<strong> Resolve customer problems via email and chat with high EQ and a playful tone 200400 inbound chats + emails daily<p> <li> <li style=> <p style=minheight 15em><strong>Issue Management <strong>Triage issues identify patterns and escalate urgent matters<p> <li> <li style=> <p style=minheight 15em><strong>Problem Solving<strong> Investigate and verify root causes and design effective solutions<p> <li> <li style=> <p style=minheight 15em><strong>Billing and Subscription Management <strong>Handle billing queries trial and subscription management<p> <li> <li style=> <p style=minheight 15em><strong>Product Education <strong>Provide guidance on using various product features to solve writing challenges<p> <li> <li style=> <p style=minheight 15em><strong>Technical Support <strong>Troubleshoot technical issues and suggest workarounds<p> <li> <li style=> <p style=minheight 15em><strong>Visual Aid Creation <strong>Develop videos screenshots and images to demonstrate solutions to customers<p> <li> <li style=> <p style=minheight 15em><strong>Membership Service Assistance<strong> Support with scheduling cancellations upgrades and downgrades of membership services<p> <li> <li style=> <p style=minheight 15em><strong>Community Management <strong>Actively participate in and manage the community on platforms like Discord<p> <li> <li style=> <p style=minheight 15em><strong>Issue Documentation <strong>File detailed tickets for escalated issues to ensure effective communication with the team<p> <li> <li style=> <p style=minheight 15em><strong>Fictional Universe Understanding<strong> Comprehensive understanding of elements that constitute a compelling fictional universe and its impact on audience engagement<p> <li> <li style=> <p style=minheight 15em><strong>Adaptable Writing Styles<strong> Proficiency in adopting different writing styles and tones to suit varied customer queries and communications<p> <li> <ul> <p style=minheight 15em> <p> <p style=minheight 15em><strong><u>What Success Looks Like<u><strong><p> <ul style=> <li style=> <p style=minheight 15em><strong>Effective Problem Resolution <strong>Apply creative thinking to solve challenges translating storytelling skills into innovative problemsolving approaches<p> <li> <li style=> <p style=minheight 15em><strong>Proactive Issue Management <strong>Identifying and addressing patterns in customer queries<p> <li> <li style=> <p style=minheight 15em><strong>Engaging Customer Support <strong>Maintaining a friendly informative and engaging customer interaction<p> <li> <ul> <p style=minheight 15em> <p> <p style=minheight 15em><strong><u>Qualifications<u><strong><p> <ul style=> <li style=> <p style=minheight 15em>Strong English skills and at least one year of email customer support experience ideally in a B2C software product environment<p> <li> <li style=> <p style=minheight 15em>Fictionwriting experience is required<p> <li> <li style=> <p style=minheight 15em>Proficiency in various technical tools such as <strong>Frontcom Notion Linearapp Stripe Loom Luma Customerio Slack Google Docs and Google Sheets<strong><p> <li> <li style=> <p style=minheight 15em>Demonstrated a history of continuous personal improvement particularly in customer support or related roles<p> <li> <li style=> <p style=minheight 15em><strong>Demonstrated proficiency in fiction writing with a solid portfolio showcasing creative storytelling skills<strong><p> <li> <li style=> <p style=minheight 15em>Fast learning ability high attention to detail and high emotional intelligence EQ<p> <li> <li style=> <p style=minheight 15em>A sense of humor playfulness and the ability to put people at ease<p> <li> <li style=> <p style=minheight 15em>Techsavviness ambition curiosity and comfort with rapid pace and change<p> <li> <ul> <p style=minheight 15em> <p> <p style=minheight 15em><strong><u>Application Process<u><strong><u> <u><p> <p style=minheight 15em>To be considered for this role these steps need to be followed<p> <ul style=> <li style=> <p style=minheight 15em>Fill in the application form<p> <li> <li style=> <p style=minheight 15em>Record a video showcasing your skill sets<p> <li> <ul> <p style=minheight 15em> <p> <p style=minheight 15em>If you are enthusiastic about fostering a community where technology meets creativity and if your skills align with the dynamic world of AIpowered writing this is the perfect role for you Be a part of a team thats writing the future one story at a time<p> <p style=minheight 15em> <p> <img src=httpsremotivecomjobtrack1894957blankgifsource=publicapi alt=>
Lead Writer
Company: Theroom
Location: Worldwide
Posted Feb 28, 2024
Sand Technologies is a global company with a mission to create work opportunities for Africa's youth and solve the world's technology talent shortage. With 170+ staff members from 30+ countries, they plan to expand and employ over 100K employees worldwide. Their ecosystem includes ALX for training tech talent, The Room for connecting top tech talent with opportunities, and Sand Technologies for supporting enterprises in developing world-class technology products. The marketing team is global, strategic, and obsessed with excellence, aiming to inspire prospects to do business with Sand Technologies. The Managing Editor (OR Lead Writer) role involves writing and editing marketing content, interviewing stakeholders, and creating engaging, jargon-free content to communicate business and marketing priorities.
