Customer Service Jobs

1,442,152 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Mortgage Loan Processor

Company: RWM Home Loans

Location: USA

Posted Nov 16, 2025

The job overview describes a detail-oriented and results-driven Mortgage Loan Processor role. The position involves reviewing loan files, analyzing borrower documentation, ensuring compliance with lending requirements, collaborating with team members, and delivering exceptional customer service. The role requires 3-5 years of recent mortgage processing experience with various loan types, deep knowledge of loan structuring and underwriting guidelines, and proficiency in regulatory compliance.

Community & Customer Marketer (Viator)

Company: Tripadvisor

Location: UK

Posted Nov 16, 2025

Bókun, a subsidiary of Tripadvisor, is a rapidly growing travel technology company that offers cutting-edge solutions to the Tours and Experiences industry. They are seeking a passionate and results-oriented Community & Customer Marketer to join their team. The ideal candidate will focus on building and nurturing a vibrant community around the Bókun brand, driving customer success, engagement, and referrals through various marketing initiatives.

Solutions Engineer

Company: Finalsite

Location: USA

Posted Nov 16, 2025

Finalsite is a community relationship management platform for K12 schools, helping schools attract students, engage families, build community, and thrive. They offer an integrated platform for websites, communications, mobile apps, enrollment, and marketing services. Finalsite is looking for a Solutions Engineer to support the growth of their sales and client success teams, serving as a technical resource and trusted advisor to customers and prospects.

Software Development Engineer III - Maps API

Company: Mapbox

Location: Germany

Posted Nov 16, 2025

Mapbox is a leading real-time location platform for businesses, providing tools for navigation, mapping, and location-aware applications. The company values high-performing individuals, diversity, and a culture of teaching and learning. The Maps API team builds and maintains mapping services, with a focus on scalability, reliability, and performance.

Engineer - Full Stack (Revenue Zone)

Company: Zapier

Location: North America

Posted Nov 16, 2025

Zapier seeks a Full Stack Engineer to build and evolve infrastructure for their Revenue Zone, focusing on payments, subscriptions, and customer experiences. The role involves modernizing systems, collaborating across teams, and contributing to scalable solutions that impact millions of users.

Sourcing & Production Lead | Chinese Speaking

Company: Trafilea

Location: USA

Posted Nov 16, 2025

Trafilea is a dynamic and innovative tech e-commerce group operating multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They are looking for a Sourcing & Production Lead to strengthen vendor partnerships, streamline production terms, and drive operational excellence across apparel categories.

Platform Engineer - Senior

Company: Blackbaud

Location: India

Posted Nov 16, 2025

The platform engineer role involves managing Windows systems infrastructure, collaborating with cross-functional teams, and ensuring reliability, security, scalability, and performance. The ideal candidate should have 5+ years of experience in Windows automation, knowledge of cloud platforms, experience with IaC tools, and proficiency in programming languages like Python and PowerShell.

Account Executive - Direct Mail (Nonprofit)

Company: MissionWired

Location: USA

Posted Nov 16, 2025

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create effective fundraising strategies. They have a strong track record of converting over $45 billion in donations and have worked with various well-known organizations. The company values diversity, inclusion, and social change, and is seeking a full-time Account Executive to develop and manage integrated marketing, fundraising, and communications strategies for their nonprofit clients.

Senior Software Engineer II - Messaging Platform

Company: HubSpot

Location: UK

Posted Nov 16, 2025

The text describes HubSpot's messaging infrastructure team and their critical role in maintaining reliable, scalable email systems. It highlights the team's responsibilities, technical challenges, and the importance of their work in supporting customer communication and business success.

Support Agent

Company: Airtm

Location: Latin America

Posted Nov 16, 2025

Airtm is a financial infrastructure company empowering digital entrepreneurs in the Global South by providing a swift and comprehensive platform for low-value cross-border payments and local cashouts. The company aims to build the necessary infrastructure for the online work economy, giving individuals, communities, and countries the tools to control their financial destinies.

Senior Customer Success Manager

Company: Tines

Location: USA

Posted Nov 16, 2025

The Senior Customer Success Manager role at Tines is a remote position based in EST or CST. The role involves driving strategic success planning and engagement across enterprise accounts, fostering champions, and supporting customers throughout their journey. The position requires 8+ years of experience in technical account management or customer success at a technology company, with a focus on SaaS solutions for technical teams. The role partners with various internal teams to drive deeper partnerships and successful customer outcomes.

QA Engineer - Zaps

Company: LI.FI

Location: EMEA

Posted Nov 16, 2025

The job posting is for a cryptonative Quality Assurance Engineer to test and validate the Zaps product, a B2B new product suite. The role involves reviewing DeFi protocol documentation, validating Zap VM executions, designing testing strategies, collaborating with the QA team, and ensuring high-quality releases. The ideal candidate has 5+ years of QA experience, deep cryptonative understanding, and strong communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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