Customer Success Manager Jobs

Positions 1,123,085 Updated daily

The Customer Success Manager (CSM) profession is booming as SaaS companies prioritize subscription renewal and expansion. With 1109 open roles, firms prize data‑driven CSMs who can turn churn into growth.

CSMs track NPS, CSAT, and leverage tools like Gainsight, ChurnZero, Mixpanel, and Intercom to forecast churn and pinpoint upsell opportunities. Roles range from Onboarding Specialist and Renewal Manager to Enterprise Enablement CSM, each focusing on adoption, expansion, and strategic account planning.

Salary transparency lets CSMs benchmark compensation against peers, align pay with tangible outcomes such as expansion revenue, and negotiate based on proven impact. In a data‑centric field, clear numbers foster trust and career mobility.

Sr Product Manager - Insurance Eligibilities

Company: Henry Schein One

Location: USA

Posted Mar 05, 2026

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Customer Success Partner I – Internal Job Posting

Company: First Advantage

Location: Philippines

Posted Mar 05, 2026

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Clinical Services Administrator

Company: First Advantage

Location: USA

Posted Mar 05, 2026

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Software Engineer–Embedded (Associate, Experienced or Senior) Virtual

Company: Boeing

Location: USA

Posted Mar 05, 2026

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Business Development Representative Benelux Market (English-speaking)

Company: HubSpot

Location: Remote

Posted Mar 05, 2026

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Customer Experience & Community Support Specialist (for E-Commerce Brand)

Company: Pomelo

Location: USA

Posted Mar 05, 2026

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CX Digital Success Manager

Company: EDB

Location: Remote

Posted Mar 05, 2026

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Inpatient Facility Auditor

Company: iMedX, a Rapid Care Group company

Location: USA

Posted Mar 05, 2026

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AI Senior Automation Engineer

Company: DevRev

Location: Philippines

Posted Mar 05, 2026

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Senior Enterprise Sales Executive (Cloud, Security)

Company: Gcore

Location: United Arab Emirates

Posted Mar 05, 2026

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Engineering Manager (FE) - Commercialisation team

Company: Canva

Location: Australia

Posted Mar 05, 2026

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Business Development Manager - Commercial & Small Business

Company: QuinStreet

Location: Remote

Posted Mar 05, 2026

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Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

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