Implementation and Success Lead
Company: Better Health
Location: Worldwide
Posted Feb 24, 2024
<p>Better Health is seeking a highly motivated and experienced Implementation and Success Lead to join our team and play a pivotal role in the successful deployment of our comprehensive medical supplies and peer support solutions <p> <p>As our Implementation and Success Lead you will be responsible for overseeing the endtoend implementation process ensuring seamless integration of our solutions with payers This is a new position due to company growth and you will have the opportunity to help develop and craft your future with the company Initially your primary focus will be on managing project timelines coordinating with crossfunctional teams and ensuring that implementations are executed with precision to meet the unique needs of our clients in the healthcare industry You will bring your experience in project management customer implementations and client success to deliver amazing experiences for our new healthcare payer channel and help to manage these relationships<p> <p>The pay range for this role is between $70000 and $95000 depending on candidate experience and qualifications<p> <p>You will be joining an exciting fastgrowing healthcare startup and will have a voice and opportunity to bring about meaningful change in the chronic condition management space <br><br><p> <p><strong>Responsibilities<strong><p> <ul style=> <li style=>Project Planning and Coordination <ul style=> <li style=>Develop comprehensive project plans outlining tasks timelines and resource requirements and lead projects<li> <li style=>Collaborate with internal teams including development quality assurance and support to ensure alignment on project goals and milestones<li> <li style=>Create and maintain comprehensive documentation including project plans technical specifications and client communication records<li> <li style=>Work closely with clients to gather and analyze their business requirements for successful system integration<li> <li style=>Translate client needs into detailed specifications for the development team<li> <li style=>Oversee the testing phase to ensure that implemented solutions meet quality standards and client expectations<li> <ul> <li> <li style=>Client Communication and Relationship Management <ul style=> <li style=>Serve as the primary point of contact for payer clients during the implementation phase working closely with sales ops product and marketing<li> <li style=>Conduct regular client status meetings and provide timely updates on project progress and ongoing relationship management<li> <li style=>Foster positive relationships with clients to understand their unique requirements and address concerns effectively<li> <li style=>Prepare internal and external reports on project performance and progress<li> <li style=>Accountability to drive retention and customer success<br><br><li> <ul> <li> <ul> <p><strong>Qualifications<strong><p> <ul style=> <li style=>Proven experience as an ImplementationProject Lead or similar role preferably in healthcare<li> <li style=>Strong project management skills with the ability to manage multiple projects simultaneously<li> <li style=>Bachelors degree in a relevant field eg Business Healthcare Management<li> <li style=>Excellent communication and interpersonal skills<li> <li style=>Excellent customer service skills<li> <li style=>Excellent attention to detail and organizational skills <li> <li style=>Understanding of health insurance industry<li> <li style=>Strong Technical proficiency <li> <li style=>Problemsolving mindset and the ability to adapt to evolving project requirements<li> <ul> <img src=httpsremotivecomjobtrack1898334blankgifsource=publicapi alt=>
Senior IT Engineer
Company: Agoric
Location: Worldwide
Posted Feb 03, 2024
<div class=contentintro><p><span style=fontweight400>Agoric is an opensource software development company bringing better security and composability to the decentralized financial infrastructure of today Agoric is built on a JavaScript library of reusable composable components coded by experienced community members Our secure JavaScript smart contract platform allows developers to rapidly build secure applications on top of an evergrowing collection of reusable governance lending and trading components <span><p><div><p><strong>Your Mission<strong><p> <p>As a Senior IT Engineer your mission is to uphold the technological backbone of our remote first organization ensuring that our hardware and software landscape is not only seamless but also secure and scalable Operating as the sole IT expert you will navigate the delicate balance between handson technical support and strategic planning Your role involves actively contributing to our overall IT strategy collaborating closely with crossfunctional teams and optimizing the utilization of key SaaS services <p> <h3> <h3> <h3><strong>What You Will Do<strong><h3> <ul> <li>Provide technical support to endusers troubleshooting hardware and software issues<li> <li>Manage SSO idP user accounts permissions and access controls<li> <li>Assist in developing and managing the IT budget working closely with the finance team to streamline payments<li> <li>Work closely with Agoric leadership to contribute to the ongoing development and execution of the overall IT strategy<li> <li>Create and maintain comprehensive documentation for IT systems and processes <li> <li>Ensure documentation is uptodate and accessible to relevant team members <li> <li>Work closely with crossfunctional teams to understand their specific technology needs<li> <li>Evaluate select and manage relationships with IT vendors and service providers<li> <li>Config maintain SaaS services<li> <li>Establish measure and define IT goals and maintain an IT roadmap<li> <li>Manage development projects to integrate new technologies into existing systems<li> <li>Participate in defining and implementing security policies to protect company information and resources<li> <li>Support employee onoffboarding <li> <li>Other IT responsibilities that may be required<li> <ul> <p> <p> <h3><strong>What we look for in you<strong><h3> <ul> <li>Bachelors degree in Information Technology Computer Science Information Systems or a related field<li> <li>57 years of experience working in IT operations ideally in a fully remote organization <li> <li>Experience as the only IT person in an organization You will report to our Director of HR and collaborate closely with our VP of Engineering <li> <li>Experience leading and managing IT projects<li> <li>Excellent working knowledge of computer systems security network and systems administration databases and data storage systems and phone systems<li> <li>Strong critical thinking and decisionmaking skills<li> <li>Excellent project management skills and strong ability to prioritize<li> <li>Firm grasp on IT infrastructure and operations best practices<li> <li> <strong>Technologies we need you to know<strong> Mac Google Workspace GitHub Zoom Slack 1Password SSO idP experience OktaOneLoginCloudflareetc<li> <li> <strong>Technologies we’d like you to know<strong> HappyFox Notion Google Cloud<li> <ul><div class=contentconclusion> <p><span style=fontweight400>Agoric is committed to diversity in its workforce and is proud to be an equal opportunity employer Agoric does not make hiring or employment decisions on the basis of race color religion creed gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other basis protected by applicable local state or federal law<span><p> <p><span style=fontweight400><a href=httpsagoriccomprivacypolicy target=blank rel=noopener noreferrer nofollow><strong>Agoric Privacy Policy<strong><a><span><p> <div><p><figure><iframe style=width500pxheight281px src=youtubecomembed frameborder=0 allowfullscreen=><iframe><figure><p><br><br>Please mention the word UNBOUND and tag RNTIuMTYwLjExMS41Ng== when applying to show you read the job post completely RNTIuMTYwLjExMS41Ng== This is a beta feature to avoid spam applicants Companies can search these words to find applicants that read this and see theyre human
Senior Sales Manager (Financial Product)
Company: Realiste Technology LTD
Location: Worldwide
Posted Feb 16, 2024
Realiste AI, a global leader in real estate investment, seeks an experienced Senior Sales Manager. The company's AI platform offers extensive market insights and facilitates seamless investments in real estate. The business model focuses on organic user engagement, with clients gaining free access to the platform post-registration. The company values client interests, prioritizing their success over its own. The role requires proven sales experience, familiarity with investment terminology, and strong communication skills. Realiste promotes innovation, data-driven solutions, and customer satisfaction, offering efficient training and remote collaboration opportunities.
