Customer Service Jobs

1,441,418 open positions · Updated daily

Customer Service is one of the fastest growing sectors, with 1,765 active listings on our board alone. The surge comes from subscription-based SaaS, e-commerce, and fintech companies expanding globally. These roles now demand proficiency in omnichannel support platforms, real-time analytics, and AI-driven chatbots—skills that directly boost customer retention and revenue.

Within Customer Service, you’ll find positions such as Customer Support Specialist, Technical Support Engineer, Help Desk Analyst, Onboarding Coordinator, and CS Manager. Typical responsibilities include ticket triage, troubleshooting, knowledge-base creation, CSAT and NPS monitoring, and cross-functional collaboration with product and sales teams to translate customer feedback into product improvements.

Salary transparency matters because Customer Service salaries often lag behind comparable roles in tech. Knowing the exact pay range before applying eliminates surprises, enables realistic budgeting, and empowers agents to negotiate based on market benchmarks rather than vague expectations.

Customer Success Analyst

Company: H1

Location: Remote

Posted Dec 09, 2025

H1's mission is to provide equitable healthcare through data and AI, offering roles in Customer Success with competitive compensation and benefits, emphasizing diversity and innovation in healthcare solutions.

Global System Integrator Business Development Manager (Tektronix)

Company: Ralliant

Location: USA

Posted Dec 09, 2025

The text outlines job responsibilities involving ecosystem development, strategic relationships, market analysis, and qualifications. It emphasizes skills in business development, industry expertise, and cross-functional collaboration to drive revenue and customer solutions.

Technical Program Manager (L5) - Security M&A

Company: Netflix

Location: USA

Posted Dec 09, 2025

Netflix seeks a Technical Program Manager for security initiatives, emphasizing cross-functional collaboration, security roadmaps, and comprehensive benefits. The role involves ensuring secure integrations and advancing security maturity.

Principal Software Engineer - Infra

Company: Reddit

Location: USA

Posted Dec 09, 2025

Reddit seeks a backend engineer to build and maintain their compute infrastructure, offering competitive benefits and career growth opportunities.

Sr. Product Manager - Communications

Company: TrueML

Location: USA

Posted Dec 09, 2025

TrueML is a mission-driven financial tech company using AI to improve distressed borrowers' experiences. They seek a Senior Product Manager to build a B2B2C platform, emphasizing personalization, compliance, and inclusivity.

Engineering Manager - Core Services

Company: Kraken

Location: USA

Posted Dec 09, 2025

Kraken promotes crypto adoption through a mission-focused team and innovative products. The company emphasizes security, education, and global financial inclusion while seeking experienced engineers for backend development roles.

Sr. Data Engineer I - Data Infrastructure

Company: Khan Academy

Location: USA

Posted Dec 09, 2025

Khan Academy promotes free global education, values diversity and innovation, and offers competitive roles with impactful missions and comprehensive benefits.

Senior Financial Analyst

Company: MissionWired

Location: USA

Posted Dec 09, 2025

MissionWired focuses on empowering nonprofits and social change organizations through innovative fundraising strategies, achieving significant impact with over $45 billion in donations. The company emphasizes mission-driven work, diversity, and inclusion, while seeking a Senior Analyst to strengthen financial operations and support strategic growth in a high-growth environment.

Solution Architect (Post-Sales)

Company: Zafran.io

Location: USA

Posted Dec 09, 2025

Zafran seeks a Solution Architect to bridge technical gaps, leveraging their advanced cybersecurity solutions. The role involves onboarding, integration, and collaboration with cross-functional teams, requiring 3+ years of backend experience and a customer-focused mindset.

Claims Examiner | Commercial Trucking

Company: Sedgwick

Location: Remote

Posted Dec 09, 2025

Sedgwick seeks experienced claims examiners to join a globally recognized company offering career growth, work-life balance, and comprehensive benefits. The role involves complex claim processing in a supportive environment, with opportunities for professional development and a positive workplace culture.

Senior Account Executive, Mid-Market

Company: Cobalt

Location: USA

Posted Dec 09, 2025

Cobalt promotes its mission of empowering organizations through offensive security testing, highlights job opportunities for a Senior Account Executive, and emphasizes competitive compensation, equity, and a diverse workplace. The role involves managing the sales cycle, building relationships, and contributing to customer success within a supportive team environment.

Payments Operations Specialist

Company: TrueML

Location: USA

Posted Dec 09, 2025

TrueML is a mission-driven financial software company focused on improving customer experiences for distressed borrowers through machine learning. The Payment Operations Specialist role involves managing payment infrastructure, ensuring compliance, and optimizing processes. The job requires expertise in payment methodologies and offers a competitive salary range. The company emphasizes diversity and inclusion in its hiring practices.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages