Customer Service Jobs

Positions 1,442,152 Updated daily

Customer Service is reshaping how brands interact with consumers, with AI‑powered chatbots, omnichannel dashboards, and real‑time sentiment analysis driving higher satisfaction scores across e‑commerce, fintech, and cloud‑software sectors. Demand for skilled reps has surged, reflected in 1,765 open positions that offer competitive, fully disclosed salaries and flexible remote arrangements.

Roles range from Frontline Support Specialists who resolve ticket queues in Zendesk, to Technical Support Engineers who troubleshoot SaaS integrations via Jira Service Management, to Customer Success Managers who own lifecycle dashboards in Salesforce Service Cloud. Escalation Specialists and Voice/Chat agents handle high‑impact issues, while CRM Administrators maintain data hygiene and automation scripts for Intercom and Freshdesk.

Transparent pay empowers agents to negotiate overtime, bonus, and skill‑based raises, aligning compensation with CSAT and NPS metrics. It also levels the playing field for multilingual and remote teams, ensuring that every rep sees how their expertise translates into market‑competitive earnings.

Senior BI Data Analyst

Company: Docplanner

Location: Poland

Posted Dec 20, 2025

Docplanner empowers patients and doctors with tech, offering a positive work environment, global impact, and diverse opportunities. They prioritize employee well-being and innovation in healthcare solutions.

Regional Sales Director

Company: BlueVoyant

Location: USA

Posted Dec 20, 2025

This job posting seeks a Regional Sales Director to lead sales efforts in the US, focusing on small/mid-sized and enterprise clients. The role involves strategic planning, team management, and cybersecurity expertise. BlueVoyant emphasizes innovation, cybersecurity solutions, and equal employment opportunities.

Software Engineer L5 (Networking)

Company: Netflix

Location: USA

Posted Dec 20, 2025

Netflix promotes its global entertainment leadership and Open Connect CDN initiatives, highlighting job opportunities for software engineers with expertise in scalable systems. The company emphasizes diversity, inclusion, and a collaborative culture while detailing compensation structures and hiring practices.

Product Director - Security

Company: Gcore

Location: Poland,Serbia,Germany,Lithuania,Cyprus

Posted Dec 20, 2025

This text promotes Gcore's job opportunity for a Product Director Security role, highlighting the company's global infrastructure solutions, collaborative environment, and comprehensive benefits package including competitive compensation, flexible work arrangements, and professional development support.

GTM Lead (Compute Hosting Growth)

Company: Gcore

Location: Poland,Serbia,Georgia,Germany,Cyprus

Posted Dec 20, 2025

This job description highlights Gcore's opportunity to lead growth strategies for their compute hosting business, emphasizing global impact, scalable infrastructure, and competitive compensation. The role requires expertise in growth metrics, international markets, and cross-functional collaboration, with benefits including flexible work options and modern workplace amenities.

Product Owner - International Sales

Company: InPost

Location: Poland

Posted Dec 20, 2025

InPost Group is a successful European delivery company with a $5 billion market cap and global operations. The job description highlights a Product Owner role involving project management, cross-department collaboration, and innovation in sales offerings. The company emphasizes career growth, international teamwork, and impactful contributions to users' experiences.

Healthcare Solution Architect

Company: GetWellNetwork, Inc.

Location: USA

Posted Dec 20, 2025

Get Well seeks a Healthcare Solution Architect to design secure scalable solutions, collaborate with stakeholders, and align with business processes. The role offers remote work flexibility, competitive compensation, and opportunities for professional growth within a reputable healthcare tech company.

Senior Product Manager

Company: InPost

Location: Poland

Posted Dec 20, 2025

InPost has revolutionised ecommerce parcel delivery in Poland, offering automated parcel machines, pickup points, and contactless delivery options. The job description highlights a Senior Product Manager role focused on developing CRM solutions for Out of Home Points, requiring expertise in Microsoft Dynamics and cross-functional collaboration.

Sales Mid-Market Prospecting Account Executive, Corporate Impact - YourCause

Company: Blackbaud

Location: USA

Posted Dec 20, 2025

This job posting highlights a sales role at Blackbaud offering competitive compensation, remote work flexibility, and comprehensive benefits including healthcare, retirement plans, and parental leave. The position emphasizes impactful work in corporate social responsibility software solutions.

Event Operations Coordinator

Company: Gcore

Location: Poland,Serbia,Cyprus

Posted Dec 20, 2025

Gcore offers a role as Event Operations Coordinator, supporting global tech events with benefits like flexible hours, medical insurance, and remote work options. The job involves coordinating events, managing vendors, and collaborating with cross-functional teams to ensure successful outcomes.

Software Python Engineer (GPU Cloud)

Company: Gcore

Location: Poland,Serbia,Lithuania,Georgia,Cyprus

Posted Dec 20, 2025

Gcore offers a global infrastructure role with responsibilities in API development and cloud solutions. Benefits include flexible work, competitive pay, and professional growth opportunities.

Technical Support Engineer (Edge Cloud)

Company: Gcore

Location: Poland

Posted Dec 20, 2025

This text describes Gcore's role in providing infrastructure and software solutions for AI, cloud, and security, highlighting opportunities to work on global projects with leading technology partners. It outlines technical support responsibilities, qualifications, and benefits including competitive compensation, flexible work arrangements, and professional development opportunities.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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