Campaign Management / Sales for Germany, France or Spain
Company: AutoSuggest
Location: Worldwide
Posted Feb 16, 2024
AutoSuggest is seeking a Campaign Management Specialist for a part-time role, supporting existing teams in Germany, France, or Spain. The role involves interacting with marketing managers, understanding use-cases, and selling a complex product to convert leads into long-term customers. The company offers a base salary of 1,760 USD (22$/h guaranteed minimum) plus bonus, and requires the ability to submit invoices. The ideal candidate should have 1+ years of B2B Sales experience, be a native speaker in the target market, and possess strong communication skills. The company provides a stable compensation, a popular product, and a supportive team environment.
IT Engineer - DevOps
Company: Samsara
Location: Worldwide
Posted Feb 12, 2024
<div class=contentintro> <p><strong>Who we are<strong><p> <p>Samsara NYSE IOT is the pioneer of the Connected Operations™ Cloud which is a platform that enables organizations that depend on physical operations to harness Internet of Things IoT data to develop actionable insights and improve their operations At Samsara we are helping improve the safety efficiency and sustainability of the physical operations that power our global economy Representing more than 40 of global GDP these industries are the infrastructure of our planet including agriculture construction field services transportation and manufacturing and we are excited to help digitally transform their operations at scale<p> <p>Working at Samsara means youll help define the future of physical operations and be on a team thats shaping an exciting array of product solutions including VideoBased Safety Vehicle Telematics Apps and Driver Workflows Equipment Monitoring and Site Visibility As part of a recently public company youll have the autonomy and support to make an impact as we build for the long term <p> <p><strong>Recent awards weve won include<strong><p> <p>Glassdoors Best Places to Work 2024<p> <p>Best Places to Work by Built In 2024<p> <p>Great Place To Work Certified™ 2023<p> <p>Fast Companys Best Workplaces for Innovators 2023<p> <p>Financial Times The Americas Fastest Growing Companies 2023<p> <p>We see a profound opportunity for data to improve the safety efficiency and sustainability of operations and hope you consider joining us on this exciting journey <p> <div> <p><strong>About the role<strong><p> <p>In Samsaras Business Technology Core IT team we work to deliver awesome systems support and experiences that enable our teams to be as impactful as possible As a member of the team youll be in charge of owning the technology and processes that enable our people to do their best work We are responsible for identifying designing implementing and supporting the applications to create a streamlined experience for Samsarians As a DevOps IT Engineer on the team you will provide guidance and expertise in code build and release automation CICD pipelines overall DevOps methodologies and cloud infrastructure design You will be driving strategic amp missioncritical initiatives technology assessment architecture decisions and building custom solutions by partnering with various technology teams and leaders<p> <p>This role will be eligible for remote work<p> <p> <p> <p><strong>You should apply if<strong><p> <p> <p> <ul style=> <li style=><strong>You want to impact the industries that run our world<strong> Your efforts will result in realworld impacthelping to keep the lights on get food into grocery stores reduce emissions and most importantly ensure workers return home safely<li> <li style=><strong>You are the architect of your own career<strong> If you put in the work this role wont be your last at Samsara We set up our employees for success and have built a culture that encourages rapid career development countless opportunities to experiment and master your craft in a hyper growth environment<li> <li style=><strong>Youre energized by our opportunity<strong> The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative ambitious ideas for our customers<li> <li style=><strong>You want to be with the best<strong> At Samsara we win together celebrate together and support each other You will be surrounded by a highcaliber team that will encourage you to do your best <li> <ul> <p> <p> <p><a href=22httpswwwsamsaracomblogwhatwevalueatsamsara22 rel=nofollow><em>Click here<em><a><em> to learn about what we value at Samsara <em><p> <div class=h4><strong>In this role you will<strong><div> <ul style=> <li style=>Evaluate innovate develop implement and support any variety of internal SaaS Engineering automation systems geared to produce efficiency at scale<li> <li style=>Develop and deploy new architecture patterns for services that maximize availability security scalability and livability for the supporting team<li> <li style=>Serve as the domain expert on implementation management and support of Business technology products and IT applications<li> <li style=>Write code for various management tools test automation and deployment utilities<li> <li style=>Integrate and implement best practices and DevOps methodologies in every step of the IT engineering process<li> <li style=>Design develop support and manage integrations to internal and external systems as required<li> <li style=>Deliver high quality software using development methodologies<li> <li style=>Conduct research and make recommendations on improvements to systems tools and processes<li> <li style=>Manage technical requirements gathering technical gap analysis and contribute to backlog grooming<li> <li style=>Champion role model and embed Samsaras cultural principles Focus on Customer Success Build for the Long Term Adopt a Growth Mindset Be Inclusive Win as a Team as we scale globally and across new offices<li> <ul> <p><strong>Minimum requirements for the role<strong><p> <ul style=> <li style=>A Bachelors degree in Computer Science Information Technology engineering or related field<li> <li style=>5+ years of experience in a