Customer Service Jobs

1,441,565 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Senior Engineering Manager, Core Multi-Product Enablement

Company: Dropbox

Location: Canada

Posted Nov 20, 2025

The role is a Senior Engineering Manager position at Dropbox, responsible for leading a team of 12-25 engineers to execute on critical company-wide business objectives. The team will own the MultiProduct Enablement (MPE) initiative, which provides a unified experience for discovering, purchasing, and managing multiple Dropbox products. The ideal candidate will have strong leadership skills, technical expertise, and a passion for driving results in a collaborative, virtual-first environment.

Enterprise Account Executive - Healthcare

Company: ElevenLabs

Location: USA

Posted Nov 20, 2025

ElevenLabs is a leading audio AI company that has developed humanlike speech technology. They have raised significant funding and achieved a high valuation. The company offers a Creative Platform and Agents Platform powered by proprietary AI models. They are seeking an experienced Enterprise Account Executive to drive growth in large enterprises.

Senior Software Engineer - Web Services

Company: Mozilla

Location: Canada

Posted Nov 20, 2025

MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, develops open-source email and productivity tools like Thunderbird. They value privacy, user control, and collaboration with a global community. The company seeks a Senior Software Engineer to lead web services initiatives, focusing on JMAP, Python, and TypeScript. They offer competitive salaries, benefits, and a remote work environment.

Senior Solutions Engineer

Company: Databricks

Location: Denmark

Posted Nov 20, 2025

Databricks is a company that aims to create a unified platform for data science and analytics, making it accessible to everyone. They provide a user-friendly and intuitive platform that fosters a culture of creativity, experimentation, and continuous improvement. The company is looking for a Solutions Architect to work with clients, demonstrate the platform's capabilities, and help customers solve their complex data challenges.

Senior Engineering Manager, Core Multi-Product Enablement

Company: Dropbox

Location: USA

Posted Nov 20, 2025

The role is a Senior Engineering Manager position at Dropbox, responsible for leading a team of 12-25 engineers to execute on critical company-wide business objectives. The team will own the MultiProduct Enablement (MPE) initiative, which provides a unified experience for discovering, purchasing, and managing multiple Dropbox products. The ideal candidate should have strong leadership skills, technical expertise, and a passion for driving results in a collaborative, virtual-first environment.

Account Executive - Small Business

Company: HubSpot

Location: USA

Posted Nov 20, 2025

HubSpot is seeking a Growth Specialist Account Executive to join their direct sales team. The role involves identifying and closing new business opportunities in the small business space, using strong consultative selling skills. The ideal candidate should have at least 1 year of experience with self-sourced outbound leads, a positive outlook, and exceptional consultative selling and closing skills.

Sales Account Executive

Company: Influur

Location: Mexico

Posted Nov 20, 2025

Influur is a company that uses creators' data and AI to revolutionize influencer marketing, making it measurable, predictable, and scalable. They are seeking a dealcloser to join their team and help scale the influencer marketing industry by winning new business, growing existing accounts, and building long-term relationships with clients.

Senior Customer Success Manager

Company: Menlo Security

Location: Korea, Republic of

Posted Nov 20, 2025

Menlo Security is a leading cybersecurity company with a mission to enable secure global communication and collaboration. They are growing rapidly and seeking passionate, ethical, and organized talent. The Senior Customer Success Manager role involves building strong relationships, driving product adoption, and ensuring customer success.

Tech Lead - ClipCrop

Company: Storyteller

Location: Romania

Posted Nov 20, 2025

The job posting describes a fully remote, high-growth B2B SaaS platform called Storyteller that helps companies add Instagram-style Stories to their apps and sites. The company is looking for a technical lead to own outcomes, lead a team of 24 engineers, and build production systems using the latest hardware tech stack and tools. The role involves designing and implementing NET services, APIs, and SQL Server for a multitenant B2B SaaS platform, as well as leveraging AI to accelerate development and adoption.

Digital Insurance Agent

Company: Insurify

Location: USA

Posted Nov 20, 2025

The text warns about fraudulent job adverts related to Insurify while promoting the company as a fast-growing fintech startup with strong benefits and career opportunities. It outlines job requirements, company achievements, and work conditions.

Global Head of Specialist Solutions Architecture - Money Management

Company: Stripe

Location: USA

Posted Nov 20, 2025

Stripe seeks a Global Head of Specialist SA for Money Management to lead a high-performing presales engineering team, drive strategic initiatives, and shape the future of financial services solutions. The role emphasizes leadership, technical expertise, and cross-functional collaboration to empower businesses and grow the global economy.

Senior Product Manager - Personal Banking

Company: Mercury

Location: USA

Posted Nov 20, 2025

Mercury, a fintech company, is seeking a Senior Product Manager to join their Personal Banking team and help shape and scale their consumer banking offering. The role involves creating a holistic, high-scale consumer banking program, working on user-facing experiences, and collaborating with internal teams and external partners. The ideal candidate should have 7+ years of relevant product management experience in a financial technology company, be technically inclined, and have a deep understanding of user needs.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages