Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Associate Customer Experience Specialist (Japanese-English Bilingual)

Company: First Advantage

Location: Remote

Posted Nov 29, 2025

The job posting is for an Associate Customer Experience Specialist role that requires fluency in Japanese and English. The role involves providing empathetic, high-quality support to clients and candidates via voice, chat, and email. The position offers opportunities for career growth, skill development, and being part of a global team that values excellence, collaboration, and continuous learning.

Settlement Support Coordinator

Company: InvestorKit

Location: Remote

Posted Nov 29, 2025

The role of a Settlement Support Coordinator at InvestorKit is critical in delivering an exceptional client experience from the moment a property goes unconditional to the successful completion of settlement. The coordinator is the primary point of contact, responsible for coordinating all aspects of the settlement journey, including liaising with internal teams and external stakeholders. The role allows Senior Property Acquisitions Analysts to focus on sourcing and securing properties while the coordinator takes ownership of the post-purchase experience. The coordinator's dedication, systems discipline, and communication skills directly impact InvestorKit's reputation and the long-term satisfaction of its clients.

Senior Full Stack Software Engineer

Company: Tillster, Inc.

Location: Remote

Posted Nov 29, 2025

The job posting is for a Senior FullStack Software Engineer position at Tillster, a global leader in digital ordering and customer engagement solutions. The role involves contributing to the design, development, and support of scalable integrated business systems across web, cloud, and enterprise platforms. The position offers a competitive salary range of $135,000 to $165,000, along with comprehensive benefits including health, holidays, PTO, retirement, and education assistance programs.

Senior Property Acquisition Analyst

Company: InvestorKit

Location: Remote

Posted Nov 29, 2025

The role of a Senior Property Acquisitions Analyst at InvestorKit involves leading acquisition efforts, sourcing and negotiating high-quality properties, conducting due diligence, collaborating with various teams, and ensuring a smooth client experience. The position requires attention to detail, negotiation skills, property knowledge, and execution discipline. The company values include trust, data-driven decisions, and improving clients' lives through successful property investments.

Senior Technical Project Manager - Mobile

Company: iRhythm

Location: Remote

Posted Nov 29, 2025

iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to deliver clinically actionable information. iRhythm is shaping a future where everyone can access the best possible cardiac health solutions. The company values collaboration, innovation, and putting patients first.

UX Designer

Company: Hammerspace

Location: Remote

Posted Nov 29, 2025

This job posting seeks a UX Designer with experience in enterprise software, focusing on intuitive design and accessibility. It outlines responsibilities, qualifications, and benefits, emphasizing a user-centered approach.

Enterprise Security Engineer - IAM

Company: First Advantage

Location: Remote

Posted Nov 29, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce. The position involves administering and maintaining IAM solutions, supporting automated provisioning, developing technical documentation, analyzing IAM data, and providing expert support for IAM-related incidents.

Support Specialist

Company: ImageTrend

Location: USA

Posted Nov 29, 2025

ImageTrend Inc is a company dedicated to providing software solutions, data analytics, and services for healthcare and emergency response communities. They are seeking a dynamic application support professional to join their team, with a focus on excellent customer service and troubleshooting. The company values innovation, collaboration, and community involvement.

Director of Analytics - Marvel Strike Force

Company: Scopely

Location: Remote

Posted Nov 29, 2025

Scopely is seeking a Director of Analytics to lead analytics for Marvel Strike Force, a top mobile RPG. The role involves setting strategic direction, managing a team, performing hands-on analytics, and collaborating cross-functionally to drive player experience and financial success.

Implementation Engineer - Medical Imaging

Company: PaxeraHealth

Location: Remote

Posted Nov 29, 2025

This job posting promotes a remote position at PaxeraHealth Corp in the healthcare IT field, highlighting opportunities for technical support, collaboration with cross-functional teams, and benefits like competitive salary, health insurance, and a friendly work environment. The company emphasizes innovation, excellence, and growth potential.

Global Pet Relocation Manager

Company: PetRelocation

Location: USA

Posted Nov 29, 2025

The job posting is for a Global Pet Relocation Manager position at PetRelocation, a company that has been helping pets move around the world since 2004. The role involves managing end-to-end pet relocations, building client relationships, and ensuring successful relocations. The company offers a competitive compensation package, including a base salary, performance-based raises, and a quarterly bonus. PetRelocation values diversity, work-life balance, and employee learning and development.

Digital Marketing Project Manager

Company: Finalsite

Location: USA

Posted Nov 29, 2025

Finalsite is a leading website communications, enrollment, and marketing platform for schools and school districts worldwide. The company offers a comprehensive suite of products and services to help schools connect with their community, recruit students and staff, and fundraise while ensuring data privacy, accessibility, hosting, and security. Finalsite is headquartered in Glastonbury, CT, USA, with a remote workforce across the US, Europe, South America, and Asia.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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