Customer Service Jobs

1,442,152 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Technical Lead

Company: Nearform

Location: India

Posted Nov 16, 2025

NearForm is seeking an experienced technical team leader with a background in Fullstack JavaScript, Node.js, and React development to lead software development projects. The role involves providing technical and line management leadership, translating client requirements into technical briefs, shaping architectural decisions, and delivering high-quality output within specific timeframes. The company offers remote work, flexible hours, and a commitment to employee wellness.

Senior Web Engineer

Company: Green Dot Corporation

Location: Remote

Posted Nov 15, 2025

Green Dot Corporation is seeking a Lead Mobile Engineer to join their Consumer Team, focusing on iOS development with complementary Android expertise. The role involves architecting and developing native iOS applications using Swift and SwiftUI, providing architectural guidance for Android development using Kotlin, and collaborating with cross-functional teams to deliver seamless mobile experiences. The company promotes diversity, offers equal opportunity, and provides reasonable accommodations for candidates.

Lead Mobile Engineer – Consumer Team

Company: Green Dot Corporation

Location: Remote

Posted Nov 15, 2025

Green Dot Corporation is seeking a Lead Mobile Engineer to join their Consumer Team, focusing on iOS development with complementary Android expertise. The role involves architecting and developing native mobile applications, providing architectural guidance, collaborating with cross-functional teams, and implementing observability and monitoring solutions. The company promotes diversity, offers equal opportunities, and values remote work.

Lead Web Engineer

Company: Green Dot Corporation

Location: Remote

Posted Nov 15, 2025

Green Dot Corporation is seeking a Lead Web Engineer to join their Consumer Engineering Team. The role involves architecting and developing enterprise-grade web applications using modern frameworks and cloud-native technologies. The ideal candidate should have 8+ years of web development experience, expertise in React or Angular, and experience with Azure Cloud services. The position offers a competitive salary range of $97,100 to $145,500 per year.

Senior Infrastructure Engineer

Company: BlueVoyant

Location: Remote

Posted Nov 15, 2025

BlueVoyant is seeking a skilled multicloud Infrastructure Engineer to lead infrastructure projects across AWS, Azure, and GCP. The role involves close coordination with team leads, product management, and engineers to design and deliver secure, scalable, and high-availability infrastructure services. The ideal candidate will thrive in a fast-paced environment, collaborate with cross-functional teams, and have expertise in Linux, scripting, configuration management, and container-based deployment technologies.

Lead ETL Engineer_Datawarehouse

Company: Green Dot Corporation

Location: Remote

Posted Nov 15, 2025

Green Dot is seeking a Lead Data Warehouse Developer to join their team in building a next-generation cloud-hosted data platform. The role involves architecting and maintaining data stores, designing data movement pipelines, developing scalable frameworks, and leading data governance capabilities. The company offers a Work from Anywhere model and values diversity and inclusion.

Senior Solutions Architect

Company: ExtraHop

Location: USA

Posted Nov 15, 2025

The Solutions Architecture team at ExtraHops focuses on customer success and outcomes rather than billable hours. The team tackles complex business and technology problems across various industries and technologies. The role of a Solutions Architect involves advanced GUI and trigger script development, understanding networking and application design, analyzing customer network topologies, creating technical assets, conducting root cause analysis, developing custom tools, and conducting hands-on learning sessions with customers.

Solutions Architect

Company: One Model

Location: UK

Posted Nov 15, 2025

One Model is a fast-growing people analytics company seeking a passionate Sales Engineer to help scale their product. The role involves conducting platform demonstrations, designing mockups, developing solution diagrams, creating videos, assisting with RFPs, and responding to customer queries. The ideal candidate is a tech-savvy communicator with a passion for people analytics, excellent communication skills, and experience in HR-oriented software solutions.

Senior Backend Engineer - PHP/Go

Company: Hostaway

Location: Remote

Posted Nov 15, 2025

This job posting highlights Hostaway's growth as a market-leading SaaS company offering remote roles for European candidates. The position emphasizes collaboration with key partners, technical challenges, and benefits like competitive pay, equity, remote work flexibility, and a dynamic international team culture.

Team Lead C#/.NET (Pay)

Company: ApprovalMax Limited

Location: Remote

Posted Nov 15, 2025

ApprovalMax is an award-winning B2B software that streamlines bill and expense approval processes for businesses worldwide. The company is seeking an experienced Team Lead .NET to join their product team and lead the development of scalable software solutions. ApprovalMax offers a growing international business with performance-based compensation, paid time off, and remote work opportunities.

Strategic Account Executive

Company: GitLab

Location: Israel

Posted Nov 15, 2025

The role of a Strategic Account Executive involves supporting GitLab's strategic large prospects and customers, providing account leadership, conducting sales activities, ensuring successful product rollout and adoption, generating qualified leads, expanding industry knowledge, preparing reports, contributing to root cause analysis, communicating lessons learned, utilizing a consultative approach, developing account plans, collaborating with marketing, and utilizing GitLab.

Staff Product Manager - AI Eval Platform

Company: Dropbox

Location: USA

Posted Nov 15, 2025

This job description outlines a Staff Product Manager role focused on AI evaluation frameworks at Dropbox, requiring expertise in metrics, cross-functional collaboration, and technical fluency. Responsibilities include defining evaluation systems, building measurement platforms, and ensuring AI quality standards. The role demands 10+ years of experience in ML/AI evaluation and strong communication skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages