Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Digital Growth Marketing Manager

Company: Pipe17

Location: Remote

Posted Nov 29, 2025

Pipe17 is seeking a versatile and results-driven Digital Growth Marketing Manager to lead integrated campaigns, manage content and web assets, partner with external vendors, and drive measurable pipeline growth. The role requires experience in B2B marketing, AI fluency, and the ability to thrive in a fast-paced startup environment.

Senior Director, Sales - Microsoft Partnership

Company: Tanium

Location: Remote

Posted Nov 29, 2025

The Senior Director of Sales for the Microsoft Partnership at Tanium is responsible for driving Microsoft Sourced and Influenced New Annual Recurring Revenue. The role involves expanding and deepening Tanium's strategic relationship with Microsoft, collaborating with Microsoft's Sales Partner Security and Azure organizations, and driving cross-functional alignment on go-to-market execution. The ideal candidate has 10-15+ years of sales experience, a strong track record of quota overachievement, and established relationships with mid-level and senior leaders in Microsoft's sales organization.

Customer Success Manager

Company: Tines

Location: Remote

Posted Nov 29, 2025

The Customer Success Manager role at Tines is a critical position in the company's growth trajectory. The role involves driving adoption, expanding usage across the customer base, and ensuring customers realize the full potential of the platform. The CSM will work closely with various teams, including Sales, Support, Marketing, and internal resources, to support customers from onboarding to renewals. The ideal candidate will have 3-5 years of experience in a technical account management, customer success, or post-sales role at a technology company, experience with SaaS solutions for technical teams, and knowledge of APIs.

Technical Lead Developer (AWS Full-Stack Angular & Python)

Company: Capstone Integrated Solutions

Location: Remote

Posted Nov 29, 2025

Capstone Integrated Solutions is a comprehensive services provider with a team of highly experienced professionals. They offer a complete suite of services for software development, system analysis, integration, implementation, and support. The company is looking for a Senior Technical Lead Developer to guide the design, development, and delivery of a cloud-native application built on AWS with an Angular frontend and Python backend.

Strategic Finance Associate

Company: Consensys

Location: Remote

Posted Nov 29, 2025

Consensys is a leading blockchain and web3 software company pioneering innovation in the ecosystem. Their mission focuses on making decentralized web accessible, with products like MetaMask and Infura. The finance team seeks a Strategic Finance Associate to drive financial insights and support growth, emphasizing blockchain expertise and collaborative problem-solving in a dynamic startup environment.

Operations Specialist - Vendor Management

Company: Myriad360

Location: Remote

Posted Nov 29, 2025

The job description outlines the role of an Operations Specialist in Vendor Management Subcontract within the Service Operations team. The role involves strengthening operational efficiency, driving profitability, managing subcontractors, bid and proposal handling, documentation oversight, schedule management, performance reporting, vendor assessments, compliance management, and identifying opportunities to expand and optimize the vendor ecosystem. The ideal candidate should have 2-4 years of experience in strategic operations, project coordination, or vendor/subcontractor management, strong analytical and organizational skills, and experience in vendor assessment systems, contract negotiation, and compliance management.

Enterprise Account Manager

Company: Immersive

Location: Remote

Posted Nov 29, 2025

Immersive is a leader in people-centric cyber resilience, partnering with enterprise organizations to build cyber resilience and tackle cyber threats. They offer a SaaS platform that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations. The company is hiring for a Senior Enterprise Account Manager role, seeking a senior sales person with experience in the cybersecurity sector. The role involves building relationships with CISOs, winning large-scale enterprise business, and educating the market on their groundbreaking cybersecurity solution.

AI Artist/Producer

Company: Innovecs

Location: Remote

Posted Nov 29, 2025

Innovecs is a global digital services company seeking AI artists and producers for diverse projects. They offer flexible hours, competitive compensation, comprehensive hardware/software setup, open-door culture, health insurance, learning and development opportunities, and virtual team-building activities.

Software Consulting Specialist - Security

Company: ‎ConnectWise

Location: Remote

Posted Nov 29, 2025

The Software Consulting Specialist role involves evaluating client needs, providing support, coordinating project implementation, training clients on ConnectWise solutions, and maintaining key performance indicators. The position requires strong communication, analytical, and organizational skills, as well as the ability to work independently and adapt to new technologies.

Senior Manager - Google Cloud

Company: Myriad360

Location: Remote

Posted Nov 29, 2025

The role of Google Practice Leader at Myriad360 involves strategic leadership, sales enablement, operational excellence, and partnership development to drive growth and success of the Google Cloud business. The ideal candidate should have extensive experience in technology sales, leadership, and practice management within the Google or cloud ecosystem.

Federal Contracts Administrator

Company: GuidePoint Security

Location: Remote

Posted Nov 29, 2025

The Federal Contracts Administrator role involves reviewing and negotiating contracts to achieve business objectives while mitigating risk. Responsibilities include managing the contract lifecycle, ensuring compliance with company standards, and working with the management team to implement long-term processes. The role requires a bachelor's degree or equivalent experience, 12 years of experience in legal and federal contracts, and excellent communication and negotiation skills.

Senior Payments Operations Manager

Company: Airbnb

Location: Remote

Posted Nov 29, 2025

The role of Senior Payments Operations Manager for Procedures Standards & GTM Readiness at Airbnb involves leading the development, standardization, and execution of global payments procedures and standards. The position focuses on operationalizing the payments platform, building policies and processes, and ensuring seamless, transparent, and trusted payment experiences for guests and hosts. The role requires 12+ years of experience in payments, fintech, or financial services, with a strong understanding of payins, payouts, operational workflows, forecasting, and exception management.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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