Customer Success Manager Jobs in New York City, NY

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Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Member Service Representative - Asian Languages

Company: Hamaspik Choice

Location: Brooklyn, NY

Posted Jul 30, 2025

The role of the Member Service Representative provides support and service to members of the Medicare Advantage Plan, by answering questions, resolving issues…

HR Data Analyst

Company: DEPARTMENT OF CORRECTION

Location: Queens, NY

Posted Jul 30, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

CDL Class C Driver

Company: DPR Construction

Location: Redwood City, CA

Posted Jul 30, 2025

Qualified driving and towing skills. Prolonged periods sitting in a vehicle/truck and operating the vehicle/truck safely. Maintain a safe work environment.

Security Manager (must have T89, F89, or Z89 License)

Company: NEW YORK ATHLETIC CLUB

Location: New York, NY

Posted Jul 30, 2025

\*\*Requirement: must have valid T-89, F-89 or Z-89\*\**. Conduct investigations utilizing video surveillance and operate required computer programs.

HOURLY - Security Officer Part Time

Company: Blue Chip Pros

Location: Queens, NY

Posted Jul 30, 2025

Minimum of one year experience in security. High school diploma or equivalent is required. Must have Current NYS Security Guard License.

Senior Solutions Architect, Buy with Prime and Multi-Channel Fulfillment (MCF), BwP/MCF

Company: Amazon Stores

Location: New York, NY

Posted Jul 30, 2025

The role requires deep technical expertise, a strong sense of technical evangelism, and a relentless commitment to long term customer outcomes.

Journeyman Mason/Stoorker (5+ Years Exp) High End Landscape Projects

Company: Folia Gardens

Location: Brooklyn, NY

Posted Jul 30, 2025

Smartphone is a must and clean drivers license a plus. Safely and efficiently operates a variety of masonry equipment, power tools, and hand tools to complete…

Project Manager – Practice Relocation

Company: New Hope Fertility Center

Location: New York, NY

Posted Jul 30, 2025

Ensure readiness of administrative tools (phones, computers, office supplies, etc.). Proficiency with Microsoft Office and project tracking tools (e.g., Excel,…

Analyst, People Analytics & Reporting

Company: NBCUniversal

Location: Universal City, CA

Posted Jul 30, 2025

Serve as SME on Business Warehouse/SAP reporting environments functionality and data while providing functional guidance to SAP HCM & Business Warehouse HR…

Controller

Company: Robert Half

Location: New York, NY

Posted Jul 30, 2025

Collaborate with operations and ownership teams to develop budgets, forecasts, and perform detailed financial analyses.

Analyst, Marketing Data

Company: NBCUniversal

Location: Universal City, CA

Posted Jul 30, 2025

Bachelor’s degree in Business, Marketing, Data Science, Statistics, Economics, or other relevant field. Use analytics tools and data visualization techniques to…

Staff Accountant

Company: VIllageCare of New York

Location: New York, NY

Posted Jul 30, 2025

You will also support the preparation of cash flow forecasts, perform account reconciliations, and maintain accurate records of cash transactions.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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