Customer Success Manager Jobs in New York City, NY

1,074,065 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Project Manager, Project Manager II or Sr. Project Manager

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

Analyze the performance of LSR projects under contract with NYSERDA and assess quarterly progress reports from our counterparties, synthesizing progress towards…

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Specialist, Global Marketing

Company: Tiffany & Co.

Location: New York, NY

Posted May 30, 2025

Prepare presentations and materials for Senior Management as well as internal calls with Regional Marketing Leaders and cross-functional teams.

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Physical Therapist

Company: United Health Services

Location: Owego, New York

Posted Jun 01, 2025

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RWJBarnabas Health is seeking Radiologists in Toms River, New Jersey!

Company: RWJBarnabas Health

Location: Toms River, New Jersey

Posted Jun 01, 2025

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Marketing Manager

Company: PWX Solutions

Location: New York, NY

Posted May 29, 2025

This is an exciting opportunity to work with a talented team of marketers driving digital customer acquisition and revenue for clients that include some of the…

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Coordinator - Client Relations Center

Company: Hermès Paris

Location: New York, NY

Posted May 30, 2025

As the Client Relations Center Coordinator, you will play a key role in shaping the eCommerce department’s strategy, serving as the primary point of contact for…

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Project Manager, Communities and Local Governments

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

Working with the team to develop accessible tools and resources to help New York State municipalities. Coordinating with other NYSERDA teams and state agencies…

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Integrated Marketing Communications Lead - Kohler Ventures

Company: Kohler

Location: New York, NY

Posted Jun 01, 2025

Stay up to date with industry developments, wellness trends, social media trends, tools and applications. You will be responsible for developing and executing…

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Backend Software Engineer - Defense

Company: Palantir Technologies

Location: New York, NY

Posted May 30, 2025

Ability to work collaboratively in teams of technical and non-technical individuals and understand how technical decisions impact the people who will use what…

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Non Invasive Vascular Lab Technologist

Company: United Health Services

Location: Johnson City, New York

Posted Jun 01, 2025

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Project Manager or Project Manager II or Sr. Project Manager

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

The End Use Applications Program within NYSERDA’s Innovation and Research (I&R) Group focuses on accelerating the development and commercialization of…

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Manager, Security Services

Company: Asia Society

Location: New York, NY

Posted May 30, 2025

After 1 year of service (1,000 hours), the Asia Society contributes 6% of gross earnings to an eligible employee’s 403(b) account, regardless of whether the…

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Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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