Customer Service Jobs
1,442,152 open positions · Updated daily
Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.
Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.
Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.
Associate Customer Success Manager
Company: ExtraHop
Location: USA
Posted Nov 15, 2025
ExtraHop is a company that provides mission-critical solutions across various industries. They are looking for a Customer Success Specialist to help customers achieve successful outcomes, document use cases, lead onboarding, assess customer health, and work with other teams to ensure customer satisfaction.
Project Manager - Software Implementation
Company: Makersite GmbH
Location: Germany
Posted Nov 15, 2025
Makersite is a fast-growing company pioneering sustainable product development and digital collaboration. They are seeking innovative Project Managers passionate about technology and sustainability to lead software implementation projects, ensuring timely delivery and stakeholder satisfaction. The role offers competitive salary, remote-first flexibility, learning opportunities, and purpose-driven work.
Staff Engineer – Ops Cloud Platform - Ruby on Rails
Company: PagerDuty
Location: USA
Posted Nov 15, 2025
PagerDuty is seeking a senior Ruby on Rails architect to lead the modernization of their core web platform. The role involves defining technical architecture, driving modernization efforts, collaborating with domain teams, establishing best practices, mentoring engineers, and staying current with the Rails ecosystem. The position offers a competitive salary range and the opportunity to shape the future of PagerDuty's platform.
Senior Partner Account Executive (IBM & Redhat)
Company: EDB
Location: Singapore
Posted Nov 15, 2025
The Senior Partner Account Executive APJ role at EnterpriseDB (EDB) involves expanding partnerships with IBM and Red Hat across the Asia-Pacific Japan region. The position requires strategic partner engagement, joint business planning, and driving revenue growth through collaborative efforts with key technology partners.
Vice President - OEM Data & Intelligence
Company: Tekion
Location: USA
Posted Nov 15, 2025
Tekion, a fast-growing cloud-native SaaS innovator in automotive retail, is seeking a Vice President of Data & Intelligence. The role involves leading data strategy, developing data products, building partnerships, and driving growth. The ideal candidate has 10+ years of leadership experience in the automotive sector, deep expertise in data strategy and analytics, and strong executive communication skills.
Associate Customer Success Manager
Company: ExtraHop
Location: USA
Posted Nov 15, 2025
ExtraHop is a company that provides mission-critical solutions across various industries. They are looking for a Customer Success Specialist to help customers achieve successful outcomes, document use cases, lead onboarding, assess customer health, and work with other teams to ensure customer satisfaction.
Senior SDET
Company: Vonage
Location: Spain
Posted Nov 15, 2025
This job description outlines a senior technical leadership role focused on architecture, automation, and quality assurance for API platforms. It details responsibilities like designing test frameworks, collaborating across teams, and mentoring peers, alongside required skills in Python and API design. The posting also highlights benefits such as medical insurance, pension plans, and flexible work arrangements.
Senior Engineering Manager - Community Support Engineering
Company: Airbnb
Location: USA
Posted Nov 15, 2025
The job posting is for a passionate and forward-thinking Senior Engineering Manager to lead the Ambassador Routing and Communications (ARC) team at Airbnb. The role involves establishing a high-performing engineering culture, partnering with product leaders and cross-functional stakeholders, driving agile development processes, coaching and mentoring engineers, shaping the ARC strategy, and managing a distributed team. Exciting projects include Project Vicarius for disaster recovery, Differentiated Service for AI-powered personalized support, Routing 20 for transformation to intelligent routing, and Skill-Based Routing for matching customer inquiries with the best-equipped ambassadors.
Staff Software Engineer
Company: HubSpot
Location: USA
Posted Nov 15, 2025
HubSpot is seeking a Staff Software Engineer to join the Release Core team within the Release Engineering product line. The team works on deploying systems across a common infrastructure, defining platform and patterns for applications. The ideal candidate should have experience building modern scalable CI and CD systems, deep experience with Kubernetes, and a customer-centric approach to building platform software.
Deal Desk Manager
Company: Saviynt
Location: USA
Posted Nov 15, 2025
Saviynt is an identity authority platform that provides customers with visibility, control, and intelligence to defend against threats while empowering users with access to digital technologies. The company is seeking an experienced Deal Desk Manager to lead the Deal Desk function, ensuring seamless and profitable execution of complex high-value transactions. The role requires strategic leadership, deep expertise in SaaS business models, and proven leadership ability to manage commercial risk and drive process excellence across a high-growth sales organization.
Closing Coordinator
Company: Hometap
Location: USA
Posted Nov 15, 2025
Hometaps is seeking an experienced Closing Coordinator to streamline investment closing operations while maintaining strong customer service. The role involves collaborating with various teams, building relationships with vendors, scheduling signing appointments, monitoring closings, and identifying process improvements. The ideal candidate has 1+ years of experience in a related role, a strong commitment to customer service, attention to detail, and the ability to work under pressure.
Assigned Support Engineer
Company: GitLab
Location: USA
Posted Nov 15, 2025
The role involves providing technical support to GitLab's largest customers, collaborating with various teams to build new features and fix bugs, and troubleshooting complex issues. The ideal candidate should have experience in managing customer-facing cases, advanced problem-solving skills, a proactive support mindset, and expertise in Linux systems administration and scripting languages.