DevOps Engineer or similar role experience in software development and infrastructure<li> <li style=>Must have experience working as a part of a corporate IT Team<li> <li style=>Experience working with APIs in Javascript Nodejs Python or Go<li> <li style=>Progressively related experience in design development and implementation of highly scalable highvolume software systems applications and major SaaS solutions<li> <li style=>Experience with containerization tools including Docker <li> <li style=>Experience with source code versioning Git or GitHub<li> <ul> <p><strong>An ideal candidate also has one or more<strong><p> <ul style=> <li style=>Proficient in creating and developing Infrastructure as Code IaC scripts utilizing industry standard tools like Terraform andor CloudFormation and building CICD processes and pipelines to enable 1click and selfmanaged deployments<li> <li style=>Experience creating and maintaining AWS cloud resources and services Relevant services include Lambda EC2 S3 CloudWatch CloudFormation ECS RDS and API Gateway<li> <li style=>Exposure to scale in a SaaSfirst IT environment Google Workspace Okta Slack Zoom Github Zendesk etc<li> <li style=>Developed and managed applications in a team environment<li> <li style=>Experience with Atlassian suite Jira Confluence OpsGenie StatusPage<li> <li style=>Experience with Splunk<li> <li style=>Expertise with Google Workspace and Google Cloud Platform<li> <li style=>Must be detail oriented selforganized be committed to quality and capable of tracking multiple work streams simultaneously<li> <li style=>Ability to work in a fastchanging dynamic and agile environment including the ability to manage time and maintain an excellent work ethic<li> <li style=>Strong verbal and written communications skills are a must as well as the ability to work effectively across internal and external organizations<li> <li style=>Ability to spearhead and drive work without supervision across functions and collaborate with all levels of users and management<li> <ul> <div class=contentpaytransparency> <div class=payinput> <div class=description> <p><strong>Samsaras Compensation Philosophy<strong> Samsaras compensation program is designed to deliver Total Direct Compensation based on role level and geography that is at or above market We do this through our base salary + bonusvariable + restricted stock unit awards RSUs for eligible roles For eligible roles a new hire RSU award may be awarded at the time of hire and additional RSU refresh grants may be awarded annually <p> <p>We pay for performance and top performers in eligible roles may receive abovemarket equity refresh awards which allow employees to achieve higher market positioning<p> <div> <div class=title>The range of annual base salary for fulltime employees for this position is below Please note that base pay offered may vary depending on factors including your city of residence jobrelated knowledge skills and experience<div> <div class=payrange>$78778<span class=divider><span>$132400 USD<div> <div> <div> <div class=contentconclusion> <p>At Samsara we welcome everyone regardless of their background race national origin gender gender identity sexual orientation protected veteran status disability age etc We depend on the unique approaches of our team members to help us solve complex problems We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact<p> <p><strong>Benefits<strong><p> <p>Full time employees receive a competitive total compensation package along with employeeled remote and flexible working health benefits Samsara for Good charity fund and much much more Take a look at our <a class=clink href=22httpswwwsamsaracomcompanycareersbenefits22 rel=nofollow target=blank>Benefits<a> site to learn more<p> <p><strong>Accommodations <strong><p> <p>Samsara is an inclusive work environment and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities Please email <a href=22mailtoaccessibleinterviewingsamsaracom22 rel=nofollow>accessibleinterviewingsamsaracom<a> or <a href=22httpsformasanacomk=dcecpJYeVpOJt1RCCU7Hdgampd=18286603760751422 rel=nofollow><strong>click here<strong><a> if you require any reasonable accommodations throughout the recruiting process<p> <p><strong>Flexible Working <strong><p> <p>At Samsara we have <a href=22httpswwwsamsaracomblogthefutureofworkatsamsara22 rel=nofollow>adopted a flexible way of working<a> enabling teams and individuals to do their best work regardless of where theyre based We value inperson collaboration and know a change of scenery and quiet space to work is welcomed from time to time but also appreciate that the world of work has changed Our offices remain open for those who prefer to collaborate or work inoffice but we also encourage fully remote applicants As most roles are not required to be in the office we are able to hire remotely where Samsara has an established presence If a role is required to be in a certain location and candidates do not have work authorization for that location Samsara will conduct an immigration assessment If the role is not required to be in a specific location Samsara will move forward with the remote location that works best for the business All offers of employment are contingent upon an individuals ability to secure and maintain the legal right to work at the company <p> <p> <p> <p>Please note Samsara does not accept agency resumes and is not responsible for any fees related to unsolicited resumes Please do not forward resumes to Samsara employees<p> <div> <img src=httpsremotivecomjobtrack1894828blankgifsource=publicapi alt=>
Licensing Specialist
Company: Keywords Studios
Location: Worldwide
Posted Feb 28, 2024
