Customer Service Jobs

1,442,152 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Event Operations Coordinator

Company: Gcore

Location: Poland,Serbia,Cyprus

Posted Nov 14, 2025

Gcore is an international cloud and edge leader providing web performance, content delivery, and security solutions. They collaborate with industry giants like Intel, Dell, NVIDIA, and Equinix. Gcore is seeking an Event Operations Coordinator to manage internal and external events, working closely with various teams and partners.

Senior Delivery Manager

Company: NECSWS

Location: UK

Posted Nov 15, 2025

The job description outlines the role of an NEC Digital Senior Delivery Manager, who will support clients through every stage of the delivery lifecycle, ensuring projects run smoothly and efficiently. The role involves managing a multidisciplinary project team, ensuring projects are delivered on time, on budget, and to a high quality, meeting client requirements. The company offers an excellent benefits package, including private medical cover, paid holidays, life assurance, a group pension plan, and flexible benefits.

Sr. Fullstack Engineer I

Company: Khan Academy

Location: Remote

Posted Nov 14, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and strives to build a strong team with diverse backgrounds and experiences. They are looking for a Senior Fullstack Engineer to work on product teams focused on providing equitable solutions to under-resourced communities of students and teachers, with a focus on building tools for teachers and integrating state-of-the-art learning science into their product.

Channel Account Manager

Company: Canonical

Location: Remote

Posted Nov 14, 2025

Canonical promotes itself as a leading open source provider with global enterprise success, highlighting growth opportunities and a distributed work environment. The job posting emphasizes channel sales expansion, strategic partnerships, and competitive compensation while showcasing the company's innovative tech focus and commitment to diversity.

Sr. Fullstack Engineer II

Company: Khan Academy

Location: Remote

Posted Nov 14, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and strives to build a strong team with diverse backgrounds and experiences. They are looking for a Senior Fullstack Engineer II to work on product teams focused on providing equitable solutions to under-resourced communities of students and teachers, with a focus on building tools for teachers and integrating state-of-the-art learning science into their product.

Sports Trader

Company: Betr

Location: Remote

Posted Nov 14, 2025

Betr, founded in 2022, is expanding its gaming platform with new products and a focus on sports betting. They're hiring a Sports Trader to manage odds and grow their market, backed by top investors.

Product Marketing Manager - Emerging Products

Company: Figma

Location: Remote

Posted Nov 14, 2025

Figma is seeking a fullstack Product Marketing Manager to support their emerging products. The role involves partnering with product, sales, design, and marketing teams to develop go-to-market strategies, launch products, and drive adoption. The ideal candidate should have 6+ years of product marketing experience, be able to manage stakeholders at all levels, and have a track record of managing cross-functional initiatives from ideation to execution and measurement.

Senior Data Engineer

Company: Recharge

Location: Remote

Posted Nov 14, 2025

This job posting outlines a Senior Data Engineer role at Recharge, emphasizing responsibilities like building data pipelines, ensuring data quality, and collaborating with cross-functional teams. It highlights required experience with data platforms and tools, along with compensation details in the US and Canada.

Program Manager

Company: phData

Location: Latin America

Posted Nov 15, 2025

The job posting is for an experienced Program Manager to lead the company's next phase of growth. The ideal candidate will have a strong track record of managing large strategic customer portfolios, developing a robust delivery organization, and nurturing future leaders within the team. The role involves overseeing multiple high-visibility projects, ensuring alignment across internal teams and key stakeholders, and driving the company's next stage of growth.

Senior Product Manager

Company: InPost

Location: Remote

Posted Nov 14, 2025

InPost Group is an innovative European out-of-home deliveries company with a market capitalization of about $5 billion. They are looking for an experienced consumer-focused Product Manager to manage technology products in the mobile apps area, drive innovation, and lead product development efforts. The ideal candidate should have around 3 years of experience building high-impact mobile app products, proficiency in English and French, and a passion for scale, bias for outcomes, and long-term value.

Senior Account Executive

Company: Everstream Analytics

Location: Remote

Posted Nov 14, 2025

The text is a job description for a Strategic Account Executive at Everstream, focusing on the automotive industry. It outlines the key responsibilities, required qualifications, and the company's inclusive culture. The role involves customer engagement, relationship development, preparing and implementing deals, and reporting performance. The ideal candidate should have 7-10 years of enterprise sales experience, strong presentation and hunting skills, and fluency in German and English.

Sales Account Executive - Symmetry

Company: Gusto, Inc.

Location: USA

Posted Nov 14, 2025

The role of an Enterprise Account Executive at Symmetry Software involves expanding the company's impact by bringing payroll compliance solutions to service providers and enterprise-level employers. The position requires collaborating cross-functionally with various teams to drive high-value deals in a dynamic, high-growth environment. The ideal candidate should have 8+ years of B2B SaaS enterprise sales experience, a proven track record of exceeding quotas, and strong communication and problem-solving skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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