Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Staff Software Engineer - Data

Company: Stripe

Location: Remote

Posted Dec 01, 2025

Stripe is a financial infrastructure platform that enables businesses to accept payments and grow revenue. The Company Universe team focuses on data-driven solutions to support Sales, Marketing, and Self-Serve Growth. The role of Staff Software Engineer involves designing and developing data pipelines, applications, and tools to empower these teams and improve customer experiences.

Support Operations Manager

Company: Apollo.io

Location: USA

Posted Dec 01, 2025

Apollo is seeking a highly analytical Support Operations Manager to lead process improvement, automation, and AI adoption initiatives. The role involves building dashboards, conducting analyses, managing bonus programs, and championing AI-powered solutions to enhance support efficiency and scalability. The ideal candidate has 3-5 years of experience in support operations, program management, and AIdriven tools, with strong analytical and communication skills.

Senior Customer Care Engineer (L-4)

Company: PaxeraHealth

Location: Remote

Posted Nov 30, 2025

PaxeraHealth Corp is hiring a Senior Customer Care to join their Implementation and Customer Care team. The role offers on-the-job training, a respectful work environment, and the opportunity to work with a growing company in the medical IT industry. The position requires a strong background in PACS/Healthcare IT, excellent problem-solving skills, and a passion for customer support.

Business Development Manager - Connect

Company: PLACE Corporate Careers

Location: Remote

Posted Dec 01, 2025

Transactly is seeking a Business Development Manager to expand their Connect business by securing enterprise clients and cultivating partnerships. The role offers competitive compensation, remote flexibility, and opportunities to shape the future of real estate services through innovative solutions.

Lead Full Stack Engineer - Java/J2EE (Director level)

Company: First Advantage

Location: Remote

Posted Nov 30, 2025

First Advantage is seeking a Lead Full Stack Engineer to drive architecture and engineering excellence for JavaJ2EE applications on Azure. The role involves technical leadership, mentorship, and hands-on development, with a focus on secure, scalable systems. The company values diversity, inclusion, and employee growth.

Customer Success

Company: ElevenLabs

Location: Remote

Posted Dec 01, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking a Customer Success professional to manage a large book of business and drive client success.

Senior Software Development Engineer in Test

Company: Recharge

Location: Remote

Posted Dec 01, 2025

The QA group at Recharge is responsible for maintaining high quality software products through automated testing, manual feature testing, and product reliability monitoring. As a senior SDET, you will work collaboratively with engineers and product counterparts to develop products, create automation tests, review merge requests, and apply your knowledge to engineering challenges. The company values execution, engineering excellence, communication, pragmatism, bias for action, kindness and respect, and ambition.

Resource Management Coordinator

Company: GuidePoint Security

Location: Remote

Posted Dec 01, 2025

The Resource Management Coordinator role involves strategic resource planning, project support, and stakeholder collaboration. It requires expertise in scheduling, systems proficiency, and analytical skills to ensure efficient delivery and team success.

Customer Success - Commercial

Company: ElevenLabs

Location: Remote

Posted Dec 01, 2025

ElevenLabs is a leading audio AI company with significant growth and innovative offerings. They seek a Customer Success professional to drive client success and scale their impact.

Senior Manager - Human Resources Business Partner

Company: TrueML

Location: Remote

Posted Dec 01, 2025

TrueML is seeking a strategic and experienced Sr Manager HRBP to partner with leaders in TrueML Products and TrueML Shared Services while leading a team of HRBPs across the company. The role involves providing direct HRBP support to senior leaders, developing a team of HRBPs, driving workforce planning, talent management, employee engagement, and leadership development, overseeing immigration, complex employee relations, and compliance across multiple states and countries, and advising on broader people team initiatives like compensation management, total rewards, and improving team processes.

Administrative Assistant (Virtual)

Company: Celeste

Location: Remote

Posted Nov 30, 2025

This text promotes remote virtual assistant opportunities with competitive rates, remote work flexibility, and long-term client partnerships. It highlights skills required, benefits like supportive teams, and open positions for experienced professionals worldwide.

Software Engineer

Company: Tines

Location: Remote

Posted Dec 01, 2025

The job summary describes a role in the engineering team responsible for building a Records solution for data management and analytics. The role involves driving impactful changes, collaborating with design and product teams, writing high-quality code, identifying areas for improvement, mentoring other engineers, and working on projects like scaling the Records feature and creating new types of dashboards. The role requires 4+ years of experience as a software engineer, proficiency in high-level programming languages, and a focus on the most important problems. The company values health, sustainability, inclusivity, and support for employees' growth.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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