<p><strong>Please note this vacancy is open to candidates worldwide ideally based in Europe but is not limited to those regions Feel more than free to apply regardless of location as this is a 100 remote WorkFromHome role<strong><br>Since 1998 weve been on a mission to reshape how players interact with their favorite games growing into a global team of over 12000 professionals spread across 70+ studios in 26 countries<p> <p>We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions from art and audio to testing localization and finally Player Engagement which is one of the fastestgrowing Service Lines at Keywords Studios Player Engagement provides technical support community management and trust amp safety services for a wide range of AAA and Indie studios in the gaming industry<p> <p>Join us in our mission to build engaging player communities and offer outstanding experiences 🎮🔥<p> <p><strong>Role overview <strong><p> <p>As our <strong>Licensing Specialist <strong>youll play an important role in supporting our client the developer of a popular racing game franchise Your main responsibility will be to work with various stakeholders to handle inbound third party IP licensing agreements Alongside that youll also be responsible for managing accounts on a day to day basis ensuring communication and coordination between all parties involved If youre passionate about games and cars this role offers you the best of both worlds<p> <p><strong>What are we looking for<strong><p> <p>Our Licensing Specialist has a knack for the following skills<p> <p><strong>Leadership <strong><p> <p>● Provide support to the Licensing Lead in negotiating and executing inbound thirdparty IP agreements<p> <p>● Assist in managing and prioritizing the workflow of inbound licensing agreements within the team<p> <p>● Examine and process license applications making that all necessary paperwork is included and requirements are satisfied<p> <p>● Verify credentials and conduct background checks to make sure interested parties fulfill all legal and regulatory requirements<p> <p>● Ensure adherence to national state and local laws by creating and implementing policies and processes for licensing<p> <p><strong>Analytics <strong><p> <p>● Track and manage a high volume of inbound licensing agreements to ensure compliance and accuracy in reporting<p> <p>● Analyze licensing agreement performance metrics to identify trends and insights for optimizing future negotiations<p> <p>● Examine grievances and carry out audits to make sure license holders follow the terms and conditions of their licenses<p> <p><strong>Communication <strong><p> <p>● Effectively communicate with content partners to negotiate terms and finalize agreements in a timely manner<p> <p>● Collaborate with internal stakeholders to ensure alignment on contractual terms and reporting requirements<p> <p>● In order to obtain services connected to the licensing process negotiate and oversee contracts with outside providers<p> <p><strong>Business <strong><p> <p>● Support the Licensing Lead in expanding the IP licensing portfolio and identifying new partnership opportunities<p> <p>● Maintain partner relationships with content partners to ensure ongoing collaboration and satisfaction<p> <p><strong>Youd be a great fit for this role if you have <strong><p> <p>● Must have <strong>2+ years of Licensing experience<strong> in video gaming music or similar content including negotiating closing and tracking multiple agreements at a time<p> <p>● Demonstrated knowledge of contractual terms related to inbound thirdparty <strong>intellectual property IP licensing<strong><p> <p>● Experience managing frequently shifting priorities to align with production timelines<p> <p>● Ability to work independently be a decisive thinker and have high attention to detail<p> <p>● Willing to research content until you are satisfied you have a full and complete picture<p> <p>● Experience working on a global brand required management preferred<p> <p>● High level of organization and the ability to navigate various licensing regulations and requirements<p> <p>● High level of communication and negotiation skills<p> <p>● Business acumen and good understanding of Marketing strategies<p> <p>● Fluency in spoken and written English<p> <p> <p> <p><strong>Phases of our recruitment journey <strong><p> <p> You send us your application with your updated resume<p> <p> After reviewing your candidacy and if you meet the requirements well invite you for the first online Interview via MS Teams with one of our Talent Acquisition Specialists Its a perfect chance to exchange questions and get to know each other better There might be a second and sometimes a Third interview with an Operations Manager<p> <p> At the end of our journey hopefully you will receive an offer and become our new Keywordian Our recruitment process is fully online and remote We value each application and review every candidate individually Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy If youre interested in joining our team we highly encourage you to apply That would be it from us now we are waiting for your move<p> <p><strong>What do we offer<strong> Keywords Studios is dedicated to following a wellestablished Equal Opportunities Policy We endeavor to create a workplace which provides equal opportunities for all employees and potential employees<p> <p> <p> <p><strong>BENEFITS<strong><p> <p>As a remote role we offer flexibility and a nice worklife balance<p> <p>Our company culture is fun friendly diverse and inclusive and we welcome people from all over the world<p> <p>We work on exciting projects with global brands We help the worlds greatest game developmentpublisher studios on community and social media management while they work hard to develop stunning game experiences including MMOs AAA blockbusters indie gems and mobile hits<p> <p>Depending on your location as well as each project and its needs the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint<p> <p>We would like to take this opportunity to thank you for considering our company as your next career move We value diversity and inclusivity and we are committed to creating a welcoming and supportive work environment for all our employees We look forward to receiving your application and learning more about your experience and qualifications<p> <p>Good luck and we look forward to meeting you<p> <p><strong>imaginemore<strong><p> <p> <p> <p>Role Information EN<p> <p>Studio Keywords