Customer Service Jobs

1,442,031 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Security Engineer L5 - Incident Response Team

Company: Netflix

Location: Poland

Posted Nov 18, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company offers a wide variety of TV series, films, and games across different genres and languages. Netflix provides a flexible viewing experience, allowing members to play, pause, and resume watching anytime, anywhere. The company values diversity and inclusion, and strives to create a unique culture.

Senior Customer Success Manager

Company: Qualio

Location: Ireland

Posted Nov 18, 2025

Qualio is a quality management platform for life science teams, trusted by hundreds of international customers. The company is remote and globally distributed. The job opportunity involves working with customers to understand their goals, align on business objectives, and implement account plans to grow and secure the portfolio. The role requires maintaining a revenue base, building strong relationships, driving upgrade revenue, collaborating with teams, and having relevant skills and experience in customer success, B2B SaaS, and life sciences industries.

Customer Care Process Excellence Manager

Company: InPost

Location: Poland

Posted Nov 18, 2025

InPost Group is an innovative European out-of-home deliveries company with a network of intelligent lockers and expanding service portfolio. They are seeking a Customer Care Excellence Manager to lead strategic and operational initiatives to drive process improvement and innovation across the group's customer care function.

Sr. Customer Billing & Real Specialist

Company: Fortive

Location: USA

Posted Nov 18, 2025

The text describes billing operations responsibilities including invoice generation, cross-functional collaboration, and system maintenance. It outlines job requirements such as education, experience, and technical skills needed for a SaaS billing role.

Director - Implementation

Company: ImageTrend

Location: USA

Posted Nov 18, 2025

ImageTrend Inc focuses on healthcare data integration and offers a Director of Implementation role with strategic leadership and project delivery responsibilities, featuring a competitive salary range of $115k-$150k. The position emphasizes client satisfaction, process improvements, and cross-functional collaboration while promoting a inclusive workplace environment.

Director - Strategic Planning

Company: EVERSANA

Location: USA

Posted Nov 18, 2025

EVERSANA INTOUCH is a global marketing agency network serving the life sciences industry. They provide creative, media, enterprise solutions, and data analytics services. The company values diversity, inclusion, and patient-centricity. They seek a Director of Strategic Planning to act as the voice of the customer, collaborate with teams, and develop data-driven strategies.

Product Manager

Company: LI.FI

Location: North America,Latin America,EMEA,APAC

Posted Nov 18, 2025

The job posting is for a Product Manager to lead the development and go-to-market strategy for the company's B2B2C product suite and widget. The role involves defining product requirements, building roadmaps, driving MVPs to market, conducting user research, collaborating with engineers and partners, and contributing strategically to the company's growth. The ideal candidate has 5+ years of product management experience, preferably in B2B2C or fintech/crypto, a proven track record of bringing technical products to market, and strong user research and go-to-market skills. The company culture emphasizes embracing differences, owning tasks end-to-end, failing forward, and having fun together. Benefits include annual team offsites, PTO, flexible remote days and hours, equity participation, personal development budget, and remote budget.

Sales Manager - SMB

Company: HubSpot

Location: Australia

Posted Nov 18, 2025

HubSpot's job posting emphasizes growth, mission-driven culture, and competitive benefits for Sales Managers, highlighting empowerment and collaboration.

Associate Account Executive

Company: FireMon

Location: Mexico

Posted Nov 18, 2025

FireMon is warning about a phishing attempt impersonating their HR department. They are hiring an Account Associate to help with customer acquisition and revenue growth. The role involves working with partners, marketing, and channel teams. FireMon provides network security solutions for hybrid environments.

Virtual Assistant (with Social Media & CSR Background)

Company: Bamboo Works

Location: Philippines

Posted Nov 18, 2025

The job posting is for a part-time virtual assistant role supporting a growing electrical services business in Australia. The role involves handling customer calls, managing CRM and scheduling, social media posting, and other administrative tasks. The ideal candidate should have excellent communication skills, experience in customer service and social media, and be comfortable using various software platforms.

Customer Experience - Program Manager

Company: iRhythm

Location: USA

Posted Nov 18, 2025

iRhythm is a leading digital healthcare company that creates trusted solutions for detecting, predicting, and preventing disease. The company combines wearable biosensors, cloud-based data analytics, and proprietary algorithms to provide clinically actionable information. iRhythm is committed to improving cardiac health and offers career opportunities for builders and problem solvers to shape the future of cardiac health.

Staff Backend Engineer, PHP + Go

Company: Hostaway

Location: Europe

Posted Nov 18, 2025

Hostaway is seeking a highly motivated Staff Backend Engineer to join the Core team responsible for integrations with key partners. The role requires 6+ years of SaaS software development experience, expertise in backend languages, and strong understanding of relational databases. The company offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership approach.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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