Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Front End Software Engineer

Company: Tillster, Inc.

Location: Remote

Posted Dec 05, 2025

Tillster is a global leader in digital ordering and customer engagement solutions, offering a scalable platform for multiunit restaurants. They are seeking a Front End Software Engineer with Angular experience to develop and maintain a web-based ordering and payments system. The role involves collaborating with cross-functional teams and ensuring accessibility and responsiveness across devices.

Sales Manager

Company: Jacq Bennett Consulting

Location: Remote

Posted Dec 05, 2025

Rivet Education is seeking a strategic and entrepreneurial Sales Manager to lead the growth of their products and services in the K12 market. The role involves selling the Instructional Materials Implementation Dashboard, consulting services, and other products to school districts and state education leaders. The ideal candidate will have experience working with high-quality instructional materials in education leadership roles and a proven ability to translate educational needs into solutions.

Sr. Technical Success Architect

Company: Platform Science

Location: Remote

Posted Dec 05, 2025

Platform Science is an open IoT platform that partners with fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They are seeking a Senior Technical Success Architect who will serve as a technical champion and strategic compliance advisor for customers, working closely with Customer Success and Account Management teams. The role requires 7+ years of experience in SaaS, subject matter expertise in regulatory and technical areas, and strong communication and stakeholder management skills.

Software Engineer II

Company: Horace Mann

Location: Springfield, IL

Posted Dec 05, 2025

This job description outlines a Software Engineer II role focusing on developing AI-enhanced applications using modern tools like React.js and Terraform. Responsibilities include software development, collaboration with cross-functional teams, and continuous learning in emerging technologies.

Product Marketing Manager

Company: Fyorin

Location: Remote

Posted Dec 05, 2025

Fyorin is a financial operations and treasury management platform for international digital businesses. They are seeking a Product Marketing Manager to develop and execute marketing strategies, conduct market research, create buyer personas, and build relationships with industry influencers. The role offers opportunities for growth, a dynamic startup culture, and a supportive international team.

Data Scientist

Company: Intelligems

Location: Remote

Posted Dec 05, 2025

Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools. They have strong traction with 2000+ brands and $10B+ in transaction data. The company is seeking a Data Scientist to develop machine learning models for real-time decision making and actionable insights.

Linux Devices Software Engineer

Company: Canonical

Location: Remote

Posted Dec 05, 2025

Canonical is hiring engineers for various roles working on low-level system technology for autonomous devices. They focus on Ubuntu, Ubuntu Core, and open source solutions for embedded environments. The company values technical leadership, collaboration, and community engagement.

Manager - Strategy & Analytics

Company: Influential

Location: Remote

Posted Dec 05, 2025

Influential is seeking a Manager Strategy & Analytics to drive influencer marketing initiatives for luxury beauty clients. The role involves developing data-driven strategies, presenting insights to clients, optimizing campaigns, and providing business justifications for investments. The ideal candidate has 5+ years of agency experience, knowledge of social platforms, proficiency in influencer marketing platforms, and strong analytical and communication skills.

Senior Growth Marketing Manager

Company: SuccessKPI Inc.

Location: Remote

Posted Dec 05, 2025

This job posting seeks a Senior Growth Marketing Manager to design and execute enterprise campaigns, collaborate with cross-functional teams, and optimize digital channels. The role emphasizes pipeline growth, data-driven strategies, and alignment with sales and customer success. The company highlights opportunities for career development, a dynamic culture, and working with industry experts.

Fractional CFO

Company: Alta Advisors

Location: Remote

Posted Dec 05, 2025

Alta Advisors is a boutique strategic finance and accounting firm supporting ambitious venture-backed startups in deeptech, hardtech, and applied AI. They are hiring an experienced Fractional CFO to lead financial strategy, operations, fundraising, and reporting for their growing roster of clients. The role offers high-impact leadership, support from a high-caliber team, and significant earning potential.

Customer Support Agent

Company: CRAE GROUP

Location: Europe

Posted Dec 05, 2025

CRAE GROUP promotes itself as a fast-growing B2B service provider offering competitive salaries, remote work flexibility, and opportunities for growth. The job posting emphasizes a dynamic work environment, strong communication skills, and performance-based bonuses.

Frontend Engineer

Company: Intelligems

Location: Remote

Posted Dec 05, 2025

Intelligems is a profit growth platform for ecommerce businesses, providing AB testing and personalization tools to help merchants understand data, run experiments, and price dynamically. They have strong traction with 2000+ brands and $10B+ in transaction data. The company is looking for talented individuals to join their high-performing, collaborative team and help scale efficiently.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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