Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Enterprise Account Executive - Spanish speaker

Company: Canonical

Location: Latin America

Posted Dec 05, 2025

Canonical is a global tech company focused on open source software. They offer enterprise solutions based on their Linux distribution Ubuntu, targeting various industries. The company values empathy, intellect, passion, teamwork, and energy in their employees. They are expanding their sales team globally and seeking experienced professionals with open source knowledge.

Application Developer-ServiceNow

Company: IBM

Location: Kochi, IN

Posted Dec 05, 2025

The text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and the role of an Associate Developer. It outlines responsibilities involving solution creation, stakeholder collaboration, and technical expertise in ServiceNow. Requirements include education and experience in specific technologies, with certifications preferred.

UX Designer Intern (8 months)

Company: IBM

Location: Markham, CA

Posted Dec 05, 2025

The text is a job description for a UX Designer position at IBM Developer Skills Network. It highlights the company's focus on design, innovation, and continuous learning. The role involves designing and developing web and graphical user interfaces, creating mockups and layouts, and working with various tools and technologies. The position is an 8-month work term starting in January or September 2026, and requires enrollment in full-time studies at a postsecondary institution.

Java Developer - Japanese Bilingual

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. As a Software Developer, you will participate in the software development lifecycle, create software for hybrid cloud and AI journeys, and work with the latest technologies. The role requires a Bachelors Degree, solid experience in Java and Front End development, and proficiency in Japanese language. Knowledge in Microservices concepts and JLPT N1N3 certification are preferred.

$5k Monthly Virtual Assistant

Company: BEST ESTIMATE PRO

Location: Remote

Posted Dec 05, 2025

The job posting seeks a virtual assistant in the US, mentioning the candidate's business struggles and disability. It outlines duties, payment, and reimbursement details while emphasizing communication via SMS/email. The position is described as flexible but requires specific supplies and a reimbursement process.

Global Training Manager (Talent Operations)

Company: IBM

Location: BANGALORE, IN

Posted Dec 05, 2025

The text describes a career opportunity at IBM Consulting, focusing on a role as a Global Training Manager. The position involves working closely with BPO accounts to provide training support, develop training materials, and ensure teams have the skills to deliver high-quality service to clients. The role requires excellent communication skills, project management abilities, and a passion for continuous learning and improvement.

Application Developer-Azure Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 05, 2025

The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuous learning. Required skills include proficiency in .NET Core, React or Angular, and experience with Azure services.

Application Developer-Oracle eBS

Company: IBM

Location: Gurgaon, IN

Posted Dec 05, 2025

This role involves collaborating with global clients to develop hybrid cloud and AI solutions, requiring technical expertise in Agile, DevOps, and data migration, with opportunities for professional growth through mentorship and training programs.

AWS Cloud Operations Infrastructure Lead

Company: IBM

Location: Singapore, SG

Posted Dec 05, 2025

The text describes a career in IBM Consulting, focusing on long-term client relationships, collaboration, and innovation. It highlights the role of an Infrastructure Specialist for the AWS Platform, emphasizing skills in AWS services, Linux, VMware, and DevOps practices.

Delivery Project Executive - Global Procurement

Company: IBM

Location: BUDAPEST, HU

Posted Dec 05, 2025

IBM is seeking highly motivated and experienced individuals for the role of Delivery Project Executive. The role involves leading client engagements, managing relationships, and ensuring successful program implementation. The ideal candidate should have exceptional client-facing skills, experience in category management and strategic sourcing, and a proven track record of leading sourcing teams.

AI Engineer Intern– Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 05, 2025

IBM's Technology Sales Internship Program is seeking undergraduate and graduate students to join their Client Engineering team as AI Engineer interns. The program focuses on developing and deploying AI systems using the watsonx platform, with a collaborative and experiential sales environment. Interns will work on pre and post-sales pilots, solution optimization, collaboration, and staying up-to-date with industry trends.

Software Developer (Java Back-End) - IBM Data Intelligence

Company: IBM

Location: Praha, CZ

Posted Dec 05, 2025

IBM is seeking a skilled backend software developer to join their Data Intelligence development team. The role involves designing, implementing, and maintaining new data lineage features and components, as well as developing data agents for customers to retrieve lineage from their data sources. The candidate will work closely with cross-functional teams and contribute to increasing data pipeline transparency for customers.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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