Customer Service Jobs
1,441,418 open positions · Updated daily
Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.
Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.
Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.
Senior Developer
Company: IBM
Location: Armonk, US
Posted Dec 04, 2025
The job description outlines the role and responsibilities of a Senior Developer at IBM Corporation. The position involves performing critical path components, mentoring junior developers, leading design discussions, researching technology solutions, developing business-focused solutions, designing user interfaces, gathering requirements, creating documentation, maintaining and scaling applications on cloud and on-premises platforms, leading project teams, delivering API solutions, identifying knowledge gaps, and reporting progress to management. The role requires a Bachelor's degree and two years of experience in software development, with expertise in Java, RestAPI, Spring Framework, Git, Python, Amazon Web Services, and SQL.
Software Developer
Company: IBM
Location: Ahmedabad, IN
Posted Dec 04, 2025
IBM Software is seeking a skilled software developer to join their team. The role involves developing and maintaining high-quality software products, collaborating with various teams, and working with technologies like Java, React, SQL, OpenShift, Kubernetes, and Docker. The ideal candidate should have 8+ years of experience, strong problem-solving skills, and excellent communication abilities.
2026 Intern – Information Architecture
Company: IBM
Location: Austin, US
Posted Dec 04, 2025
IBM offers a summer 2026 internship with responsibilities in information architecture and marketing. The role involves improving site experience and requires a bachelor's degree. It's based in Austin with hybrid work.
Contact Center Fresh Graduates
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role in customer service support. The position involves answering customer queries, handling complaints, and providing information about products. It requires excellent communication skills, the ability to multitask, and a strong customer focus. The role is based in an IBM Consulting Client Innovation Center and offers opportunities for career growth and development.
Senior - Manager Resident Technology Services
Company: IBM
Location: No City, BR
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically a Manager role for the Resident Technology Strategist (RTS) team at HashiCorp. The role involves managing a team of architects and consultants, delivering customer engagements, and driving the RTS program. The position requires deep technical expertise, experience leading teams, managing client relationships, and a thorough understanding of DevOps processes and cloud infrastructure management.
Senior Technical Account Manager
Company: IBM
Location: Markham, CA
Posted Dec 04, 2025
The AI Center of Excellence at IBM is seeking a Senior Technical Account Manager to lead the direction and execution of AI-driven solutions. The role involves collaborating with cross-functional teams, advocating for clients, translating requirements, ensuring on-time delivery, and owning end-to-end solutions. The ideal candidate should have a relevant degree, 5+ years of experience in product management or consulting, and expertise in AI/ML, cloud platforms, and agile methodologies.
Entry Level Hire Remote Technical Support - Hardware and Software Products 2026
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM's infrastructure solutions emphasize collaboration and innovation, requiring technical expertise in areas like cloud computing and problem-solving. The role involves supporting clients globally and contributing to product improvements through analytical skills and cross-team cooperation.
Security Consultant - Exposure Management - Melbourne - 11.9 Months
Company: IBM
Location: MELBOURNE, AU
Posted Dec 04, 2025
IBM is a leading technology and consulting company with a global presence. They are seeking a Network Security Tower Lead for a 119-month contract in Melbourne. The role involves leading and mentoring a team, coordinating with vendors, and driving process improvements.
Application Developer ServiceNow
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on working with ServiceNow in a global client environment. The role involves development, maintenance, and customization of ServiceNow modules, as well as building solutions based on customer requirements. The position requires a strong technical background, excellent communication skills, and a willingness to learn and adapt to new technologies.
PROCESS DELIVERY SPECIALIST-LEAD TO CASH
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role as a Process Analyst in the Order to Cash (O2C) domain. The position involves processing accounts receivable, preparing journal entries, reconciling accounts, and meeting client service level agreements. The role requires a bachelor's degree, preferably a master's degree, and experience in enhancing cash application automation and reducing complexity in assigned accounts.
Senior Support Engineer
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software as a Senior Support Engineer for the Vault product. The role involves troubleshooting complex issues, collaborating with customers and engineering teams, and contributing to product growth. The position offers growth opportunities within IBM's product and technology landscape, including Research, Software, and Infrastructure.
Application Architect-ServiceNow
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a role that involves working with clients globally to improve hybrid cloud and AI solutions. The role requires extensive experience with ServiceNow, including implementation, integration, and governance of ServiceNow solutions across various modules and industries.