Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

K-12 Education Lead

Company: Canva

Location: Thailand

Posted Dec 08, 2025

Canva seeks an Education Customer Success Manager in Thailand for remote work. Role involves collaborating with education stakeholders, fostering adoption, and supporting curriculum design. Opportunity for impact in education tech.

Principal Product Manager AI/ML Initiatives

Company: eClinical Solutions

Location: Remote

Posted Dec 08, 2025

eClinical Solutions seeks a Principal Product Manager to lead AI-driven innovations in clinical trials. The role emphasizes strategic vision, cross-functional collaboration, and impactful AI solutions. The company highlights a culture of inclusivity and growth opportunities.

Principal Product Data Scientist

Company: Tripadvisor

Location: Remote

Posted Dec 08, 2025

This job posting highlights Viator's role as a leading travel experience marketplace, emphasizing opportunities to shape data science strategy, leverage AI technologies, and contribute to impactful product innovations. The position offers competitive compensation, flexible work arrangements, and a collaborative culture focused on customer-centric solutions.

Sr. Software Engineer - Developer Impact (Full Stack)

Company: Zapier

Location: North America

Posted Dec 08, 2025

Zapier seeks a Senior Full Stack Engineer to enhance developer productivity through AI tools. The role involves building internal platforms, integrating AI into workflows, and collaborating with teams to improve processes.

Enterprise Account Executive

Company: Makersite GmbH

Location: USA

Posted Dec 08, 2025

This job posting highlights a role as an Enterprise Account Executive at Makersite, focusing on sustainable product development and digital collaboration. The position offers opportunities to work with large enterprises, contribute to innovative projects, and enjoy hybrid work flexibility with comprehensive benefits.

Account Director - Life Sciences

Company: H1

Location: USA

Posted Dec 08, 2025

H1's mission is to provide equitable healthcare through data and AI, with a focus on innovation and customer partnerships. They offer competitive compensation and a supportive work environment.

Lead Product Designer - Enterprise

Company: Zapier

Location: North America

Posted Dec 08, 2025

Zapier promotes responsible AI use and seeks a Lead Product Designer to build governance frameworks for enterprise automation, emphasizing innovation, collaboration, and inclusive hiring practices.

Software Engineer - Applied AI

Company: DevRev

Location: Philippines

Posted Dec 08, 2025

This job description outlines a Forward Deployed Engineer role at DevRev, requiring expertise in AI integration, system development, and cross-functional collaboration. Responsibilities include building AI solutions, integrating platforms, and optimizing performance. The position demands technical skills in TypeScript, Python, and cloud deployment, along with experience in API integration and data analysis. Candidates must undergo background verification and demonstrate problem-solving abilities.

Senior Product Manager

Company: Libra Solutions

Location: USA

Posted Dec 08, 2025

This job posting seeks a Senior Product Manager with strategic leadership experience to define and execute scalable product roadmaps, collaborate with cross-functional teams, and drive business growth. The role involves managing product lifecycles, integrating platforms, and aligning with enterprise objectives. The company emphasizes innovation, operational efficiency, and customer success through technology-driven solutions in legal and healthcare funding sectors.

Business Development Representative - Public Sector

Company: Canva

Location: Australia

Posted Dec 08, 2025

This job description highlights a role focused on sales and business development at Canva, emphasizing collaboration, pipeline generation, and cross-functional teamwork. The company offers equity packages, inclusive parental leave, flexible work options, and a supportive culture with opportunities for growth and creativity.

Account Director - Life Sciences and Pharma

Company: H1

Location: USA

Posted Dec 08, 2025

H1's mission focuses on advancing healthcare equity through data and AI innovation, emphasizing trust in healthcare systems and impactful work in biotech. The job posting highlights strategic account management roles with opportunities for growth, collaboration, and competitive compensation.

Support Engineer

Company: Allium

Location: USA

Posted Dec 08, 2025

Allium simplifies blockchain data access by addressing industry challenges, offering scalable solutions for analysts and engineers. The company bridges blockchain and non-blockchain worlds, supported by notable customers and a mission inspired by Bloomberg and Google's data organization efforts.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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