Customer Service Jobs

1,442,152 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Senior Backend Engineer - Cross-Chain Solver

Company: LI.FI

Location: EMEA

Posted Nov 12, 2025

LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company is passionate about enabling a fairer, more decentralized world and cares about user experience. They are looking for a Senior Backend Engineer CrossChain Solver to lead the development and optimization of their crosschain solver, which is critical for executing fast, reliable, and cost-effective crosschain transactions.

Partner Manager - Automattic for Agencies

Company: Automattic Careers

Location: North America,Latin America,Europe,Africa,APAC

Posted Nov 12, 2025

The Partner Manager role in Automattic's A4A program involves developing relationships with digital agencies to drive revenue growth, providing training and support, collaborating with internal teams, and staying informed about industry trends. The role requires 5+ years of SaaS Channel Sales or Partner Management experience, strong analytical skills, excellent communication abilities, and familiarity with Automattic's product suite and the WordPress ecosystem.

Senior Customer Success Business Partner

Company: Anaplan

Location: Belgium

Posted Nov 12, 2025

The EMEA Customer Success Team at Anaplan is seeking a Senior Customer Success Business Partner in Belgium to support a diverse portfolio of customers. The role involves acting as a strategic trusted advisor, collaborating with internal teams, managing escalations, driving customer satisfaction, and facilitating connections with other teams to deliver a seamless customer experience. The ideal candidate should have proven experience managing enterprise customers, exceptional communication skills, and a customer-centric approach.

Associate Partner Manager

Company: Shippo

Location: USA

Posted Nov 12, 2025

Shippo is a shipping platform that provides merchants with best-in-class shipping solutions, competitive rates, and tools to help them succeed. The company values its partner ecosystem and aims to provide proactive support to smaller, high-potential partners. The Associate Partner Manager role is designed to nurture and grow these emerging partnerships, ensuring they feel supported and strategically guided as they scale.

Strategic Partnerships Account Executive - Quantum Computing

Company: Quantinuum

Location: USA

Posted Nov 12, 2025

Quantinuum is seeking a Strategic Account Executive to drive growth through deep collaboration with key technology partners. The role involves forging high-impact alliances, aligning joint value propositions, and accelerating the adoption of quantum computing solutions across enterprise, government, and academic markets. The ideal candidate will have 12+ years of experience in complex enterprise technology sales, strategic account management, or partner leadership roles, with a strong track record of building strategic partnerships and exceeding revenue targets.

Staff Engineer - Site Reliability

Company: Zapier

Location: North America

Posted Nov 12, 2025

Zapier is a company that builds automation and AI tools to help businesses scale. They value diversity, remote work, and a culture of learning and collaboration. The company is looking for a Staff Site Reliability Engineer with deep observability expertise to lead a multiyear reliability strategy and influence organizational culture and practice.

Title Operations Consultant

Company: Qualia

Location: USA

Posted Nov 12, 2025

Qualia is a leading B2B real estate technology company that provides a digital closing platform for homebuyers, sellers, lenders, title and escrow agents, and real estate agents. They offer a Settlement Consulting Service to help clients launch new title and closing operations, implement compliance and best practices, and leverage AI-powered tools for efficiency and accuracy. The ideal candidate has extensive experience in Title and Escrow operations and is excited to drive innovation in the industry.

Senior Product Designer - Hyperliquid

Company: LI.FI

Location: EMEA

Posted Nov 12, 2025

LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company values user experience and aims to make complex technologies accessible to everyone. They are looking for a Senior Product Designer focused on perpetuals trading to deliver designs in a remote environment.

Strategic Account Executive - Quantum Computing

Company: Quantinuum

Location: USA

Posted Nov 12, 2025

The job posting is for a Strategic Account Executive role at Quantinuum, a leading quantum computing company. The role involves driving business growth, building relationships with government, academic, and enterprise clients, and selling quantum computing hardware and research proposals. The ideal candidate should have over 10 years of experience in enterprise technology sales, with a focus on complex solution selling in the financial services industry. The role offers a competitive compensation package, equity options, and professional development opportunities.

Sales Development Representative

Company: Guidebook

Location: USA

Posted Nov 12, 2025

Guidebook is an event management software company that helps organizations create mobile apps for events, conferences, and other gatherings. The company is seeking a self-starting Sales Development Representative to generate new business opportunities. The role involves outbound sales, lead generation, and working with a global team. Guidebook offers competitive compensation, benefits, and a positive company culture.

Senior Software Developer - Scheduling

Company: Jane App

Location: Canada

Posted Nov 12, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by providing digital tools for managing practices. They value collaboration, growth mindset, and work-life balance. The company is looking for a Senior Software Developer to join their Scheduling team to design and build scheduling experiences, integrate with other systems, and adopt AI tools.

Engineering Manager - Developer Impact (Developer Experience)

Company: Zapier

Location: North America

Posted Nov 12, 2025

Zapier is seeking an Engineering Manager to lead the Developer Impact team, which focuses on improving developer productivity and velocity through automation, AI, and internal tooling. The role involves managing a team, identifying and eliminating friction in the development process, championing best practices, and applying AI to developer workflows. Zapier values diversity, remote work, and a culture of experimentation.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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