Customer Service Jobs

1,441,565 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Senior Python Software Engineer

Company: Nearform

Location: UK

Posted Nov 22, 2025

This job posting highlights a remote permanent Senior Python Engineer role at Nearform, emphasizing benefits like flexible working, competitive compensation, professional development opportunities, and a supportive work environment. The position involves designing scalable solutions and collaborating with global teams, with a focus on technical excellence and innovation.

Head of Corporate Strategy

Company: Upwork

Location: USA

Posted Nov 22, 2025

Upwork Inc connects businesses with global AI-enabled talent across various contingent work types. The company offers the Upwork Marketplace and Lifted, providing access to skilled professionals and enterprise solutions. Upwork facilitates over $30 billion in transactions and aims to create economic opportunities worldwide.

Manager - Internal Integration and Automation

Company: Sprout Social

Location: USA

Posted Nov 22, 2025

Sprout Social is seeking a Manager to lead foundational integrations and automations using AI. The role involves working closely with executive leaders to shape the long-term vision for intelligent automation. The ideal candidate should have a blend of business acumen, technical expertise, and soft skills. The company offers a unique structure for career growth, exposure to various projects, and opportunities to make a deeper impact on the organization.

Senior Full Stack Engineer II

Company: Alma

Location: USA

Posted Nov 22, 2025

Alma is seeking a mission-driven Senior FullStack Engineer II to build tools for mental health providers, offering competitive benefits and a remote-first work environment with opportunities for growth and impact.

Senior Research Program Manager - Information Sharing

Company: Netflix

Location: Remote

Posted Nov 22, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Consumer Insights team plays a crucial role in uncovering and sharing deep human insights to guide innovations across Netflix. The role involves working with researchers, data practitioners, and leaders to ensure insights have optimal business impact. Strong communication, storytelling, and collaboration skills are essential.

Client Happiness Servicing Associate

Company: Earnest

Location: USA

Posted Nov 22, 2025

This job description outlines a Client Happiness Servicing Associate role with responsibilities including customer support, product promotion, payment assistance, and team collaboration. It specifies qualifications like customer service experience, communication skills, and familiarity with financial processes, with a start date of January 12, 2026.

Engineering Manager - Accounting

Company: Hostaway

Location: Remote

Posted Nov 22, 2025

Hostaway is seeking a delivery-focused Engineering Manager to build and lead their first Trust Accounting team. The role involves designing and delivering a financial subsystem for property managers, ensuring accuracy, compliance, and reliability. The ideal candidate will have 6+ years of experience as a Software Engineering Manager, strong software engineering foundation, and excellent communication and collaboration skills. The company offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership culture.

Clinical Educator

Company: Lingraphica

Location: Remote

Posted Nov 22, 2025

Lingraphica seeks a Clinical Educator to provide training and support for speech-language pathologists, focusing on AAC technology. The role involves demos, webinars, and collaboration with teams. Benefits include competitive pay, comprehensive benefits, and career growth opportunities.

Partner Sales Executive

Company: Canonical

Location: Australia,New Zealand,Anywhere

Posted Nov 22, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is growing its channel sales team to capitalize on demand from partners. The Partner Sales Executive role involves developing channel strategy, recruiting new partners, and driving sales within the ANZ territory.

Senior Content Creator - Test Prep and ELA

Company: Khan Academy

Location: USA

Posted Nov 22, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer a wide range of educational content and practice materials for PreK-12th grade and early college core academic subjects, with a focus on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, particularly those in historically under-resourced communities. They are looking for a Senior Content Creator to manage and drive development in the Test Prep domain, specifically focusing on SAT, with responsibilities including expanding test prep offerings, developing high school ELA courses, and working cross-functionally with various teams.

Partnerships & Sales Operations Manager, Khan Kids

Company: Khan Academy

Location: USA

Posted Nov 22, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, particularly in historically under-resourced communities.

Client Happiness Associate - Support & Sales

Company: Earnest

Location: USA

Posted Nov 22, 2025

The role involves proactive client engagement, problem-solving, CRM management, and achieving conversion targets with a focus on exceptional customer service and long-term relationships.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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