Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Technical Support Engineer Java .Net

Company: New Relic

Location: USA

Posted Dec 08, 2025

New Relic seeks passionate Support Engineers to join their innovative team, focusing on technical excellence, collaboration, and diversity. The role involves solving complex issues and contributing to product improvements while emphasizing continuous learning and customer empathy.

Business Development Representative

Company: HubSpot

Location: Remote

Posted Dec 08, 2025

This text describes a Business Development Representative role at HubSpot with responsibilities including prospecting, collaboration with Account Executives, and scheduling demos. It outlines requirements like sales experience and language skills, along with benefits such as hybrid work, training, career growth, and wellness programs.

Chronic Care Manager (Compact States)

Company: Harris

Location: Remote

Posted Dec 08, 2025

This job posting describes a remote Chronic Care Manager role with part-time flexibility, productivity-based pay, and opportunities for full-time employment. It outlines responsibilities, requirements, and benefits while emphasizing work-life balance and professional growth.

Oracle Cloud ORC Functional Lead

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a role in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, strategic partnerships, and technology platforms. Responsibilities include leading implementation projects, conducting gap analyses, and ensuring efficient technology execution. Required skills involve Oracle HCM Cloud expertise, teamwork, and problem-solving abilities.

Principal Product Manager - Data Centers

Company: Utilidata

Location: Remote

Posted Dec 08, 2025

Utilidata, an NVIDIA-backed edge AI company, is seeking a Principal Product Manager to lead integration of their distributed AI platform in data centers. The role involves product strategy, cross-functional collaboration, and market research to drive adoption in the expanding data center market.

Senior Product Designer - Games Social

Company: Netflix

Location: Remote

Posted Dec 08, 2025

This text describes a job posting for a Senior Product Designer at Netflix's Games Design team, focusing on creating social gaming experiences across platforms. It outlines responsibilities, required skills, and benefits of the remote-friendly role while emphasizing collaboration and innovation in the gaming ecosystem.

Engineering Manager - Web Experience

Company: Dropbox

Location: Remote

Posted Dec 08, 2025

This text describes a Development Manager role at Dropbox, focusing on leading web platform development, shaping architecture, and managing cross-functional teams. It outlines responsibilities like technical vision, scalability, and team leadership, along with requirements and preferred qualifications for the position.

Senior Financial Partnerships Manager - Cards

Company: Mercury

Location: Remote

Posted Dec 08, 2025

Mercury seeks a Senior Partnerships Manager to build and maintain strategic financial partnerships, focusing on growth, collaboration, and innovation within their fintech ecosystem. The role involves managing partnerships, driving product innovation, and ensuring compliance while fostering relationships with internal and external stakeholders.

Technical Program Manager - Commerce Systems

Company: Stripe

Location: Remote

Posted Dec 08, 2025

This text describes Stripe's mission to increase the GDP of the internet and highlights the role of a Technical Program Manager in driving large-scale technical programs. It emphasizes opportunities to impact the global economy, solve complex problems, and collaborate across teams. The job requires expertise in infrastructure, systems design, and program management, with a focus on delivering scalable solutions and influencing engineering leadership.

Senior Technical Account Manager - Storage

Company: IBM

Location: BRISBANE, AU

Posted Dec 09, 2025

This job description outlines a Technical Account Manager role at IBM, emphasizing technical expertise, client collaboration, and 24x7 support responsibilities. It lists required qualifications, preferred experience, and the need for adaptability in a dynamic environment.

Senior Product Data Scientist

Company: Tripadvisor

Location: Remote

Posted Dec 08, 2025

Viator seeks a Senior Product Data Scientist to lead data science initiatives, enhance product features, and collaborate with cross-functional teams. The role offers competitive compensation, flexibility, and opportunities to innovate in travel tech.

PROCESS DELIVERY SPECIALIST-TALENT DEVELOPMENT OPTIMIZATION PROCESSES

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on long-term client collaboration, digital transformation, and innovation. It highlights responsibilities in recruitment, sourcing strategies, and partnership management, emphasizing growth opportunities and supportive work environments.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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