Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

WordPress Developer

Company: KillerSpots Agency

Location: Remote

Posted Dec 03, 2025

Killerspots Agency seeks a remote WordPress Web Designer with a strong portfolio and expertise in web development. The role involves creating high-impact websites and collaborating with clients in a remote setting.

Travel Operations Specialist

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical is a leading provider of open source software and operating systems. They offer a distributed work environment with team sprints and opportunities for travel. The company values excellent communication skills, self-awareness, and accountability. They offer competitive compensation, benefits, and a personal learning budget.

Lead Full Stack Engineer – .NET

Company: Varicent

Location: Mexico

Posted Dec 03, 2025

The text highlights a job posting for a Lead Backend Software Developer role at Varicent, emphasizing innovation, team collaboration, and modern technology. It outlines responsibilities like building features, optimizing systems, and working with AWS tools, while showcasing benefits such as remote work flexibility, competitive compensation, and global collaboration opportunities.

Applications Engineer - PMDC

Company: Flex

Location: Remote

Posted Dec 03, 2025

The job posting is for a Submittal Design Engineer position, which involves creating Mechanical Layout designs for Prefabrication modular solutions. The role requires proficiency in 2D and 3D design software, knowledge of electrical engineering concepts, and strong interpersonal communication skills. The position offers a competitive pay range and a comprehensive benefits package.

Shopify Developer

Company: Pomelo

Location: Remote

Posted Dec 03, 2025

This job posting highlights a Shopify Developer role with opportunities to work remotely, collaborate with top brands, and access competitive pay and benefits. The position emphasizes growth marketing, site optimization, and global exposure while offering flexible work arrangements and professional development.

Software Engineer 5 - TV Client Foundations

Company: Netflix

Location: USA

Posted Dec 03, 2025

The text highlights Netflix's commitment to creating exceptional TV experiences, emphasizing team collaboration, innovation, and diverse values. It outlines job opportunities with focus on technical expertise, scalability, and a supportive work culture, while detailing competitive benefits and inclusive practices.

Software Engineer - Python and K8s

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical's job posting highlights their mission to reinvent open source software management, emphasizing innovation in cloud computing, Kubernetes, and global collaboration. The role offers opportunities to work on cutting-edge technologies with a distributed team, along with benefits like remote work, travel, and professional development. The company promotes a culture of excellence and diversity, with a focus on impactful engineering and open source contributions.

Software Engineer L4 - Revenue Finance Infrastructure

Company: Netflix

Location: USA

Posted Dec 03, 2025

The text describes Netflix's global entertainment services and a job opening for a Revenue Infrastructure engineer. It outlines team responsibilities, technical requirements, and company values, with details about compensation and diversity initiatives.

Bilingual Associate Operations Specialist

Company: First Advantage

Location: Remote

Posted Dec 03, 2025

This job posting seeks a bilingual Associate Operations Specialist for a tech company focused on innovative solutions for risk management and talent hiring. The role involves background checks, cross-functional collaboration, and compliance with data protection policies. The company emphasizes technology transformation, professional growth, and a multicultural work environment. Applicants are encouraged to apply for a career move in a dynamic, people-process-technology aligned sector.

Project Manager - Ubuntu Embedded Systems

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is hiring a Project Manager for Ubuntu Embedded Systems to coordinate and complete large, complex customer-facing projects involving the delivery of Ubuntu images on various devices. The role requires solid project management experience, excellent communication skills, and the ability to work with cross-cultural and multi-continental teams.

Software Engineer L5 - Ads Engineering

Company: Netflix

Location: Remote

Posted Dec 03, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They recently launched an ads-supported tier and are building an in-house ad tech ecosystem. The Ads Engineering team is dedicated to creating a world-class advertising ecosystem that drives their business and ensures a great viewing experience for members while delivering high impact for advertisers.

Senior Software Engineer - MAAS

Company: Canonical

Location: Remote

Posted Dec 03, 2025

Canonical, a leading open-source provider, promotes its Ubuntu platform and MAAS technology. The job requires expertise in Python/Go for scalable cloud solutions, with benefits like global travel and professional development.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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