Studios<p> <p>Location Americas<p> <p>Area of Work Player Engagement<p> <p>Service Create Globalize Engage<p> <p>Employment Type Full Time Permanent<p> <p>Working Pattern Remote<p> <p><br><br><p> <div class=h2>About the company<div> <p> <p> <p><strong>COMPANY PROFILE<strong><p> <p>Established in 1998 and floated on the London Stock Exchanges AIM in 2013 KeywordsKWS is the worlds leading provider of technical and creative services to the global video games market Our 12000 employees in 70+ Studios in 26 countries provide graphic art asset production game development audio testing localization and customer support services to most of the leading video game developers and publishers We have a proven track record of organic and acquisitionled growth and have successfully acquired and integrated 50+ acquisitions since 2014<p> <div class=h3> <div> <div class=h3>WHY WORK AT KEYWORDS STUDIOS<div> <p>People who work at Keywords are passionate talented committed and resourceful As a business we thrive on diversity celebrate uniqueness and work as teams whether we are physically together in one of our 70 global studios or working together virtually<p> <p>We empower people to perform to the best of their ability with our can do attitude We appreciate and embrace flexibility We learn at every opportunity to grow ourselves through experience training and tackling new challenges<p> <p>This is what makes us Keywordians<p> <p><a class=external href=httpswwwkeywordsstudioscom rel=nofollow>httpswwwkeywordsstudioscom<a><p> <img src=httpsremotivecomjobtrack1899060blankgifsource=publicapi alt=>
Software Engineer - Release [IC2]
Company: Sourcegraph91
Location: Worldwide
Posted Feb 12, 2024
<div class=contentintro><div class=h3>ALL SOURCEGRAPH ROLES ARE FULLY REMOTE<div> <div class=h2><span style=color>Who we are<span><div> <p>Our mission at Sourcegraph is to make it so that <a class=clink href=22httpshandbooksourcegraphcomstrategygoalsstrategy22 rel=nofollow target=blank>everyone can code<a> not just ~01 of the population Our code graph powers Cody the most powerful and accurate AI coding assistant as well as our Code Search product which helps devs explore their entire codebase and make largescale migrations and security fixes Were building software that builds software and in doing so were making devs more productive and preparing for a world where a lot more code gets written<p> <p>Its an exciting time to join Sourcegraph AI has taken over the world and weve spent the last 10 years building infrastructure thats integral to making AI generated code more powerful and accurate Our customers include 45 FAANG companies 4 of the top 10 banks government organizations Uber Plaid and many other companies building the software that pushes the world forward Weve raised $225M at a $2625B valuation from <a class=clink href=22httpstechcrunchcom20210713sourcegraphraises125mseriesdon26bvaluationforuniversalcodesearchtool22 rel=nofollow target=blank>Andreessen Horowitz<a> <a class=clink href=22httpsaboutsourcegraphcomblogseriescwithsequoia22 rel=nofollow target=blank>Sequoia<a> <a class=clink href=22httpswwwredpointcomcompaniessourcegraph22 rel=nofollow target=blank>Redpoint<a> <a class=clink href=22httpsmediumcomcraftventureswhyweinvestedinsourcegraph5ace28317e3d22 rel=nofollow target=blank>Craft<a> and others Were making ambitious bets on our future and were looking to hire exceptional people to join our team as we make Sourcegraph one of the biggest and most influential companies in the world<p><div><div class=h2><span style=color><strong>Working hours <strong><span><div> <p>🌎 Given that we are an allremote company and hire <a href=22httpshandbooksourcegraphcomdepartmentspeopleopsprocesshowweengagetalentoutsidetheus22 rel=nofollow>almost anywhere<a> in the world we dont have a particular timezone preference for this role However you may need to be available for nonrecurring urgent meetings outside of working hours<p> <div class=h2><span style=color><strong>Why this job is exciting <strong><span><div> <p><a href=22httpsaboutsourcegraphcomcodyutmsource=googleamputmmedium=cpcamputmcampaign=19895311885amputmterm=sourcegraph codyampgclid=CjwKCAjw0ZiiBhBKEiwA4PT9z9jbT6ncbQS5bLcQHfuIy9Je5bCogDwICrbbZ8Z9TkwiKkenGMuFRoCptEQAvDBwE22 rel=nofollow>Cody<a> is the best AI coding assistant today and youll get to help build it and get it in the hands of millions of devs Our code intelligence married with modern AI is already providing a remarkable alpha experience and you can help us unlock its full potential <p> <p>Our rapid development pace means that building and releasing our products to the market is a unique challenge from overseeing the release of all components supporting Cody as well as Cody itself building the tools to provide a selfservice experience to all teammates to taking part in building a quality infrastructure to monitor Cody quality <p> <p>We are looking for a Senior Release Engineer to join the Developer Infrastructure team to take our release process to the next level turning it into a seamless process for everyone maximizing the ownership of individual teams with a platform based approach <p> <p>By joining our team you will directly impact how Cody and our Code Intelligence platform is released to the world and be at the crossroads of all Sourcegraph teams by building mission critical tools to support our mission If youre passionate about enhancing developers productivity and are excited to be a part of a dynamic team pushing the boundaries of technology then this role is for you<p> <p>📅 Within one month you will<p> <ul style=> <li style=>Begin building relationships with crossfunctional teams including the Cody development team and other stakeholders<li> <li style=>Dive into the codebase of Cody and Code Intelligence platform gaining a deep understanding of the existing code architecture and dependencies<li> <ul> <p>📅 Within three months you will<p> <ul style=> <li style=>Implement improvements that result in a measurable reduction in the time it takes to release new versions of Cody and the Code