Customer Success Manager Jobs in New York City, NY

1,074,065 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Senior Software Engineer, Android

Company: Capital One

Location: New York, NY

Posted Jul 28, 2025

Develop Android client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

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relocation assistance hospital health system

Neonatal APP (Per Diem) - Memorial

Company: UPMC Central PA

Location: York, Pennsylvania

Posted Jul 27, 2025

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part time travel retirement plan

Travel Part-time RN Supervisor - $2,394 per week

Company: Planet Healthcare

Location: Niagara Falls, New York

Posted Jul 27, 2025

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Associate II - Prime Client Operations

Company: JPMorganChase

Location: Jersey City, NJ

Posted Jul 27, 2025

Skillset to properly escalate issues to management, controls team and front office sales and trading teams. Relentless and versatile learner with an aptitude…

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travel continuing education credits health insurance

Travel Ultrasound Technologist - $2,990 per week

Company: ALOIS Healthcare

Location: Niagara Falls, New York

Posted Jul 27, 2025

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Assessments & Exercises Vice President - ITGC, Controls Testing, Audit

Company: JPMorganChase

Location: Jersey City, NJ

Posted Jul 27, 2025

Formal training or certification on security concepts and 5+ years of applied experience. Demonstrated experience to simultaneously lead multiple on-going…

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Director, Communications and Audience Strategy

Company: Macy’s

Location: New York, NY

Posted Jul 27, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Link business strategy to communications strategy…

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Associate - Client Service

Company: JPMorganChase

Location: Brooklyn, NY

Posted Jul 27, 2025

Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward.

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loan repayment program contract travel

Travel Nurse RN - ED - Emergency Department - $2,335 per week

Company: Care Team Solutions

Location: Niagara Falls, New York

Posted Jul 27, 2025

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Customer Service Representative

Company: Lane Nine

Location: New York, NY

Posted Jul 27, 2025

Providing product or service information, answering questions, and resolving concerns. Experience in customer service, hospitality, retail, sports teams, or…

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hospital

Psychiatric Case Manager - LCSW, LMFT - Hybrid

Company: Kaiser Permanente

Location: Redwood City, California

Posted Jul 27, 2025

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tuition reimbursement clinic full time

Patient Service Rep - Meinders Center for Movement Disorders

Company: Mercy

Location: Oklahoma City, Oklahoma

Posted Jul 27, 2025

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Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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