Customer Service Jobs

Positions 1,442,152 Updated daily

Customer Service is reshaping how brands interact with consumers, with AI‑powered chatbots, omnichannel dashboards, and real‑time sentiment analysis driving higher satisfaction scores across e‑commerce, fintech, and cloud‑software sectors. Demand for skilled reps has surged, reflected in 1,765 open positions that offer competitive, fully disclosed salaries and flexible remote arrangements.

Roles range from Frontline Support Specialists who resolve ticket queues in Zendesk, to Technical Support Engineers who troubleshoot SaaS integrations via Jira Service Management, to Customer Success Managers who own lifecycle dashboards in Salesforce Service Cloud. Escalation Specialists and Voice/Chat agents handle high‑impact issues, while CRM Administrators maintain data hygiene and automation scripts for Intercom and Freshdesk.

Transparent pay empowers agents to negotiate overtime, bonus, and skill‑based raises, aligning compensation with CSAT and NPS metrics. It also levels the playing field for multilingual and remote teams, ensuring that every rep sees how their expertise translates into market‑competitive earnings.

Program Manager

Company: Optiv

Location: USA

Posted Dec 20, 2025

The Program Manager role involves overseeing client engagements, managing projects, and ensuring successful outcomes. Optiv offers a supportive environment with opportunities for growth and work-life balance.

Cloud Pre-Sales Engineer

Company: Gcore

Location: Poland,Cyprus,Serbia,Lithuania,Georgia

Posted Dec 20, 2025

Gcore is seeking a Cloud PreSales Engineer to contribute to innovative AI and cloud solutions globally. The role involves collaborating with customers and partners, designing solutions, and supporting a team of 550+ professionals. The company emphasizes competitive benefits, flexible work options, and a customer-centric approach.

Senior Software Engineer - Markets

Company: Kraken

Location: France,Germany,Spain,UK

Posted Dec 20, 2025

Kraken is a tech company driving sustainable energy innovation, aiming to transform the industry through smart systems and climate-friendly solutions. They seek passionate problem-solvers to shape a greener future.

Associate Director - IT Project Manager

Company: Guidehouse

Location: USA

Posted Dec 20, 2025

This job posting describes a senior ServiceNow consultant role with responsibilities including leading IT projects, technical expertise in ServiceNow modules, and managing remote teams. It outlines requirements like 7+ years of experience and a bachelor's degree, along with benefits such as competitive compensation, medical insurance, retirement plans, and professional development opportunities.

Senior BI Data Analyst

Company: Docplanner

Location: Spain

Posted Dec 20, 2025

Docplanner promotes a positive work environment with global impact, emphasizing employee well-being and innovation in healthcare tech. They offer flexible work, competitive benefits, and opportunities for growth.

Associate Director - Programmatic Platform Operations

Company: Spotify

Location: North America

Posted Dec 20, 2025

Spotify seeks an Associate Director for Programmatic Platform Operations, leading global operations and driving ad tech innovation. The role involves strategic leadership, cross-functional collaboration, and expertise in programmatic media. Benefits include competitive compensation, equity, and a flexible work environment.

Staff Infrastructure Software Engineer - Metadata

Company: Dropbox

Location: USA

Posted Dec 20, 2025

This job description outlines a Staff Software Engineer role at Dropbox, focusing on metadata infrastructure. Responsibilities include designing distributed systems, leading technical strategies, and ensuring scalability. Requirements include advanced experience in distributed systems and programming. Compensation ranges vary by location.

Enterprise Account Executive – Retail

Company: Anaplan

Location: USA

Posted Dec 20, 2025

Anaplan seeks a results-driven Enterprise Account Executive to drive growth through consultative sales, digital transformation, and cross-selling. The role requires expertise in SaaS solutions and collaboration with cross-functional teams to achieve business goals.

Senior Product Manager - Data

Company: Reserv

Location: USA

Posted Dec 20, 2025

Reserv is an insurtech company leveraging AI and automation to revolutionize insurance claims processes. The Senior Product Manager role focuses on data-driven innovation, requiring expertise in Agile methodologies, customer-centric strategies, and cross-functional collaboration. The position offers competitive benefits and flexible work arrangements.

Senior Software Engineer - Resware

Company: Qualia

Location: USA

Posted Dec 20, 2025

The text promotes Qualia's real estate technology solutions, highlighting their simplification of home buying/selling processes, enterprise-grade products like Resware, and a job opportunity for a Senior Software Engineer. It emphasizes innovation, collaboration, and the company's mission to solve real-world problems through technology.

Benefits Administrator

Company: G-P

Location: UK

Posted Dec 20, 2025

The Benefits Administrator role emphasizes operational excellence, data integrity, and compliance support. Responsibilities include process execution, documentation, continuous improvement, employee support, and vendor coordination. Qualifications highlight experience in administrative roles, technical acumen, and attention to detail.

Financial Services Representative

Company: D.A. Davidson

Location: USA

Posted Dec 20, 2025

DA Davidson emphasizes integrity and community impact, offering a role focused on client service and practice management with competitive benefits and professional growth opportunities.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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