Customer Service Jobs

1,442,031 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Staff Engineer

Company: NABIS

Location: USA

Posted Nov 18, 2025

Nabis is a leading licensed cannabis wholesale platform with a mission to empower the world to discover cannabis. They are building an innovative technology-first platform to scale the cannabis industry and are seeking a Staff Engineer to drive the success of their V2 Platform. Nabis offers a fully remote, high-impact role with competitive compensation and a diverse, inclusive work environment.

Director of Clinical Research Consulting

Company: Vitalief

Location: Remote

Posted Nov 17, 2025

Vitalief is a trusted partner in the clinical research industry, offering consulting and functional service provider solutions to streamline operations, reduce costs, and accelerate breakthroughs. They are seeking a client-facing, problem-solving, and strategic clinical research professional to join their Client Services Delivery Team as a Study Activation Subject Matter Expert, with a focus on reducing time to trial activation.

Account Executive

Company: Rain Technologies Inc.

Location: Remote

Posted Nov 17, 2025

Rain, a fast-growing EWA fintech company with $400M in funding, is hiring for a high-energy sales role. They offer competitive salaries, benefits, and a focus on innovation and diversity.

Systems Administrator (Zendesk)

Company: Vonage

Location: Poland

Posted Nov 18, 2025

The Systems Administrator role at Vonage API is crucial for administering and optimizing core platforms that power the Customer Success organization. The role involves managing CRM systems, AI-driven tools, data management, integrations, and process improvements to ensure seamless customer experiences and insights at scale.

Lead Software Engineer

Company: Green Dot Corporation

Location: Remote

Posted Nov 17, 2025

Green Dot Corporation is seeking a Lead Software Engineer to join the CES team and build scalable, secure systems that enhance customer experience. The role involves leading the full software development lifecycle, designing CRM solutions, writing high-quality code, configuring CRM systems, leading innovation initiatives, ensuring compliance, mentoring developers, and implementing testing strategies.

Senior Product Manager - Order Fulfillment Experience (QuickPack)

Company: Shippo

Location: USA

Posted Nov 17, 2025

Shippo is a shipping platform that provides merchants with best-in-class shipping solutions, competitive rates, and a streamlined fulfillment process. The company is seeking a Senior Product Manager to lead the Order Fulfillment experience, focusing on pick and pack workflows. The role requires a balance of strategic vision, data-driven decision making, and strong execution to improve fulfillment efficiency, customer satisfaction, and revenue impact.

CRM/Hubspot Specialist

Company: Blossom

Location: Colombia

Posted Nov 17, 2025

Blossom is a US-based company with over 20 years of experience in providing financial services to credit unions. They are seeking a CRM Specialist with 3+ years of experience to manage and optimize their HubSpot CRM instance. The role involves ensuring data integrity, security, and compliance while implementing automation and integrations to support marketing, sales, and customer success initiatives.

Staff Product Manager

Company: Dropbox

Location: Canada

Posted Nov 18, 2025

Dropbox is seeking a Staff Product Manager to lead the evolution of Find and Relevance within Dash, the intelligent search and organizational assistant. The role focuses on improving search quality, query understanding, personalization, and ranking relevance by leveraging AI techniques. The ideal candidate will have 8+ years of product management experience, success in improving search ranking systems, and familiarity with modern AI systems.

Claims Examiner | Multi-Line | Public Entity

Company: Sedgwick

Location: USA

Posted Nov 17, 2025

Sedgwick is a global company offering meaningful work, career growth, and a caring culture. They are recognized as one of America's Greatest Workplaces and offer comprehensive benefits. The company is seeking a claims examiner with 5+ years of experience to join their team.

Sales Mid-Market Prospecting Account Executive, Corporate Impact - YourCause

Company: Blackbaud

Location: Remote

Posted Nov 17, 2025

The Corporate Impact Sales team at Blackbaud is seeking an ambitious, energetic sales professional to help companies do more good in the world through their Corporate Social Responsibility programs. The role involves qualifying, pursuing, and closing opportunities for corporate software solutions, establishing key account relationships, and providing ROI solutions. The ideal candidate should have 2-4 years of successful sales experience, preferably in an IT or software SaaS environment, and possess superior communication skills, a strong work ethic, and excellent time-management skills.

Billing Representative

Company: Clipboard Health

Location: Philippines, South Africa, Jamaica, Mexico

Posted Nov 17, 2025

The job description outlines a critical role in ensuring workplace payments and cash flow for a company. Responsibilities include following up on payments, resolving billing issues, and collaborating with multiple teams. Requirements emphasize communication skills, problem-solving, and adaptability, with remote work options and a fast-paced startup environment.

Senior Financial Analyst - Clinical Trials

Company: Vitalief

Location: Remote

Posted Nov 17, 2025

Vitalief is a trusted partner in the clinical trials landscape, offering consulting and FSP solutions to streamline operations and reduce costs. They are seeking a Senior Clinical Research Financial Analyst to join their team and support their mission to impact and save lives.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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