Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Sales Enablement Manager

Company: Apollo.io

Location: USA

Posted Dec 01, 2025

The job posting is for a GTM Enablement Manager to support Sales AEs and AMs by developing playbooks, training programs, coaching, and performance measurement strategies. The ideal candidate has 5+ years of experience in sales enablement, outbound sales, account management, or sales coaching, with a proven track record of driving revenue impact. The role involves collaborating with various teams to align enablement programs with business objectives and driving adoption of sales tools.

Product Designer - Growth Leads

Company: Gusto, Inc.

Location: Canada

Posted Dec 01, 2025

Gusto is hiring a Senior Staff Product Designer to shape the top-of-funnel experience on Gusto.com. The role involves crafting high-impact experiences, exploring AI technologies, and collaborating with cross-functional teams. The ideal candidate has 10+ years of product design experience, a strong portfolio, and fluency with modern AI and design tools.

AI Engineers

Company: Donyati

Location: USA

Posted Dec 01, 2025

The job posting seeks a skilled AI Engineer with 3-5 years of experience in designing, developing, and deploying AI/ML solutions in cloud environments. The ideal candidate should have strong Python skills, experience with Azure and AWS, and knowledge of MLOps practices. Key responsibilities include designing scalable AI/ML models for banking applications, deploying and managing models using Azure ML and AWS SageMaker, collaborating with cross-functional teams, building CI/CD pipelines, ensuring compliance with data governance and security standards, optimizing model performance, and documenting processes.

Lead Golang Software Engineer - Commercial Systems

Company: Canonical

Location: EMEA

Posted Dec 01, 2025

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. The company is hiring a Lead Golang Software Engineer to work on various engineering teams, including the Billing, Contracts, and Livepatch teams. The role involves developing engineering solutions, leading technical designs, code reviews, and implementation, deploying and operating services, coaching and mentoring colleagues, and developing great engineering and organizational practices.

Software Engineer - Platform Workflows (Python)

Company: Canva

Location: Australia

Posted Dec 01, 2025

Canva is seeking a platform engineer to help scale their infrastructure platform and empower platform engineers to deliver value quickly and safely. The role involves understanding consumer needs, writing tools and services, consulting with internal users, and participating in planning rituals. The ideal candidate has strong computer engineering knowledge, experience with Python, Kubernetes, AWS, and platform engineering.

Sunrise Movement - Chief of Staff

Company: NRG Consulting Group

Location: USA

Posted Dec 01, 2025

The Chief of Staff position at Sunrise Movement offers a competitive salary, comprehensive benefits package, and the opportunity to work in a fast-paced, evolving environment focused on climate activism and social change. The role involves managing teams, overseeing organizational risk, coordinating with a staff union, and supporting the Executive Director in achieving strategic goals.

Accounts Receivable Clerk

Company: International Medical Group

Location: USA

Posted Dec 01, 2025

IMG is a top international medical insurance company that helps individuals and companies with global peace of mind. They are looking to grow their teams with energetic and enthusiastic people. The Accounts Receivable Clerk role involves exceptional customer service, reconciling transactions, processing payments, and managing account activities with accuracy and efficiency.

Deputy General Counsel

Company: Truv

Location: USA

Posted Dec 01, 2025

Truv is a financial data company revolutionizing payroll account access with innovative solutions and strong backing. They seek a Deputy General Counsel to lead legal operations, shape strategy, and support growth in a dynamic, remote environment offering competitive equity and impactful responsibilities.

Senior Hyperion Planning Consultant

Company: Donyati

Location: USA

Posted Dec 01, 2025

Donyati focuses on innovative tech solutions and offers competitive compensation, benefits, and professional development opportunities. The company emphasizes client-centric approaches and expertise in Hyperion, Oracle, and Anaplan technologies while promoting a flexible work environment.

Senior Product Manager - Secret Detection

Company: GitLab

Location: EMEA,North America

Posted Dec 01, 2025

The Senior Product Manager for Secret Detection will lead the product area that helps GitLab customers avoid leaked secrets. They will own core capabilities like Secret Push Protection and Secret Validity Checks, shaping strategy and execution for features that must work in milliseconds and at global scale. The role involves collaborating with engineering, UX, and security teams to define the future of DevSecOps security at GitLab.

Senior Broadcast Designer - Live Sports

Company: Netflix

Location: USA

Posted Dec 01, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They are seeking a visionary Senior Designer to lead their Live Graphics Team, creating world-class visuals for live events across various platforms. The role involves setting creative direction, collaborating with multiple teams, and developing scalable design systems.

QA/QC Manager - (Intimate Apparel)

Company: Trafilea

Location: China

Posted Dec 01, 2025

Trafilea is a consumer tech platform that builds and scales its own digitally native brands using AI and automation. They are seeking a QA & QC Manager to ensure product quality and lead transformation projects across apparel and beauty categories.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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