Intelligence platform while higherlevel insights on architecture scalability and customer focus<li> <li style=>Establish strong working relationships with Security teams ensuring that the release process incorporates necessary security measures<li> <li style=>Actively participate in code reviews and discussions to contribute higherlevel insights on architecture scalability and customer focus<li> <ul> <p>📅 Within six months you will<p> <ul style=> <li style=>Contribute to the development of a robust and scalable infrastructure for monitoring Codys quality performance and user experience<li> <li style=>Implement proactive alerting and monitoring systems to detect issues before they impact customers<li> <ul> <p>📅 Within one year you will<p> <ul style=> <li style=>Successfully evolve the release process into a mature platform enabling teams across Sourcegraph to manage their releases independently<li> <li style=>Proactively propose additions and changes to the teams roadmap aligning it with the broader goals of Sourcegraph<li> <ul> <div class=h2><span style=color><strong>About you<strong><span><div> <ul style=> <li style=>Youre a software engineer first but you have a passion for working on the boundaries between software and the underlying infrastructure You might have some past experience as an SRE developing tooling for other developers or jumping between the two<li> <li style=>Youre interested in distributed systems and have experience debugging a few of the challenges that come along with them<li> <li style=>You understand the software lifecycle from design to coding to docs as well as the maintenance lifecycle over time<li> <li style=>You dont write code for the sake of it but to provide value to our customers by solving problems<li> <li style=>You value integrity and teamwork Your strong sense of empathy helps you understand your peers challenges and you sharply understand how to balance solving current and future problems carving a path to implement your vision Youre able to contribute feedback to your teammates as well as across team boundaries when needed<li> <li style=>You understand your role in the company and how you contribute to its success or failures You have a strong sense of ownership and a healthy sense of urgency You understand that this is <strong>your<strong> company now<li> <li style=>Your sense of ownership extends to the software that you ship to your customers You understand that your code is likely the first impression many customers have of your company and you often pause to consider the customer experience during development<li> <li style=>You do work you are proud of and your work is respected by your peers as well as the broader community<li> <ul> <div class=h3>Skills<div> <ul style=> <li style=>Youre proficient at writing at least one language and likely experienced in other languages as well<li> <li style=>Youve done some frontend development work at some point in your career<li> <li style=>Youve had experience working with delivery and build pipelines of various sizes<li> <li style=>You have working knowledge of Kubernetes perhaps even including working and developing with Kubernetes APIs and internals such as CRDs and controllers<li> <li style=><strong>Bonus<strong> You have worked with Bazel or other build systems in large polyglot codebases<li> <li style=><strong>Bonus <strong>Familiarity with SvelteKit and Tailwind CSS<li> <ul> <p>It doesnt matter if youre not an expert on all points what really counts is that you understand the complexities of releasing software and thrive to make it a seamless experience for both our customers and our teammates Ultimately you can jump in at any point in the software lifecycle and understand how to fix issues<p> <div class=h2><span style=color><strong>Level<strong><span><div> <p>📊 This job is an IC2 You can read more about <a href=22httpshandbooksourcegraphcombenefitspayperkspayexpensescompensationlevelingguide22 rel=nofollow>our job leveling philosophy<a> in our Handbook<p> <div class=h2><span style=color><strong>Compensation<strong><span><div> <p><strong>💸 We pay you an aboveaverage salary<strong> because we want to hire the best people who are fully focused on helping Sourcegraph succeed not worried about paying bills You will have the flexibility to work and live anywhere in the world<em> unless specified otherwise in the job description<em> and well never take your location or currentpast salary information into account when determining your compensation As an <a href=22httpshandbooksourcegraphcomcompanyinfoandprocessvaluessts=Open and transparent22 rel=nofollow>open and transparent <a>company that values equitable and competitive compensation for everyone our <a href=22httpshandbooksourcegraphcombenefitspayperkspayexpensescompensation22 rel=nofollow>compensation ranges are visible<a> to every single Sourcegraph Teammate To determine your salary we use a number of market and datadriven salary sources and target the highend of the range ensuring that were always paying above market regardless of where you live in the world <p> <p>💰 The target compensation for this role is $141500 USD base salary<p> <p>📈 In addition to our cash compensation we offer equity because when we succeed as a company we want you to succeed too and generous <a href=22httpshandbooksourcegraphcombenefitspayperksbenefitsperks22 rel=nofollow>perks amp benefits<a><p> <div class=h2><span style=color><strong>Interview process<strong><span><div> <p><em>Below is the interview process you can expect for this role you can read more about <em><a href=22httpshandbooksourcegraphcomtalenttypesofinterviews22 rel=nofollow><em>the types of interviews<em><a><em> in our Handbook It may look like a lot of steps but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if were the right fit for you Interviewing is a twoway street after all <em><p> <p>We expect the interview process to take 4 hours in total<p> <p><strong>👋 Introduction Stage<strong> we have initial conversations to get to know you better<p> <ul style=> <li style=>30m <a href=22httpshandbooksourcegraphcomdepartmentspeopletalenttalentprocesstypesofinterviewsrecruiterscreen22 rel=nofollow>Recruiter Screen<a> with Grace Bohl <li> <li style=>60m <a href=22httpshandbooksourcegraphcomdepartmentspeopletalenttalentprocessengineeringinterviewprocesscandidatestechnicalinterview22 rel=nofollow>Technical Interview<a> and <a href=22httpshandbooksourcegraphcomdepartmentspeopletalenttalentprocesstypesofinterviewsresumedeepdive22 rel=nofollow>Resume Deep Dive<a> with Jacob Pleiness<li> <ul> <p><strong>🧑💻 Team Interview Stage<strong> we then delve into your experience in more depth and introduce you to members of the team<p> <ul style=> <li style=>45m Code Walkthrough<li> <li style=>15m <a href=22httpshandbooksourcegraphcomdepartmentspeopletalenttalentprocesstypesofinterviewshiringmanagerscreen22 rel=nofollow>Hiring Manager Screen <a>with Nelson Araujo<li> <li style=>60m <a href=22httpshandbooksourcegraphcomdepartmentspeopletalenttalentprocessengineeringinterviewprocesscandidatespairingexercise22 rel=nofollow>Technical Interview Pairing Exercise<a> with Michael Lin and Dax McDonald<li> <li style=>45m <a href=22httpshandbooksourcegraphcomdepartmentspeopletalenttalentprocesstypesofinterviewscrossfunctionalteamcollaborationinterview22 rel=nofollow>Crossfunctional Team Interview<a> with <span style=fontweight>Jon Galindo and Louis Jarvis<span><li> <ul> <p><strong>🎉 Final Interview Stage <strong> we move you to our final round where you meet crossfunctional partners and gain a better understanding of our business and values holistically<p> <ul style=> <li style=>30m <a href=22httpshandbooksourcegraphcomdepartmentspeopletalenttalentprocesstypesofinterviewsvaluesinterview22 rel=nofollow>Values Interview<a><li> <li style=>30m <a href=22httpshandbooksourcegraphcomdepartmentspeopletalenttalentprocesstypesofinterviewsleadershipinterview22 rel=nofollow>Leadership Interview<a> with cofounder <li> <ul> <p>We check references and conduct your background check<p> <p>Please note you are welcome to request additional conversations with anyone you would like to meet but didnt get to meet during the interview process<p><div class=contentconclusion><div class=h2><span style=color>Not sure if this is you<span><div> <p><span style=fontweight>We want a diverse global team with a broad range of experience and perspectives If this job sounds great but youre not sure if you qualify apply anyway We carefully consider every application and will either move forward with you find another team that might be a better fit keep in touch for future opportunities or thank you for your time<span><p> <div class=h2><span style=color>Learn more about us<span><div> <p><span style=fontweight>To create a product that serves the needs of all developers we are building a diverse <span><a href=22httpshandbooksourcegraphcomcompanyinfoandprocessremote22 rel=nofollow><span style=fontweight>allremote team<span><a><span style=fontweight> that is <span><a href=22httpshandbooksourcegraphcomteam22 rel=nofollow><span style=fontweight>distributed across the world<span><a><span style=fontweight> Sourcegraph is an equal opportunity workplace we welcome people from all backgrounds and communities <span><p> <p><span style=fontweight>We provide <span><a href=22httpsaboutsourcegraphcomhandbookpeopleopscompensation22 rel=nofollow><span style=fontweight>competitive compensation<span><a><span style=fontweight> and <span><a href=22httpsaboutsourcegraphcomhandbookpeopleopsbenefitsandperks22 rel=nofollow><span style=fontweight>practical benefits<span><a><span style=fontweight> to keep you happy and healthy so that you can do your best work <span><span style=fontweight> <span><p> <p><span style=fontweight>Learn more about what it is like to work at Sourcegraph by reading <span><a href=22httpsaboutsourcegraphcomhandbook22 rel=nofollow><span style=fontweight>our handbook<span><a><span style=fontweight><span><p> <p><span style=fontweight>We want to ensure Sourcegraph is an environment that suits your working style and empowers you to do your best work so we are eager to answer any questions that you have about us at any point in the interview process<span><p> <p><span style=fontweight>Go back to the <span><a href=22httpsaboutsourcegraphcomjobs22 rel=nofollow><span style=fontweight>careers page<span><a><span style=fontweight> for all open positions<span><p> <p> <p> <p><em><span style=fontweight>Sourcegraph participates in <a href=22httpshandbooksourcegraphcomdepartmentspeopletalenteverify22 rel=nofollow target=blank>EVerify<a> for US Employees<span><em><p><div><img src=httpsremotivecomjobtrack1895515blankgifsource=publicapi alt=>
Marketing HubSpot Specialist
Company: Laagencia
Location: Worldwide
Posted Feb 29, 2024
Proper Expression is a rapidly growing B2B SaaS marketing firm, known for its fun and team-oriented work culture. They offer a range of services including inbound marketing, content production, and digital advertising. The company is seeking a HubSpot expert with 5+ years of experience, specifically in HubSpot Marketing and Sales Hubs. The ideal candidate should have extensive experience in HubSpot onboarding, migrations, and integrations, and be HubSpot certified. They will be responsible for developing and implementing comprehensive HubSpot strategies, configuring and maintaining the CRM, overseeing integrations, training team members, leading marketing automation efforts, and analyzing performance.
Senior Site Reliability Engineer
Company: PandaDoc
Location: Worldwide
Posted Feb 20, 2024
PandaDoc is seeking a Site Reliability Engineer with 3+ years of experience in higher level languages like Python or Go. The role involves building software, managing critical production applications, and developing automations for platform reliability. The ideal candidate should have strong experience with observability tools, AWS, Kubernetes, and DevOps tools. PandaDoc offers a positive company culture with work-life balance, creative team-bonding events, and remote work opportunities. The company is committed to equal treatment of all employees.