Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Senior QA Automation Engineer

Company: Innovecs

Location: Remote

Posted Dec 09, 2025

Innovecs, a globally recognized digital services company, is seeking a Senior QA Automation Engineer to contribute to innovative transportation solutions. The role offers flexible work arrangements, competitive compensation, and a collaborative culture with opportunities for growth and professional development.

Staff, Advanced Analytics, Community Blueprint

Company: Airbnb

Location: Remote

Posted Dec 09, 2025

Airbnb's Community Blueprint team seeks an Advanced Analytics professional to enhance guest and host experiences through data-driven insights, collaboration, and strategic initiatives. The role involves complex data analysis, forecasting, and cross-functional teamwork, with a focus on innovation and inclusion.

Senior Back-end Engineer ( . NET)

Company: Innovecs

Location: Remote

Posted Dec 09, 2025

Innovecs, a global tech company, seeks a Senior .NET Engineer to contribute to their innovative projects. They offer flexible work, competitive compensation, and a supportive culture.

AI Business Analyst

Company: Dropbox

Location: Remote

Posted Dec 09, 2025

This job description outlines an AI Business Analyst role at Dropbox, focusing on optimizing support ecosystems through AI readiness projects, data analysis, and cross-functional collaboration. Requirements include 8 years of experience in SaaS analytics and expertise in content management systems.

Cloud Architect NodeJs React

Company: 3Pillar

Location: India

Posted Dec 09, 2025

This job posting seeks a Software Architect with expertise in cloud technologies and leadership skills. The role involves designing solutions, mentoring teams, and contributing to global projects. 3Pillar offers flexible work, career growth, and a collaborative environment.

Regional Vice President - Enterprise Sales

Company: Datadog

Location: Remote

Posted Dec 09, 2025

Datadog seeks an experienced Regional Vice President Sales with a passion for tech and leadership in high-growth environments. The role offers opportunities to drive growth, along with competitive benefits, professional development, and an inclusive culture.

Staff Data Scientist

Company: Dropbox

Location: Remote

Posted Dec 09, 2025

This job description outlines a Staff Data Scientist role focusing on improving core product experiences through data analysis and experimentation. Responsibilities include analytical deep dives, segmentation strategies, and cross-functional collaboration. Requirements emphasize quantitative expertise, SQL, and statistical analysis skills.

Staff Data Scientist

Company: Dropbox

Location: Remote

Posted Dec 09, 2025

This job description outlines a Staff Data Scientist role requiring collaboration with cross-functional teams to analyze user behavior, design experiments, and drive business growth through data-driven insights. It lists qualifications and responsibilities focused on analytics, segmentation, and leadership in a quantitative field.

Account Executive

Company: Canvas

Location: Remote

Posted Dec 09, 2025

This job posting seeks an experienced Account Executive for a growing startup, requiring tech sales expertise, strong communication skills, and adaptability in a fast-paced environment.

Lead - Advanced Analytics, AirCover

Company: Airbnb

Location: Remote

Posted Dec 09, 2025

This job posting seeks a skilled AirCover Advanced Analytics Lead Analyst to drive data-informed decisions, collaborate with cross-functional teams, and enhance customer experiences through strategic insights and innovative solutions.

Director of Implementations

Company: Makersite GmbH

Location: Remote

Posted Dec 09, 2025

Makersite seeks a Director of Implementations to drive sustainable product development. The role involves leading teams, improving processes, and ensuring customer satisfaction. Benefits include remote work, competitive salary, and professional growth opportunities in a collaborative, inclusive environment.

Account Manager

Company: Anzen

Location: Remote

Posted Dec 09, 2025

Anzen is transforming the insurance industry with AI-driven solutions, expanding its platform to empower retail brokers. The role of an Account Manager involves managing insurance portfolios, collaborating with teams, and driving customer satisfaction. The company emphasizes innovation, collaboration, and a culture of excellence with opportunities for growth and advanced technology integration.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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