Customer Success Manager Jobs in New York City, NY

1,074,777 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Operations Manager - Schenectady Cores and Castings

Company: GE Vernova

Location: Schenectady, NY

Posted Feb 07, 2025

View Details Apply on The Muse

Office Administrator, Onsite (Part Time)

Company: Ava Labs

Location: New York, NY / Remote

Posted Feb 07, 2025

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Shift Supervisor Trainee

Company: CVS Health

Location: Yonkers, NY

Posted Feb 07, 2025

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Assistant Store Manager

Company: The TJX Companies, Inc.

Location: Shirley, NY

Posted Feb 07, 2025

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CDL A Route Driver

Company: Tomra

Location: Bronx, NY

Posted Feb 07, 2025

. Must have a "satisfactory" driving record. Knowledgeable on how to use handheld devices like smart phones or other similar devices, or ability to learn these…

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Senior Software Engineer, iOS

Company: Capital One

Location: New York, NY

Posted Feb 07, 2025

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UX Design Lead, Manager level (Multi-User & Account Transition Team)

Company: Capital One

Location: New York, NY

Posted Feb 07, 2025

View Details Apply on The Muse

Senior Service Engineer, Industry - Auckland or Christchurch NZ

Company: Schneider Electric

Location: Auckland, New Zealand

Posted Feb 07, 2025

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Part-Time Stockroom Operations Associate

Company: Kohl's

Location: Oklahoma City, OK

Posted Feb 07, 2025

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Beauty Sales Consultant

Company: CVS Health

Location: New York, NY

Posted Feb 07, 2025

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Home Infusion RN Part Time - Sioux City, NE

Company: UnitedHealth Group

Location: Sioux City, IA

Posted Feb 07, 2025

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Senior Director, Data Science, ML and AI

Company: Compass

Location: Manhattan, NY

Posted Feb 07, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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