Customer Success Manager Jobs in New York City, NY

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Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Junior Carpenter for Pest Exclusion

Company: M & M Environmental

Location: New York, NY

Posted Jul 31, 2025

Must have a valid driver’s license with minimum 2 years of driving experience in New York City. Use hand tools and power equipment safely and efficiently.

Part Time Sales Associate (New York SOHO)

Company: APM Monaco

Location: SoHo, NY

Posted Aug 01, 2025

Supporting sales, store operation and visual merchandising. Minimum of 1 year of working experience in retail is preferred.

Corporate Executive Chef

Company: COREcruitment

Location: New York, NY

Posted Jul 31, 2025

Leading, managing, guiding, inspiring, and developing a team of in-restaurant team members and creating developmental programs for our kitchen operations to…

Customer Lifecycle Management Strategist

Company: Aquent Talent

Location: Culver City, CA

Posted Aug 01, 2025

The Customer Lifecycle Management Strategist will work with a wide variety of functional teams, including engineering, product, operations, data analytics,…

Sales Associate

Company: CRATE & BARREL

Location: New York, NY

Posted Aug 01, 2025

Under the direction and mentorship of the Store Manager, your day is dedicated to meeting daily sales goals, becoming an expert on our products, answering…

SMB Go-to-Market Manager

Company: Seated

Location: New York, NY

Posted Aug 01, 2025

You’ll own the entire marketing motion to acquire restaurants, from automating outbound lead generation to exploring and developing new strategies to generate…

Registered Nurse (RN) Risk Manager

Company: The Riverside Premier Rehabilitation and Healing Center

Location: New York, NY

Posted Aug 01, 2025

RN with valid NY License and prefer two (2) years’ experience as DON, ADON, or MDS in a long term care center.

Independent Sales Associate

Company: Jase Enterprise California

Location: Studio City, CA

Posted Aug 01, 2025

We provide full training from experienced leaderships to ensure you will succeed. In this role, you’ll engage directly with homeowners, delivering personalized…

Carpenter

Company: Hospital for Special Surgery

Location: New York, NY

Posted Jul 31, 2025

Administrative, medical, and supervisory staff, employees, patients, representatives of contractors, vendors, etc. Hangs pictures, bulletin boards, signs, etc.

Associate Manager, Content Partnerships

Company: Warner Bros. Discovery

Location: New York, NY

Posted Jul 31, 2025

Join recurring partnership calls, capture detailed notes, and ensure follow ups and action items are documented and tracked.

Switchgear Project Manager - hybrid role!

Company: U.S. Electrical Services, Inc.

Location: New York, NY

Posted Jul 31, 2025

Bachelor’s degree in Project Management, Engineering, Business, or a related field. At least 5 years of proven experience in project management, preferably in…

Executive Pastry Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Aug 01, 2025

Bachelor's degree in culinary arts preferred; a certificate in culinary arts, pastry-making, or a related field is a plus.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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