Customer Service Jobs

1,442,031 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Claims Representative

Company: Sedgwick

Location: USA

Posted Nov 18, 2025

Sedgwick is a global company that offers meaningful work, a caring culture, and work-life balance. They are recognized as one of America's Greatest Workplaces and offer comprehensive benefits. The Claims Representative role involves processing auto and property damage claims, maintaining client relations, and meeting deadlines.

Senior Data Scientist - Ads Data Platform

Company: Spotify

Location: Remote

Posted Nov 18, 2025

The Advertising Product & Technology team at Spotify is building a next-generation advertising platform for audio and video. The Ads Data Platform team is seeking a senior data scientist to help build ad measurement products and support the experimentation platform. The role involves partnering with product and engineering, delivering data-driven solutions, writing code to analyze large datasets, and communicating insights to key partners.

Content Designer - Advertising

Company: Spotify

Location: North America,Latin America

Posted Nov 18, 2025

The role is for a Content Designer to join the Ads design team at Spotify, focusing on writing clear UX copy for the Ads Manager interface and consumer-facing ad formats. The ideal candidate should have 3+ years of experience in content design, UX writing, or a similar role, with a strong interest in Artificial Intelligence. The position offers flexibility to work within the Americas region, with a base salary range of $118,623 to $169,462 plus equity. Spotify is an equal opportunity employer with a commitment to inclusivity and accessibility.

Sr. Growth Marketing Manager

Company: iHerb

Location: Remote

Posted Nov 18, 2025

The Sr Marketing Manager Growth Marketing APAC Markets role is responsible for driving growth strategy across performance marketing channels in the APAC region, with a focus on Japan and Korea. The role involves managing paid media programs, optimizing campaigns, collaborating with cross-functional teams, and developing a high-performing team. The ideal candidate should be data-driven, analytical, and have deep experience driving growth for enterprise e-commerce companies.

Sales Manager - Performance

Company: Kayzen

Location: Remote

Posted Nov 18, 2025

Kayzen, a mobile demand-side platform, is seeking a Sales Manager Performance to join their global team. The role involves driving customer satisfaction, fostering long-term relationships, and contributing to the company's growth. The ideal candidate should have experience in the adtech or digital marketing industry, a strong network with agency executives, and a strategic approach to revenue growth.

Senior Product Manager

Company: MariaDB plc

Location: Ireland

Posted Nov 18, 2025

MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a technical and customer-focused Product Manager to drive the strategy and execution for their distributed database engine, AI capabilities, and high-availability solutions. The role involves collaborating with engineering, open-source communities, and technology partners to create a compelling product vision and roadmap.

Senior Product Manager

Company: MariaDB plc

Location: UK

Posted Nov 18, 2025

MariaDB is a widely used database platform powering applications for companies of all sizes, including 75% of the Fortune 500. The company is seeking a technical and customer-focused Product Manager to drive the strategy and execution for their distributed database engine, AI capabilities, and high-availability solutions. The role involves contributing to product direction, managing roadmaps, collaborating with engineering and the open-source community, and aligning cross-functional teams.

Commercial Counsel Team Lead

Company: G-P

Location: USA

Posted Nov 18, 2025

Globalization Partners LLC is seeking a Commercial Counsel Team Lead for the Americas. The role requires a JD from an accredited US law school, an active law license, and at least 24 months of experience in a commercial counsel position. The position involves preparing, reviewing, and negotiating contracts, providing legal advice, and supporting product development and compliance. The annual base salary range is $148,000 to $222,000 plus variable compensation.

Enterprise Sales Leader - Healthcare & Life Sciences

Company: OpenAI

Location: USA

Posted Nov 18, 2025

OpenAI is seeking an experienced Enterprise Sales Leader for the Healthcare & Life Sciences industry. The role involves building and leading a team of Account Directors to land and grow large HLS customers. The leader will coach reps, drive pipeline and forecasting practices, and create a vertical GTM playbook. The role requires 15+ years of enterprise sales experience, a track record of driving revenue growth, and experience leading verticalized sales motions.

Chief Software Architect

Company: Masabi

Location: Remote

Posted Nov 18, 2025

Masabi is a company driving the fare payment revolution, powering the journeys of millions worldwide. They build fare collection platforms and have partnered with major players in the transport space. The company is hiring a Chief Architect to shape their technology strategy and lead their Data and AI vision for their multitenant SaaS platform.

Professional Services Engineer

Company: Tines

Location: USA

Posted Nov 18, 2025

The role is a remote Professional Services Engineer position at Tines, focusing on integrating and optimizing workflow automation solutions for customers. The ideal candidate will have 5+ years of experience delivering Professional Services and implementing SOAR platforms, strong customer-facing skills, and experience with APIs and automation solutions.

Customer Success and Implementation Manager

Company: TrustArc

Location: Remote

Posted Nov 18, 2025

This job description highlights a Customer Success Manager role at TrustArc, emphasizing enterprise-scale SaaS deployments, AI-enabled solutions, and customer-centric outcomes. The position offers competitive compensation, flexible work arrangements, and opportunities for professional growth. TrustArc promotes a diverse, inclusive workplace with employee support programs and a focus on work-life balance.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages