Customer Success Manager Jobs in New York City, NY

1,074,065 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Product Manager, Infrastructure (Shelby)

Company: Aptos Labs

Location: New York, NY

Posted Jun 13, 2025

You’ll collaborate closely with engineering, design, and go-to-market teams to develop a highly reliable, scalable, and decentralized storage layer that bridges…

Senior Graphic Designer (Digital and Experiential)

Company: Complex

Location: New York, NY

Posted Jun 12, 2025

We’re seeking a utility player with a multi-disciplinary approach and deep expertise across graphics, social design, display media, printed collateral, merch…

Customer Service Associate

Company: Fast Retailing

Location: SoHo, NY

Posted Jun 12, 2025

Pleasant telephone manners and calm disposition. Troubleshoot online and checkout issues and report technical concerns to respective internal departments for…

GRAPHIC DESIGNER

Company: HRA/DEPT OF SOCIAL SERVICES

Location: Manhattan, NY

Posted Jun 12, 2025

(2) A four-year high school diploma or its educational equivalent plus two years of training in a technical school approved by a state’s Department of Education…

Associate Manager, Digital Marketing

Company: Fast Retailing

Location: New York, NY

Posted Jun 12, 2025

Work closely with third party vendors and agencies with ongoing marketing communication and weekly calls, providing clear direction to ensure proper campaign…

Security Analyst, Insider Risk

Company: TikTok

Location: New York, NY

Posted Jun 12, 2025

Communicate findings, risk posture, and recommended remediation steps clearly to both technical and non-technical stakeholders.

SALES FLOOR ASSOCIATE

Company: Dollar Tree

Location: Brooklyn, NY

Posted Jun 12, 2025

Handle all sales transactions while operating assigned cash register. General math skills to allow for cash accounting. Maintains security of all cash.

Per Diem Staff Pharmacist- Bronx, NY- Sunriver Pharmacy

Company: Maxor National Pharmacy Services Company

Location: Bronx, NY

Posted Jun 12, 2025

D., from an approved school of pharmacy and registration by the state board of licensure. Ability to communicate technical information to non-technical…

Service Electrician

Company: Brilliant Homes Inc. Brilliant Electric

Location: Redwood City, CA

Posted Jun 13, 2025

Has 6+ years of hands-on field experience (minimum). Has a clean driving record and can pass a background check. Company van and fuel card.

Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: Great Neck, NY

Posted Jun 13, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

Product Manager, Watchee

Company: Aptos Labs

Location: New York, NY

Posted Jun 13, 2025

You’ll collaborate closely with engineering, design, and go-to-market teams to develop a highly reliable, scalable, and decentralized storage layer that bridges…

Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: Garden City, NY

Posted Jun 13, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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