Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

3D Operations R&D Specialist - 'Chief Architect' (CAD)

Company: Canvas

Location: Remote

Posted Dec 05, 2025

The job posting is seeking a 3D Operations Research and Development Specialist with a focus on Chief Architect to join the team at Canvas. The role involves overseeing testing and analysis of new technologies, developing test plans, implementing process improvement strategies, collaborating with cross-functional teams, and staying abreast of industry trends. The ideal candidate should have at least 2 years of experience as an Architect specializing in Chief Architect, subject matter expertise with 3D architectural software, understanding of 3D reconstruction, strong analytical and communication skills, and demonstrated leadership qualities.

Senior Strategic Product Partnerships Manager

Company: HubSpot

Location: Remote

Posted Dec 05, 2025

The Senior Strategic Partnerships Manager role at HubSpot involves building and scaling high-value relationships with strategic partners to drive innovation, growth, and impact across the ecosystem. The role requires strategic thinking, relationship management, and operational excellence, with a focus on partnership strategy, execution, performance, collaboration, and innovation.

Staff Backend Product Software Engineer, Core Sync

Company: Dropbox

Location: Remote

Posted Dec 05, 2025

The role of Staff Engineer at Dropbox focuses on shaping the reliability and scalability of the Dropbox Sync system. The position involves partnering with cross-functional teams, driving technical strategy, and mentoring other engineers. The company values simplicity, trust, and customer impact.

Engineering Lead - Machine Learning

Company: HubSpot

Location: Remote

Posted Dec 05, 2025

The AI Platform at HubSpot is responsible for driving key AI features across the company. The AI Excellence Group focuses on building scalable AI solutions that enhance HubSpot's product ecosystem. The role involves leading and mentoring teams, driving technical strategy, fostering collaboration, and partnering with product teams to deliver AI value to customers.

Support Account Manager

Company: Saviynt

Location: Remote

Posted Dec 05, 2025

This job description outlines the role of a Support Account Manager, emphasizing customer support, issue resolution, cross-functional collaboration, and required skills like communication and problem-solving. It highlights responsibilities such as account management, performance monitoring, and proactive engagement with customers.

Senior Sales Manager

Company: Sanity

Location: Remote

Posted Dec 05, 2025

Sanity.io is expanding with a focus on AI-powered content operations, seeking a Sales Manager to drive growth. The role emphasizes structured processes, team success, and a supportive culture. The company highlights innovation, diversity, and strong investor backing.

Industry Solutions Lead - Media & Creatives

Company: Dropbox

Location: Remote

Posted Dec 05, 2025

The role involves building and executing Dropbox's multiproduct strategy for the media and entertainment industries. Responsibilities include developing GTM plans, strategic partnerships, product features, and sales motions tailored for creative workflows. The position requires collaborating with global teams across sales, product development, marketing, and partnerships to shape how creative organizations manage, collaborate on, and deliver their content.

Healthcare Technology Consulting - Deputy Project Manager - PMO Support

Company: Guidehouse

Location: USA

Posted Dec 05, 2025

The Deputy Project Manager PMO Support role is critical for the Oracle Health EHR implementation initiative. The position involves program coordination, governance, stakeholder engagement, reporting, risk management, and surge planning. The ideal candidate should have a bachelor's degree, 7 years of project management experience, and 3 years in healthcare IT or public sector programs. Strong communication, facilitation, and documentation skills are required.

Account Executive, Small Business - Nordics (English Speaking)

Company: HubSpot

Location: Remote

Posted Dec 05, 2025

The role of an Account Executive Small Business at HubSpot involves using outbound selling strategies to find new business, generate leads, and sell the HubSpot value proposition to small and mid-sized businesses. The position is based out of a home office or the Dublin office and is a full closing role. The responsibilities include identifying customer challenges, consistently closing new business, nurturing relationships, collaborating with marketing and technology departments, and shaping the future of HubSpot's mission. The role requires 1+ years of closing sales experience, fluency in English, and strong communication, time management, and adaptability skills.

Data Platform Technical Lead

Company: Welltech

Location: Remote

Posted Dec 05, 2025

Welltech is a global leader in the health and fitness industry with over 200 million installs across three life-changing apps. The company aims to transform lives through intuitive nutrition trackers, powerful fitness solutions, and personalized wellness journeys. They are seeking a Staff Data Engineer to lead a team in modernizing their data platform, ensuring seamless customer experiences and driving business growth.

Enterprise Account Executive

Company: Anaplan

Location: Remote

Posted Dec 05, 2025

Anaplan is hiring an Enterprise Account Executive to sell their connected planning platform to TMT (Telco, Media, Technology) industry leaders. The role involves identifying business problems, building business value, conducting presentations, managing opportunities, and working cross-functionally. The ideal candidate has 5+ years of consultative sales experience, a strong network in the industry, and experience selling SaaS solutions into TMT organizations.

Senior Software Engineer - Backend

Company: HitPay

Location: Remote

Posted Dec 05, 2025

HitPay is a payments infrastructure platform for growing businesses in APAC, enabling them to accept online and in-person payments through trusted local methods. The company is headquartered in Singapore and regulated by central banks across Southeast Asia. As a Senior Software Engineer at HitPay, you will play a critical role in shaping the core of their payments and commerce platform, architecting and developing robust backend solutions, and collaborating with product and engineering teams to deliver impactful solutions.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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